Forward Deployment Engineer, SambaNova Systems

• 5+ years of hands-on engineering experience, with a strong record of shipping production AI/ML systems
• Deep expertise in GenAI application development: LLM orchestration, RAG, agentic frameworks (LangChain, LlamaIndex, DSPy), prompt engineering, and evaluation pipelines
• Strong foundations in ML fundamentals — model training, fine-tuning, inference optimization, quantization, and performance benchmarking
• Proficiency in Python (required); working knowledge of C++ or CUDA a strong plus for hardware-layer debugging
• Experience deploying AI workloads on cloud infrastructure (AWS, Azure, GCP) and familiarity with containerization, orchestration (Kubernetes, Docker), and MLOps tooling
• Comfortable engaging directly with customers: able to run technical discovery, set expectations, push back constructively, and present to executive and practitioner audiences alike
• Bachelor's or graduate degree in Computer Science, Electrical Engineering, Mathematics, Physics, or equivalent practical experience
• Willingness to travel up to 50% to customer sites — flexible based on engagement needs

Desirable

• SambaNova is hiring a Forward Deployed Engineer (FDE) for our SambaStack based product portfolio in our Customer Success Organization
• Embed directly with strategic enterprise customers to design, build, and deploy production GenAI applications on SambaNova's SN40L platform and SambaStack based product portfolio
• Architect and implement LLM-powered workflows — including RAG pipelines, multi-agent systems, fine-tuning workflows, and coding solutions — tailored to each customer's data, infrastructure, and business goals
• Optimize AI inference performance on SambaNova hardware; benchmark model throughput, latency, and accuracy against customer requirements and competitor baselines
• Troubleshoot and resolve production issues end-to-end across model, software, and hardware layers — acting as the first and last line of technical escalation in the field
• Translate customer needs into clear product requirements and engineering feedback; serve as the primary voice of field reality to SambaNova's Product and Engineering teams
• Partner with Account Executives and Solutions Engineers to shape technical sales strategy, scope engagements, and demonstrate platform differentiation during evaluations and proof-of-concepts
• Develop reusable accelerators, reference architectures, and internal playbooks that scale learnings from one deployment to many
• Present technical findings, architecture decisions, and roadmap input at customer executive briefings and internal forums; represent SambaNova at industry conferences and events