Senior Product Designer, ResortPass
$160-180k
+ Stock Option Plan
Day access to luxury hotel amenities
Be an early applicant
Day access to luxury hotel amenities
101-200 employees
Be an early applicant
$160-180k
+ Stock Option Plan
101-200 employees
Company mission
To create a healthier, happier world by encouraging more daycations.
Role
Who you are
- This isn't a role for someone who waits to be told what to do. We're looking for a self-starter who thrives in ambiguity, moves fast, and cares deeply about craft and impact
- 3–6 years of product design experience, with a portfolio that shows how you think, not just what you ship. We want to see work where you navigated ambiguity, made meaningful tradeoffs, and helped users arrive somewhere with clarity and confidence
- Consumer product background, ideally in marketplace, search/discovery, travel, or experience-based products — you understand what it takes to help someone find and choose something they'll love
- You own research. There's no dedicated researcher here — you'll plan and run your own studies, talk directly to users, and use what you learn to make better decisions faster
- You're as comfortable breaking down a complex problem as you are sweating the details of a final design. The and the craft are inseparable for you
- Strong communicator who can clearly articulate what you're solving, why, and what you tried along the way to arrive at the solution
- Self-starter who unblocks themselves — you're comfortable operating with ambiguity and minimal process, and you know when to ask for help. You enjoy collaborating and receiving feedback but can also push work forward independently to deliver value quickly
- Business-minded — you connect your design decisions to user needs and real outcomes, and you can speak to the impact of your work
- Curious and excited to experiment — you're energized by new ways of working, not intimidated by them. We use the latest AI tools (including Claude Code) and actively create space to experiment, prototype faster, and learn together. If you've been wanting an environment to try new things, this is it
- Growth-oriented — you see a small, collaborative team as an opportunity to fully own the design process, shape how design works as we scale, and take on real responsibility over time
What the job involves
- This is an incredibly rare opportunity to join at the ground floor of a product that is already being used by millions
- You will influence and execute a design vision across web and mobile, that helps consumers access unforgettable experiences at some of the finest hotels in the world
- As a Senior Product Designer, you'll report directly to the Head of Design and own the full design process — talking to users, defining problems, and crafting experiences that are both deeply considered and visually exceptional
- You'll partner closely with product and engineering, champion the customer, and help set the bar for design quality as we bring a refreshed brand to life
- This role demands both rigorous thinking and refined craft — the ability to understand what customers need and the skill to bring it to life in a way that feels premium and considered
- Own the end-to-end design of key touchpoints in our consumer search and discovery experience — from homepage to search results to property and product pages
- Partner directly with product and engineering to define problems, align on priorities, and ship work that moves real metrics
- Run your own lightweight user research — recruit participants, conduct interviews, synthesize findings, and use them to inform design decisions and advocate for the right problems to solve
- Bring a high bar for visual craft to everything you ship — from typography and hierarchy to motion and detail, you'll help define what 'premium' looks and feels like at ResortPass
- Drive how we bring a refreshed brand to life across the product, elevating the visual and experiential quality of ResortPass
- Help evolve our design system and ensure consistency and accessibility across platforms
- Help shape the culture and process of a growing design team — your fingerprints will be on how we work, not just what we ship
- You'll be joining a lean team of one with a real opportunity to help shape the design culture, process, and craft standards as we grow
- Work on a genuinely hard, interesting problem. Search and discovery for a marketplace where the product is a feeling, not a commodity
- Real ownership, there’s no rigid process, no waiting for approvals, no design-by-committee
- Play a key role in bringing a fresh brand to life, introducing a more premium, elevated visual identity into the product
- A team worth joining with leaders from Orchard, Harry's, Meetup, and Google, all building something new together in our Flatiron office (17th and 5th, near Union Square). We take advantage of in person time to learn from each other, collaborate and build quality experience, fast
Our take
Luxury hotels and resorts are often regarded as havens for the rich and famous, being reserved exclusively for guests who are willing to pay top dollar to stay overnight. However, ResortPass is changing this narrative, by building a day-pass marketplace for establishments that want to bring in guests to utilize their amenities throughout the day.
The demand for local experiences has soared in the past few years and ResortPass is taking advantage of these growing requests. ResortPass offers over 2,000 leading hotels and resorts for guests to choose from, including the Ritz Carlton, Four Seasons and Sheraton. While some may argue ResortPass is removing the exclusivity for overnight guests, its business model is to monetize underutilized inventory and work alongside hotels to drive usage of these amenities.
ResortPass offers a distinct way for both tourists and residents to enjoy the facilities of upscale hotels and resorts. With endorsements from well-known personalities such as Jessica Alba and Gwyneth Paltrow, the company is a testament to the increasing favorability of the sharing economy and the demand for exclusive travel encounters.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
27% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Nov 2022
$26m
SERIES B
Aug 2019
$8.7m
SERIES A
Total funding: $37.4m
Company benefits
- ResortPass Credit: We practice what we preach – employees get annual ResortPass credits to enjoy daycations!
- Company Equity: We believe in the work we do and take pride in having a real stake in our shared success.
- Unlimited PTO: We offer a flexible PTO policy, so that you can take time off when you need it and come back rested and recharged.
- Holistic Benefits: We offer benefits to support your whole self—including health insurance, commuter perks, paid parental leave, and more.
Company HQ
Civic Center, New York, NY
Leadership
Amanda Szabo
(Founder)Previously founded the online booking platform for weddings and events, Weddlock and co-founded the travel booking website TravelShack.
Michael Wolf
(CEO)Previously President and Advisor at Supernatural, COO at Talent Hack and Global Head of Operations at ClassPass.
Salary benchmarks
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