Product Manager, Quince

• 3–7+ years total experience; 2+ years in product management, ideally building AI agents, human-in-the-loop guided systems, or owning internal platform or enterprise system workflows
• Proven ability to lead complex, cross-functional initiatives that span multiple tools/systems and stakeholder groups
• Technical fluency: Strong with APIs, event-driven systems, integrations (3PL/WMS/ERP/OMS), data contracts, and observability. Comfortable partnering deeply with engineers on architecture tradeoffs
• Strong analytical mindset: comfortable defining metrics, diagnosing issues, and using data to make prioritization decisions
• Excellent communicator across executive, business, engineering, and operations audiences

Desirable

• We are seeking a Product Manager, Fulfillment WMS to join our growing team. In this role, you will own the foundation of our warehouse fulfillment ecosystem—spanning both warehouse integrations (3PL + partners) and an in-house WMS (MVP → v1)
• This role sits at the intersection of software, operations, and physical logistics, directly impacting customer delivery experience, fulfillment cost, and our ability to scale
• You will define how inventory flows through our network, build the systems that power that movement, and partner closely with operations teams on the ground
• Build the middleware + tools that connect external 3PL warehouses with Quince systems, standardizing inbound/outbound events, inventory signals, SLA monitoring, and capacity + appointment/booking so we can plan and allocate demand reliably
• Build a pragmatic WMS that can be used in 1P warehouses that reliably supports inbound and outbound, including pick/pack/ship, inventory accuracy (cycle counts), and exceptions. Including the right (mobile) UX and operational controls to scale
• This role is highly cross-functional, close to “real world” physical movement of inventory and directly moves customer delivery experience, cost, and growth capacity
• Deeply learn and model warehouse flows (inbound → storage → replenishment → outbound) and constraints (labor, space, equipment, cutoffs, carrier pickups). Translate into product primitives and clear requirements
• Define the key requirements that help define the target architecture and roadmap for a warehouse integration layer: APIs/EDI where needed, event model, data contracts, observability, and a unified “warehouse connector” approach across partners/sites
• Build a capacity and booking platform: warehouse calendars, appointment scheduling (inbound/outbound), dock/slot constraints, labor/throughput limits, prioritization rules, and allocation logic tied to demand planning + order promises
• Warehouse MVP: Deliver a WMS MVP focused on highest-leverage workflows: receiving, putaway, replenishment, pick/pack, ship confirmation, cycle counts, returns (as applicable), and robust exception handling
• Lead execution with Warehouse Ops, Supply Chain, CX, Finance, and Engineering. Balance urgent operational needs with foundational platform investments
• Evaluate build vs. buy vs. partner: 3PL capabilities, WMS vendors, dock scheduling solutions, label/carrier tooling, scanning devices, etc. Make pragmatic MVP decisions with a clear migration path
• Establish controls and monitoring for systems that directly affect shipments and inventory: idempotency, auditability, reconciliation, fallback procedures, on-call playbooks, and staged rollouts by site