Product Manager, Workwize
Internal Tooling and Automation
Global IT hardware management
Be an early applicant
Global IT hardware management
101-200 employees
Be an early applicant
101-200 employees
Company mission
To unlock boundless opportunities for a global workforce.
Role
Who you are
- 5 to 7+ years Product Management experience in B2B, ideally SaaS and/or platform-heavy products
- Fintech background or strong experience with billing, invoicing, or financial systems is highly preferred
- Familiarity with support automation tools (e.g., Zendesk, Forethought, Intercom) is a strong plus
- Strong product judgment: you consistently make good tradeoffs and simplify complexity
- Proven ability to influence and align cross-functional teams to deliver outcomes
- Data-first mindset: strong analytical skills and comfort owning KPIs and decision-making
- Hands-on, high-ownership operator: you take initiative, unblock teams, and ship
- Are you a technically proficient Product Manager with an internal tooling background and a passion for building internal systems and automations at scale?
What the job involves
- As a Product Manager at Workwize, you will focus on our internal tooling and automations with real greenfield opportunity: building the foundation for how Workwize handles billing, invoicing, and financial operations end-to-end
- Alongside that, you will lead how we automate customer support, working with tools like Zendesk and Forethought to reduce manual effort and scale support quality without scaling headcount
- You will work with our software and operations team to ship products fast in our B2B SaaS environment
- This is a deeply technical role that requires comfort with complex, cross-functional problem spaces
- You will be responsible for setting out the product vision, creating an incredible customer experience, and driving revenue impact across finance and support automation
- If you excel at building from scratch, working closely with Engineers, and shipping high-impact features fast, this role is made for you
- Define and execute a product vision for Workwize's billing, invoicing, and financial operations stack, building the foundation from the ground up
- Own the roadmap for support automation, prioritizing features that reduce manual effort and improve resolution quality at scale
- Partner with Engineers, Finance, and Operations team members in a cross-functional team to align on solutions that improve both customer experience and operational efficiency
- Regularly update stakeholders, including leadership, on product plans, progress, and outcomes
- Use data and KPIs to identify inefficiencies in financial workflows and support operations, guide feature prioritization, and track product performance
- You have a bias for action
- You look at making the right trade-offs between impact and effort to get to a high-impact launch
- Continuously gather and incorporate feedback from internal teams and clients to ensure product updates meet operational goals and customer needs, particularly around billing accuracy and support experience
Our take
Workwize is a procurement and management platform tailored specifically to meet the evolving needs of remote and hybrid working. At its core, Workwize prioritises customisation, flexibility, and transparency, enabling companies to effectively manage and procure the essential technologies and tools vital for their workforce.
Based in the Netherlands, Workwize has swiftly garnered acclaim, serving fast-growing startups and established enterprises alike within its native landscape. With its appeal extending globally, securing players such as Netflix to leverage its services within Europe. For a young company born out of the pandemic, Workwize has charted an impressive trajectory, underlining the enduring relevance of hybrid and remote work models well into the 2020s.
Backed by multiple rounds of funding, Workwize has embarked on an ambitious expansion journey across Europe, capitalising on its existing client base spanning fifteen countries. Furthermore, strategic investments in workforce augmentation underscore a promising phase of growth for the company, poised to solidify its position as a frontrunner in shaping the future of workplace management and procurement solutions.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
2% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jan 2025
$14.8m
SERIES A
Jan 2022
$1.8m
SEED
Total funding: $17.2m
Company benefits
- Dynamic Work Place: Work flexibly with hybrid and remote options, plus the ability to work from anywhere for up to four weeks each year.
- Diverse, Global Team: Collaborate with a diverse team across cultures, unified by English, and anchored by our Amsterdam headquarters.
- Heart of Amsterdam: Enjoy the centrally located headquarters in Amsterdam with scenic views of the iconic canals.
- Home oFfice Budget: Receive a MacBook and a home office budget to ensure you’re set up for success anywhere.
- Monthly Team Events: Connect and celebrate with regular team events, meet-ups, and milestone celebrations in Amsterdam..
- Time to Recharge: Take advantage of vacation policies tailored to your region, ensuring work-life balance wherever you are.
Company HQ
Grachtengordel-West, Amsterdam, Netherlands
Leadership
Victor Dik
(Co-Founder & CCO)Previously a Planning and Portfolio Manager at Vodafone Ziggo, a Domestic Relationship and Recruitment Manager at Knowledge 2 Share Foundation.
Sebastiaan Scholten
(Co-Founder & CTO)Previously an Investment Banking Intern at Lazard and eCommerce Director at MIPACHA.
Michiel Meyer
(Co-Founder & CEO)Previously a Business Growth Manager & Head of Addity at Buckaroo, Head of Department at Addity Payments, Consultant at McKinsey & Company and FinTech Developer at CoInvestor.
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