Account Manager, Fipto
€60-75k
+ equity
Blockchain-powered B2B payments & treasury management
Posted today
Blockchain-powered B2B payments & treasury management
21-100 employees
Posted today
€60-75k
+ equity
21-100 employees
Company mission
To allow companies to be at the forefront of the blockchain-based financial (r/)evolution, effortlessly, by helping them access financial services in a consistent, transparent and secure way - regardless of the underlying requirements and technology.
Role
Who you are
- 5+ years in Account Management, Customer Success, or a commercial client-facing role, ideally in Payments, FinTech, or a related B2B financial services environment
- A proven track record of growing revenue within existing accounts through up-sell, cross-sell, and renewals — not just maintaining relationships
- Experience navigating complex enterprise accounts with multiple stakeholders across technical, legal, compliance, and finance functions
- Comfort building from scratch: you've created processes, playbooks, or frameworks in a previous role, not just inherited them
- Strong commercial negotiation skills with C-level executives
- Analytical mindset — able to assess account health, interpret data, and translate it into action
- Familiarity with CRM tools (HubSpot, Salesforce) and a structured approach to pipeline and account hygiene
- Understanding of crypto, blockchain, stablecoins, or digital assets is a genuine plus
- Exceptional relationship management and executive communication — you build trust quickly at senior levels
- Strategic thinker who also rolls up their sleeves and executes with ownership and urgency
- Self-starter who thrives in ambiguity and brings structure where there is none
- Highly organised, able to manage multiple accounts and priorities simultaneously without dropping the ball
- Languages: Full professional fluency in English and French is required
What the job involves
- Join us in building the modern infrastructure for global B2B payments — instant, transparent, always-on
- As Fipto's first dedicated Account Manager, you won't just manage a portfolio — you'll build the entire account management function from scratch
- You'll own the post-sale client relationship end-to-end, driving retention and expansion while laying the foundations for a scalable, repeatable AM motion
- Own a portfolio of strategic PSP and large-corporate clients, acting as their trusted advisor and primary point of contact at Fipto
- Develop and execute tailored account growth plans to identify and close up-sell and cross-sell opportunities, increasing share of wallet across the book
- Lead contract renewals and commercial negotiations, engaging C-level stakeholders (CFOs, Treasurers, Heads of Payments) to maximise client lifetime value
- Build senior, long-term relationships that turn strategic clients into genuine Fipto advocates and references
- Define and document Fipto's AM playbook from the ground up: account segmentation, health scoring, QBR format, CRM hygiene, and onboarding-to-AM hand-off process
- Track, report, and act on portfolio health, retention metrics, and expansion pipeline — making data-driven decisions a core part of how you work
- Partner cross-functionally with Sales, Product, Operations, and Compliance to resolve client needs swiftly and advocate for client interests internally
- Feed structured client insight back into the Product roadmap, bridging the gap between field reality and internal strategy
- Stand up a regular QBR cadence and commercial review rhythm across the portfolio, establishing accountability and visibility for the commercial team
- Lay the groundwork for a future AM team — documenting processes and tooling with enough clarity and rigour to onboard the next hire
- You'll report directly to Grégoire and sit within Fipto's commercial function, working peer-to-peer with the Sales
- This is the founding AM hire, you'll work cross-functionally every day: aligning with Product on client feedback, coordinating with Operations and Compliance on issue resolution, and partnering with Sales on smooth hand-offs from new logo to managed account
Application process
- We usually respond within a day
- Intro screen with Sandra, our Head of People (~45 min)
- Hiring Manager interview with Grégoire (60 min): a deep dive into your AM experience, approach to enterprise accounts, and background in payments or fintech
- Case study / practical exercise
- Cross-functional interviews (60 min): conversations with peers from Product and Operations/Compliance to explore how you collaborate across teams
- References + offer
Our take
Fipto is a company championing the power of blockchain technology in the future of financial services. The company's offering enables the unified management of digital and traditional currencies in one place, allowing businesses to receive and convert different currencies as well as issue payments.
The need for an all-in-one solution such as Fipto's has become more evident in recent times. So, by delivering something that is secure, easy to use, and cost effective, then the company should have no problem with demand.
The company has raised significant funding to support further development. It has also obtained registration as a DASP (digital asset service provider) in France, and as a VASP (virtual asset service provider) in Luxembourg, preparing it to broaden operations.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (2 rounds)
Sep 2023
$17.2m
SEED
Sep 2022
$2.3m
SEED
Total funding: $19.5m
Company benefits
- Paid vacation & RTT
- Alan, health insurance
- Swile
- Navigo pass
- Remote working
- Coworking spaces
- Maternity leave
- Paternity leave
Company HQ
Torcy, France
Leadership
Patrick Mollard
(Co-Founder & CEO)Worked at iBanFirst for as CFO then COO. Before this, they were Director at CASE Corporate Finance.
Bertrand Godin
(Co-Founder & COO)Worked at iBanFirst for 7 years, ultimately as Head of Operations and Correspondent Banking.
Gregoire Andrieu-Guitrancourt
(Co-Founder & CRO)Was CRO at iBanFirst. Previously they worked at Groupon France, in positions including Head of Sales Ops and Strategy (Western Europe).
Salary benchmarks
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