Senior Customer Marketing Data Analyst, Utility Warehouse
+ Annual discretionary bonus ranging from 15-40%
2+ days a week in office
Multiservice utilities provider
Be an early applicant
Multiservice utilities provider
1001+ employees
Be an early applicant
+ Annual discretionary bonus ranging from 15-40%
2+ days a week in office
1001+ employees
Company mission
Our mission at Utility Warehouse is to be the Last Switch our customers ever need to make for life's essential services.
Role
Who you are
- You should be a collaborative communicator, capable of mentoring others through code reviews and fostering an inclusive culture
- Expert SQL Proficiency:
- Ability to debug complex queries and write optimised, high-performance code
- Advanced Data Modelling:
- Experience developing sophisticated, scalable, and reusable domain-level data models (e.g., Dataform/dbt)
- Analytics Methodology:
- Strong knowledge of attribution modelling and cohort analysis
- Technical Governance:
- Proven experience influencing technical guidelines, principles, and standards
- Marketing Tech Stack:
- Familiarity with tools such as Braze, Optimizely, Mixpanel, Amplitude, or GA4
- CI/CD & DevOps:
- Experience with version control tools like Git and GitHub
- Strategic Impact:
- A track record of translating complex data into actionable recommendations that drive business KPIs
What the job involves
- We are looking for an experienced, hands-on Senior Marketing Data Analyst who can act as a technical lead and strategic partner
- You will be embedded within a cross-functional environment, working directly with our Customer Marketing team
- Your role sits at the intersection of engineering and business strategy, acting as the bridge between technical data stacks and marketing goals
- You will collaborate closely with stakeholders to refine requirements, manage request lifecycles, and provide technical mentorship to fellow analysts to ensure high-quality standards across the function
- You will take ownership of the data domain for Customer Marketing, ensuring the data model remains coherent, scalable, and cost-effective. Your work will directly inform campaign design and long-term marketing effectiveness
- Analytics Engineering:
- Building end-to-end data models in Dataform and handling complex transformations
- Actionable Insight:
- Moving beyond "what happened" to explain "why" and recommending the next strategic steps
- Performance & Reliability:
- Proactively tuning SQL for cost and runtime, addressing data quality alerts, and managing technical debt
- Dashboards & Reporting:
- Developing visual, self-serve tools for users to access KPIs and explore pre-built datasets
- Domain Ownership:
- Developing deep knowledge of the customer marketing landscape to help define team goals
- Pipeline Design:
- Designing scalable analysis processes that require minimal supervision
Application process
- Beth Rodgers will be your point of contact throughout the recruitment process
- Please note, if you are successful and offered a role at UW, you will be subject to a background check. Where checks are unsatisfactory or incomplete and/or a failure to reveal information relating to convictions that you are required to identify as part of the background checks, could lead to withdrawal of an offer of employment
Salary benchmarks
Our take
Budgeting for a household is no easy task, especially when you've got to keep track of various bills from different providers. That's why Utility Warehouse provides customers with all their home services – including energy, broadband, mobile and insurance – in one simple, monthly bill.
The company says that this all-in-one approach ‘makes budgeting so much easier’ for customers, which is backed up by a strong customer services record. Though it does not advertise heavily, its partners are given incentives to sign up new customers, which has contributed to its impressive growth thus far.
Boasting over 1 million customers across the services they sell, Utility Warehouse is one of the largest energy providers outside the 'Big 6'. Its unique approach, and established footing in the market, should ensure it continues to compete with other challengers as the utilities sector further evolves.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Employee endorsements
Opportunities to learn
"My manager is always looking to create more opportunities for me to have my voice heard and be stretched into areas I've not necessarily worked in..."
Company benefits
- An industry benchmarked salary. We’ll share it during your first conversation
- Annual discretionary performance based, annual bonus scheme
- Hybrid working, with 2 days in the office. (We’re definitely open to discussing flexible working arrangements)
- Holiday trading- buy & sell up to 5 days holiday each year
- Discount on our services and you get our coveted Cashback Card for free. You’ll also get access to 100s of rewards and discounts through Perkbox
- A matched contribution pension scheme and life assurance up to 4x your salary. You can also access free mortgage advice and a financial wellbeing tool
- Save as You Earn scheme
- Family-friendly policies, designed to help you and your family thrive
- Flexible benefit choices such as Private health insurance, a free Virtual GP, Gym discounts and wellbeing apps
- Electric Car salary sacrifice scheme through Tusker
- Belonging groups that help UW shape an even more inclusive future
- A commitment to helping you develop your career journey through learning, coaching and new experiences
Company values
- We’re people helping people: Because it keeps us real
- We’re open, empathetic, and foster belonging
- We get it done together: Because it helps us get things done
Company HQ
Farringdon, London, UK
Articles
Leadership
Stuart Burnett
(CEO)Stuart began his career as a corporate lawyer before working in several notable insurance firms. He joined UW in 2016 and has held several leadership roles, becoming CEO in 2021.
People progressing
Kerry
Joined as an Electricity Operations Analyst. Promoted 6 times and is now Head of Energy Operations.
Diversity, Equity & Inclusion at Utility Warehouse
Stuart Burnett (Co-CEO)
- We’re a unique bunch of people here at UW – and that’s just how we like it. We embrace different perspectives, experiences, and personalities, creating an inclusive environment where people feel they can belong
- We write job description requirements as minimally as possible to encourage candidates who may exclude themselves to apply, and the Recruitment team work with our hiring managers to minimise bias in the hiring process
- We have a number of active Employee-led Inclusion groups - Menopause Support Pride, Women in Leadership Carers Support
- We openly publish our D&I results internally and externally as well as our targets for improvement.
- We put on unconscious bias workshops and training for all team members
- We provide mental health support and other wellness initiatives to support all our team members
- We are a member of the Women in Utilities network and actively support opportunities for mentoring through the group
- We provide inclusive leadership learning to all people leaders at UW
- We have committed to the Race at Work Charter
- We have an active, zero-tolerance, Harassment and Bullying policy
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