Developer Success Engineer, Finch
$140-200k
+ Equity
API for payroll & HR
Open for applications
API for payroll & HR
101-200 employees
Open for applications
$140-200k
+ Equity
101-200 employees
Company mission
To democratize access to the infrastructure that underpins the employment sector, and unlock much-needed innovations for both employers and employees.
Role
Who you are
- Ability to frequently context switch, maintain organization and execute across several initiatives
- Excellent communication skills; the ability to troubleshoot with technical audiences, while explaining complex technical concepts to non-technical stakeholders
- Familiarity with development frameworks such as NodeJS, PostgresSQL, or Redis
- Exposure to assessing API endpoints failures, working with databases and/or backend technologies
- Genuine curiosity in a space that hasn’t been fully explored or defined; you’re on the vanguard of a budding industry
- Experience using a cloud provider; AWS is a bonus
Desirable
- Strong understanding of API design and development
- Exposure to payroll integrations, employee benefits ecosystem, and/or HR system or accounting architecture
- Technical end-to-end project management
- Professional Services, Solutions Architect, Solutions Engineer, and/or consultant experience
- Experience using Git in a professional environment
- Experience using a distributed messaging system
What the job involves
- Help customers integrate with the Finch API at scale by leading developer implementations across hundreds of providers
- Identify opportunities to prioritize product improvements and build solutions to address customer feedback, goals, pain-points and usage trends analysis
- Troubleshooting and enhancing experiences with various API authentication and authorization methods; particularly OAuth
- How to continuously evolve and improve the DSE function by developing internal and external workflows, processes, recommended applications, and relationship models to derive insights with customers
- How to augment our customers’ technical architectural to reduce friction within the employment data ecosystem
- Pull and assess data, qualify solutions, grok and present learnings to executive leadership
- Uncover and map creative solutions to enhance our customers’ customer experience
- Advance documentation and resources to simplify the ways developers work with Finch
- Develop subject matter expertise to ensure Finch is up-to-date with the latest developments in the employment data API space
- Become a trusted advisor by generating a perspective on market trends and needs in order to influence employee data strategy and Finch’s vision
Our take
HR teams often deal with disparate systems for employee information and payroll that don't line up neatly with one another. This requires a large amount of manual data entry, slowing vital processes down. Finch exists to solve this, providing APIs that allow companies to build a unified process and single dashboard for all a company's HR functions.
Through Finch, HR teams can manage employee benefit contributions, onboard new employees and much more without having to manually pull data from spreadsheets, pdfs and internal servers. Though it isn't the only company tackling this issue, Finch stands out for security features which allow for the data it handles to be encrypted in transit as well as at rest.
The company has raised significant funding which support further product development and the expansion of its team, especially across engineering, product and customer success. As the company is already revenue positive, and the demand for its product is only growing, Finch is well poised for future success.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 6 rounds)
Jun 2023
$3.5m
LATE VC
Feb 2023
$40m
SERIES B
Total funding: $64.7m
Company benefits
- $1K to build your home office
- 401(k) retirement program
- Equity to full-time teammates
- Stipend for co-working spaces
- $100/month wellness stipend
- Professional development budget
- $600/month stipend for groceries
- Company-wide off-sites twice a year
Company HQ
Panhandle, San Francisco, CA
Leadership
Jeremy Zhang
(Co-Founder & CEO)Studied Electrical Engineering and Economics at Duke University. Was a Y Combinator member in 2020. Worked in R&D at Amazon Robotics, and as an Early Engineer at Smartcar.
Ansel Parikh
(Co-Founder & COO)Studied at NYU Stern School of Business and Y Combinator. Worked as an Equity Research Associate. They are an Investor at Kleiner Perkins and Bond.
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