Director of Order to Cash, 8am
Revenue Accounting
$170-210k
Plus annual bonuses & equity options
Professional business platform for client-focused professionals
Open for applications
Professional business platform for client-focused professionals
501-1000 employees
Open for applications
$170-210k
Plus annual bonuses & equity options
501-1000 employees
Company mission
To empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business.
Role
Who you are
- 7+ years of progressive experience leading billing, collections, payment operations, or revenue operations, ideally in fintech, payments, or SaaS. Experience building and leading teams, including managing other people managers
- A track record of owning and improving end-to-end operational processes at scale, not just running the day-to-day
- Revenue accounting exposure (ASC 606) across both SaaS/subscription revenue and payments/transaction-based revenue is strongly preferred
- Experience with payment processing, card networks, ACH, and payment processors like Stripe, TSYS, or Adyen
- Comfort with ERP, billing, and CRM systems such as Workday, Zuora, or Salesforce
- Strong analytical skills, advanced Excel, and hands-on experience using AI tools like Claude or ChatGPT to automate and improve your team's workflows. Bachelor's degree in Accounting, Finance, Business, or equivalent experience; a CPA is a plus
What the job involves
- We are seeking a strategic and operationally minded Director, Order to Cash to join our Accounting team. Reporting to the SVP, Corporate Controller, this role owns the end-to-end Order-to-Cash function — revenue operations, billing, collections, and payment settlements — for 8am
- This role combines strategic process ownership with hands-on operational leadership. Reporting to our SVP, Corporate Controller, you'll take a function that already has strong revenue accounting and make it more scalable, more automated, and more connected to the rest of the business
- .The revenue function is a core part of this role's scope, not a secondary one, spanning both payments-based revenue and SaaS/subscription revenue. You will own processes end to end, build and develop high-performing teams, and lead initiatives that materially improve cash flow, customer and merchant experience, and efficiency across the business
- Own end-to-end billing, invoicing, collections, and payment settlement across our subscription and transaction-based revenue, including reconciliation of payment transactions and merchant settlements
- Lead operational oversight of the revenue function, covering both SaaS/subscription revenue and payments-based revenue, and partner with our Accounting Manager on ASC 606 revenue recognition
- Build a collections strategy that drives down aged receivables and improves recovery rates across customer and merchant segments
- Select and improve the billing, collections, and payment tools we use (Stripe, Workday, Salesforce, TSYS, Zuora), and build documented processes that cut manual work and error risk
- Hire, mentor, and develop a team of managers and specialists across billing, collections, and payment operations, and set the KPIs and service-level goals they're accountable to
- Act as the go-to partner for Sales, Customer Success, Product, Engineering, and Risk on anything related to billing, collections, and payments, and represent Order to Cash in pricing and product decisions
- Maintain strong internal controls across billing, collections, and settlements, and support audit and compliance work with our Assistant Controller
- Champion AI adoption across the team, using it to speed up close and reconciliation, cut manual work, and improve forecasting
Our take
Many professionals find their time taken up by administrative tasks and operational processes, leaving them fewer hours to focus on the work they love. 8am (formerly AffiniPay) supplies finance, payments and management software to make these processes swifter and easier, saving users precious time.
The company has a wide range of products including payments and reporting for accountants, legal case management software, and operations assistance for nonprofits. This broad scope allows 8am to serve a myriad of professionals across legal, accounting, construction, design and association.
The company has seen significant investment which has allowed it to grow, innovate and extend its suite of solutions. Its rebrand to 8am followed a series of acquisitions through which it expanded its scope - with the various products now delivered under one unified brand.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Wide range of affordable, company-supported medical, dental, vision, and disability plans
- Reimbursements for whatever helps you bring the WOW, whether that’s health and wellness or learning
- Mental health support and an Employee Assistance Program
- Access to cutting-edge conferences, professional manager coaching and ongoing professional development
- Bonuses and unit options as part of our total rewards packages
- Team meetings, company-wide all-hands, and offsite events
- Office, remote & hybrid work options
Company HQ
Davenport Ranch West, Austin, TX
Leadership
Dru Armstrong
(CEO)Advisor for Women@Austin and Board Member at YPO. Former CEO of Grace Hill, and co-founded and was CEO at Lily Pod.
Salary benchmarks
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