Account Executive, Extend
Mid-Market
$210k
OTE
$105k
BASE
+ Stock
3 days a week in office
Warranty and protection plan services
Be an early applicant
Warranty and protection plan services
201-500 employees
Be an early applicant
$210k
OTE
$105k
BASE
+ Stock
3 days a week in office
201-500 employees
Company mission
To provide clients with a seamless product protection experience, helping benefit both merchants and customers.
Role
Who you are
- We're seeking detail-oriented self-starters who thrive in ambiguous and dynamic environments, possess exceptional problem-solving skills, and excel at building strong relationships
- Bachelor's degree or equivalent work experience
- 3-5+ years of experience in sales (closing), consulting, or account management, with a track record of successfully executing complex projects
- Experience selling to the Retail industry and/or experience selling Payments, POS, Retail tech, Martech, or API-driven technologies
- A curious, entrepreneurial individual with plenty of grit & analytical prowess with a strong bias towards action
- Proven ability to build and manage multiple stakeholder relationships
- Excellent negotiation, written, and verbal communication skills
- Strong team-player excited to work cross-functionally and build internal relationships
- Outbound lead sourcing experience (60-70% self-generated pipeline)
- Flexibility to travel as needed
- Located in the Bay Area and excited to come into office 3 days a week
What the job involves
- As an Account Executive at Extend, you'll spearhead mid-market & enterprise partnerships with top brands and retailers - both eCommerce and omnichannel merchants
- You will have a unique opportunity to play a significant role in driving strategic growth for a Series C startup on an exciting growth trajectory
- This role involves orchestrating internal and external teams to establish long-term relationships with our partners, managing complex engagements, and delivering tailored solutions to meet their needs
- Lead 3-12+ month consultative sales engagements, collaborating with C-level executives and cross-functional project stakeholders
- Cultivate strong external relationships to understand partner needs and develop customized solutions
- Develop and maintain an in-depth knowledge of Extend’s products, services, and eCommerce/Retail trends & KPIs
- Coordinate internal cross-functional efforts across Solution Engineering, Pricing, Product, Legal, and Growth Strategy teams
- Create and deliver customized materials, including financial models, presentations, and commercial agreements
- Generate qualified pipeline through creative, multi-channel, outreach strategies using a diverse tech stack (Salesforce, Outreach, LinkedIn, ChatGPT, SimilarWeb, BDR support, etc.)
- Achieve and exceed weekly/monthly KPI and Performance Metrics (calls, meaningful connections, qualified opportunities created, pipeline developed, deals closed, etc.)
- Shape and build a growing sales organization
Our take
Extend allows online and offline merchants to offer product warranties and protection plans at the point of sale. It aims to provide a comprehensive and centralised warranty system where before there was not one. Extend also provides customers themselves with a fast support experience, where 95% of claims are resolved in just 90 seconds.
Its API based platform is integrated into the likes of Shopify, Magento, Salesforce Commerce Cloud and BigCommerce, and can also be integrated into private client-owned e-commerce platforms. This ease of use is what makes Extend so appealing for clients.
The company has seen good funding that has fuelled business growth and geographical expansion. It’s interesting to note that PayPal Ventures and SoftBank are two of their main backers, as this indicates that payment giants see the value of these point of sale transactions. In 2022, Extend was named a certified partner of Shopify and reached an important milestone in becoming a full-service company, taking it one step closer to its vision of becoming the "AppleCare for everything".
Steph
Company Specialist at Welcome to the Jungle
Insights
-19% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
May 2021
$260m
SERIES C
Oct 2020
$40m
SERIES B
Total funding: $316.4m
Company benefits
- Unlimited coffee, drinks, and snacks at the office
- A friendly and collaborative place to work
- Company stock options
- Flexible vacation policy
- Fully covered medical, vision and dental insurance
Company HQ
Rincon Hill, San Francisco, CA
Leadership
Woodrow Levin
(CEO & Founder)Woodrow started his career by founding InStadium in 2000, where he spent 7 years before also founding Riverbank Capital and BringIt. After further roles at DocuSign and DraftKings, he founded Extend in February 2019, serving since then as CEO.
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