Int Database Reliability Engineer, Pointclickcare

$111.9-139.9k

+ Equity

SQL

AWS

GCP

Python

Terraform

Ansible

Azure

Grafana

Powershell

JIRA

Confluence

Git

Mid and Senior level

Remote from US

More information about location

Healthcare software for smarter care delivery

Be an early applicant

Healthcare software for smarter care delivery

1001+ employees

HealthcareB2BSaaSAge-techWellbeing

Be an early applicant

$111.9-139.9k

+ Equity

SQL

AWS

GCP

Python

Terraform

Ansible

Azure

Grafana

Powershell

JIRA

Confluence

Git

Mid and Senior level

Remote from US

More information about location

1001+ employees

HealthcareB2BSaaSAge-techWellbeing

Company mission

To help providers delivery exceptional care.

Job

Company

Role

Who you are

3+ years of experience working with relational database systems. 1+ year working in a Database / SRE / Engineering-related role-
SQL Server or PostgreSQL experience preferred, other DBMS is nice to haves Hands-on experience with SQL Server or PostgreSQL administration, performance tuning, replication, high availability, and disaster recovery. Experience working in the cloud (AWS, GCP, or Azure — Azure preferred). Experience working with IaC tools such as Ansible and Terraform. Coding / Automation experience with languages such as PowerShell, C#, SQL, Python, and Go. Experience working with source control systems such as Git. Experience working with large databases (1+ TB) and managing large database environments is a plus. Additional experience with the following tools/systems is a plus: Jira, confluence, Grafana, ClickHouse, and various NoSQL databases. Experience working with AI tools, technologies, or AI-assisted development and automation is a plus. University or college education in Database Management, Software Engineering, or a related field. Some on-call or after-hours work will be required

What the job involves

The Database Reliability Engineer (DBRE) is responsible for managing, building, maintaining, monitoring, and troubleshooting the cloud-based database infrastructure that our mission-critical SaaS application runs on
The DBRE role is also responsible for improving processes through automation and coding to reduce toil. They will work closely with Engineering and SRE teams to support new products that require database support
Work on observability of relevant database metrics and make sure desired database objectives are met
Work with the DBA team to understand areas of operational toil and implement automations/processes to help manage PCC's database systems at scale
Implement a data-driven approach to performance and availability improvements across database platforms
Provide database support to Engineering and SRE teams, including database migrations, query performance, and schema/design improvements
Work on database operational workload, performance troubleshooting and root-cause analysis
Help standardize database configurations, deployment patterns, and operational processes across SQL Server and PostgreSQL platforms
Manage and prioritize operational tickets, incidents, service requests, and database maintenance activities

Our take

The demand for long-term support for the elderly is growing, putting pressure on the already overstretched aged care industry. PointClickCare aims to solve this problem by providing care providers with a suite of cutting-edge software tools.

PointClickCare's software gives caregivers access to immediate, point-of-care data insights into their patients. This is proven to improve patient outcomes, ease care transitions and improve efficiency. Having been founded in 1997, PointClickCare is now one of the biggest names in care tech and its software is used by over 30,000 care facilities.

PointClickCare has made a series of partnerships - such as with pharmaceutical corporation Pfizer, and ChartPath, a leading EHR solution for care practices - alongside acquiring the connected care platform Audacious Inquiry. These partnerships and acquisitions aim to improve its adaptability in the market. The company has demonstrated strong ambition and performance, showcased by its being named the top long-term care software provider by KLAS four times in a row.

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

0% employee growth in 12 months

Glassdoor (3.4)

Company

Funding (last 2 of 3 rounds)

Feb 2024

$0.1m

GRANT

Feb 2018

$141.6m

LATE VC

Total funding: $226.2m

Company HQ

Fashion District, Toronto, ON

Leadership

Dave Wessinger

(Co-Founder & CEO)

Dave co-founded PointClickCare in 1997.

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