Senior Product Manager, Topline Pro
$160-170k
$80K – $85K Equity
5 days a week in office (Brooklyn, NY)
Generative AI platform for home service business marketing
Be an early applicant
Generative AI platform for home service business marketing
101-200 employees
Be an early applicant
$160-170k
$80K – $85K Equity
5 days a week in office (Brooklyn, NY)
101-200 employees
Company mission
To empower local service pros across the country.
Role
Who you are
- Experience: Minimum of 4 years of full-time industry experience in product management, with a strong understanding of user-centric, agile development practices. Experience building AI-powered products is a plus
- User-centric: Passionate about creating great user experiences and products our customers love
- Ambitious: Desire to invent new features that change the game for our customers and deliver incredible business impact
- Data-driven: Dedicated to tracking and measuring performance, using analytics to uncover deep insights, and deploying hypothesis-driven experiments when applicable
- Resourceful: Willing to get scrappy to validate concepts and deliver results in an early stage environment
- Clear communicator: Ability to articulate priorities and keep alignment across the organization amidst a hypergrowth environment
- We believe "great candidates" do not come about simply from a check mark next to past experience. We believe in hiring people, not just skills. Even if you do not check every box but find excitement at the prospect of working with us in this capacity, please apply
What the job involves
- We’re searching for an ambitious Sr. Product Manager to join the tech team in our Boston or New York office to lead a core, agentic product
- This person will report directly to the CPO, Erik Ornitz, and own the roadmap + buildout of this product to drive outsized customer and business impact. This is your chance to join a company that’s not only growing fast, but reshaping an entire industry
- Lead product for a dedicated, world class product, design, and engineering pod to build high-impact features that our users love
- Discover, plan, and own the roadmap for Topline Pro agentic marketing products to empower our pros to grow their businesses faster than ever before
- Successfully ship new features and drive adoption in collaboration with colleagues in sales, marketing, and customer success
- Deeply understand our customers through continuous user research and collaboration across the business
- Effectively communicate and document progress + learnings across the organization
- Report directly to the Chief Product Officer and work with leadership to define product strategy
Our take
Home service businesses such as repairs and building contractors must typically focus on the practical, and their business expertise may not lie in digital marketing and expanding their online presence. That’s where Topline Pro comes in, providing automated, generative AI-powered tools to help home service businesses scale their business online.
Topline Pro helps service professionals build a social media presence, simplify and boost online direct bookings and utilise SEO in marketing campaigns. This means that service professionals needn’t juggle tasks that they are not suited to, and can focus on the services they provide. The company received several high-profile awards in 2023, including a naming on the SMBTech 50, sharing the accolade with high-profile tech companies like Gusto and Stripe.
To be listed among these names is no mean feat for 2020-founded Topline Pro, and this was hammered home by significant Series A funding in 2023 which will be used to expand hiring and its generative AI capabilities. The company has seen substantial sales growth between 2022 and 23, indicating that targeting the home services market with robust digital marketing software is a niche they’ve nailed.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Aug 2025
$27m
SERIES B
Jul 2023
$12m
SERIES A
Total funding: $44.2m
Company benefits
- Health & Wellness: Comprehensive medical, dental, and vision plans. plus a Platinum tier Wellhub membership, fully covered by Topline Pro.
- Top tier tools: The tech, equipment, and workspace setup you need to do your best work.
- In-Office Energy: State-of-the-art offices in the heart of downtown Boston and the historic Domino Sugar Factory in Brooklyn, plus late-night Uber Eats coverage and a fully stocked kitchen and pantry so you're never running on empty.
- 401(k) plan: Retirement savings available through Vestwell, with flexible employee contributions.
- Team Retreats & Pod Culture: Company offsites, inter-office travel, team events, and coffee chat budgets designed to build connection across teams.
- Learning & AI Budget: Monthly AI tool funding and annual professional development support to help you keep learning.
Company HQ
Southside, NY
Leadership
Nick Ornitz
(Co-Founder & CEO)Previously Co-Founder and CEO at Dwelling, Engagement Manager at McKinsey & Company, Research and Development Intern at Unilever and Construction Management Intern at Gilbane Building Company.
Shannon Kay
(Co-Founder & COO)Previously Co-Founder and CPO at Dwelling, Senior Analyst at Wayfair and Business Technology Analyst at Deloitte.
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