Staff Software Developer, Robinhood
Case Management
CA$179-210k
+ Bonus & Equity Plan
Commission-free stock trading platform
Open for applications
Commission-free stock trading platform
1001+ employees
Open for applications
CA$179-210k
+ Bonus & Equity Plan
1001+ employees
Company mission
To democratize finance for all.
Role
Who you are
- 10+ years of software engineering experience
- 3+ years technically leading large engineering organizations with multiple teams
- Strong technical judgment and expertise with a focus on reliability, scalability, and correctness
- Exceptional communication, leadership, and influence skills
- Strong partnership and cross-functional collaboration skills
- Ability to quickly learn complicated business domains in a highly regulated space
- Experience with teams that work in a highly-collaborative fashion and focus on optimizing for customer value
- 5+ years of software development experience
- 3+ years experience designing and implementing large scale distributed systems that involve large amount of data
- Be able to take open ended problems, work with a large number of cross functional parters to scope and estimate them
- Proven experience working on large projects with long-term impact on a single system or team
- Strong technical grasp with excellent judgment on task prioritizations
- Ability to solve complex engineering problems that deliver results aligned with team objectives
- Ability to mentor junior developers and lead the team technically on new initiatives and system improvements
- Expertise in Python/Go is good to have, but not mandatory
What the job involves
- As a Staff Software Engineer on the Ops Platform team at Robinhood, you'll be part of the team that builds tools and automations that power Robinhood’s operational capabilities across the entire organization
- By collaborating with a diverse range of operational teams, including Fraud Operations, Account Operations, and FinCrimes Operations, we create centralized case management platform, and solutions that enable operational efficiency by automating manual tasks
- As the Tech Lead for Case Management, you will act as a technical leader, mentor, problem solver and coder to all engineering/product groups
- Work with Engineering Manager, Product Manager and Operational teams across the company to build a roadmap for Case Management
- Mentor junior developers on the team and lead projects of large complexity
- Be hands on with designing and writing code. Lead the design and implementation for a scalable, unified case management system that simplifies and accelerates issue resolution for all operational teams at Robinhood
- Identify opportunities to improve system performance, team processes, and reduce risks
- Leverage Large Language Models (LLMs) to assist operational teams in triaging cases, improving accuracy, and reducing turnaround time
- Identify and automate high-impact manual workflows within operational teams, minimizing errors and freeing up resources for more strategic tasks
- Collaborate closely with cross-functional teams to ensure seamless product launches across Robinhood’s lines of business, including Brokerage, Crypto, Gold, Futures etc
Our take
For years, traditional brokers ruled the share trading realm, charging hefty fees that locked out everyday investors. Robinhood emerged as a disruptor, offering commission-free trading and opening the door to a new generation. Its innovative model thrives on premium features like increased buying power and extended trading hours, attracting a younger audience drawn to meme stocks like AMC and GameStop.
But Robinhood's not just about quick thrills. The company claims its mission lies in catering to "the unmet needs of the next generation," evidenced by its "Robinhood Retirement" launch, targeting gig-economy workers often excluded from financial planning. This commitment to accessibility aligns with its core values.
However, 2023 brought unexpected turbulence, as Robinhood became entangled in the FTX cryptocurrency exchange bankruptcy scandal when it emerged that the US Department of Justice seized hundreds of millions of dollars of the company's shares tied to FTX founder Bankman-Fried. Despite these challenges, Robinhood successfully bought back the missing stock, and its impact on democratizing finance remains undeniable.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 13 rounds)
Feb 2021
$2.4bn
CONVERTIBLE
Jan 2021
$1bn
LATE VC
Total funding: $5.6bn
Company benefits
- Well-being - Premium medical, dental, and vision insurance
- Family & home life - Parental leave, personal prosperity benefits
- Comfort & care - Annual lifestyle stipend
- Office life - Catered meals and fully stocked kitchen, commuter benefits
- Growth - Education and training, community events, career mentorships
Company HQ
Downtown Menlo Park, Menlo Park, CA
Leadership
Vlad Tenev
(Co-Founder)Studied Mathematics at Stanford University, where they met their fellow co-founder. Dropped out of a PhD to start Robinhood.
Baiju B.
(Co-Founder)Studied Mathematics and Physics at Stanford University, where they met their fellow co-founder.
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