Operations Manager, Way
+ Stock options
Brand activation platform for hospitality businesses
Be an early applicant
Brand activation platform for hospitality businesses
21-100 employees
Be an early applicant
+ Stock options
21-100 employees
Company mission
To help businesses unlock the power of brand activations.
Role
Who you are
- The ideal candidate is a data-driven problem-solver with strong business intuition and a bias for action
- 3-5 years of experience in consulting, data analytics, investment banking, high-growth startups, or similar
- Strong analytical foundation with experience using Excel, PowerPoint, and internal BI tools
- Ability to independently structure complex problems and communicate insights clearly
- Demonstrated self-starter with grit, adaptability, and a strong sense of ownership
- Comfortable operating with minimal direction in fast-paced, ambiguous environments
- Excellent written and verbal communication skills
- Experience with SQL, Tableau, Looker, or similar tools is a plus
- Hands-on experience with HubSpot or similar CRM tools preferred
- Prior experience in SaaS, B2B tech, or hospitality & travel is a plus, but not required
What the job involves
- We’re looking for a highly motivated Operations Manager to join our team at Way
- This individual will work directly with our COO and cross-functional teams to own internal reporting, lead analytical deep-dives, and help Way scale more effectively
- This is a high-visibility role with significant ownership across strategic operations, revenue operations, internal tooling, and performance tracking
- Work closely with the COO to support high-priority strategic and operational initiatives
- Own internal performance metrics and reporting infrastructure across departments
- Build and maintain internal databases to ensure high-quality, scalable business intelligence
- Lead deep-dive analyses to inform decision-making across product, ops, and customer success
- Identify process bottlenecks and recommend scalable, data-backed solutions
- Design frameworks to track key company KPIs and strategic objectives
- Partner cross-functionally to implement dashboards and streamline access to insights
- Take on high-impact projects with little guidance and see them through from idea to execution
- Build automations and workflows in HubSpot to improve efficiency and reduce manual work
- Connect systems across the GTM tech stack (HubSpot, Planhat, SaaSGrid, etc.) to ensure seamless data flow
- Develop dashboards and tooling to provide visibility into pipeline health, customer metrics, and revenue performance
- Improve data quality across CRM and operational systems to enable reliable reporting and forecasting
- Partner with Sales, Marketing, and Customer Success to continuously improve GTM processes and ensure alignment
- Support leadership with ad hoc analysis and insights to guide revenue growth strategies
Our take
Way’s brand activation platform is used by boutique hotel groups and independent hotels to curate and offer experiences & events to boost brand awareness and loyalty. The company was founded on the belief that consumers prefer spending on experiences than products.
Since its founding in 2020, Way has picked up a number of well-known hotel brands including Salt Hotels and Life House Hotels in North America. And the fact that it's already expanded to an office in Paris is a good indication of its strong growth.
Since securing major funding from Tiger Global, Way has also been adding to its executive team as it looks to expand even further on the international front. Plans are in motion to pivot into adjacent sectors including retail and media, where brand activation experiences are also growing in demand.
Steph
Company Specialist at Welcome to the Jungle
Company
Funding (1 round)
Nov 2022
$20m
SERIES A
Total funding: $20m
Company HQ
Sixth Street Historic District, Austin, TX
Leadership
Michael Stocker
(Co-Founder & CEO)Founded and was CEO of skiing industry-focused digital transformation company OnlySky between 2016 and 2020. Previously worked in Government Relations for the Ridge Policy Group.
Salary benchmarks
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