Senior Employee Relations Specialist, WelbeHealth
At-home healthcare for the elderly
Posted today
At-home healthcare for the elderly
501-1000 employees
Posted today
501-1000 employees
Company mission
To help seniors thrive and live longer with greater connection, vitality, and meaning.
Role
Who you are
- Bachelor’s degree, commitment to obtain a bachelor’s degree within three (3) years, or equivalent experience is required
- Minimum of five (5) years of professional experience in ER
- Demonstrated expertise in both design and execution in ER
- Demonstrated ability to lead initiatives inclusive of successful change management
- Excellent interpersonal and collaboration skills across stakeholders and contexts
- Excellent communication and presentation skills, both written and verbal, with strong skills in Word and PowerPoint
- Experience leading multi-disciplined project or process improvement teams
- Able to lean into data-driven organization, leveraging reports and data to inform and execute on projects
What the job involves
- Lead thorough and confidential ER investigations, including allegations of harassment, discrimination, retaliation, workplace misconduct, and policy violations
- Conduct interviews, gather and analyze evidence, and produce clear documentation and recommendations, partnering with Legal and People leadership on high-sensitivity or high-risk matters
- Serve as a subject matter expert in performance management, partnering with leaders and People Advisors to improve performance outcomes through coaching, clear expectations, timely feedback, and appropriate support plans
- Provide consultation and support for high-risk terminations, including those related to leaves of absence, accommodations, protected activity, investigations, and other sensitive circumstances, as well as support standard involuntary terminations by ensuring consistency, documentation sufficiency, and alignment to policies and best practices
- Partner closely with Leave of Absence and Accommodations teams to support ER matters that intersect with leaves, restrictions, or workplace accommodations
- Support development and delivery of ER-related training for People Advisors and leaders, including performance documentation, corrective actions, investigations, conflict resolution, and respectful workplace expectations
- Use ER case management dashboards and reporting to identify key trends, themes, and emerging risk areas across ER activity, presenting insights to internal stakeholders
Our take
Healthcare and insurance can be tricky to navigate, especially for the eldest and most vulnerable. That's what WelbeHealth aims to change with its healthcare management program for seniors.
It markets its program as ‘PACE’ - that’s Program of All-inclusive Care for the Elderly - which means that once a patient signs up, WelbeHealth coordinates and pays for all their healthcare, taking pressure off the patient and caregivers. It’s covered under Medicare and Medi-Cal and puts a strong focus on coordinating support to help patients stay at home and remain an active part of their community.
There’s a wide market for healthcare management, particularly healthcare for seniors. WelbeHealth’s offer has raised impressive funds and seen solid growth and community impact. In 2023, it bolstered its growth with new hires in key leadership positions, indicating its attractiveness for medical science and technology leaders.
Steph
Company Specialist at Welcome to the Jungle
Insights
26% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Feb 2020
$30m
SERIES C
Jun 2018
$15m
SERIES B
Total funding: $61.2m
Company benefits
- TIME TO RECHARGE: We believe in healthy and refreshed employees. That’s why full-time employees get 17 days of paid time off in year one, 12 company holidays and 5 sick days
- EQUITY PARTICIPATION RIGHTS FOR ALL: Our success is a reflection of our employees. That’s why we’ve implemented a best practice from leading companies: Equity Grants for all employees
- COMPREHENSIVE BENEFITS: We’ve got you covered! Health, dental, vision and life insurance coverage. Paid parental leave. 401k matching program. Continuing Medical Education opportunities
Company HQ
Downtown Menlo Park, Menlo Park, CA
Leadership
Adam Groff
(Co-Founder)Co-founded Calibrater Health, GoHealth Urgent Care and Better Life Partners, and work at Dartmouth Hitchcock Medical Centre.
Si France
(Co-Founder & CEO)Former Engagement Manager at McKinsey, and co-founder & CEO of GoHealth Urgent Care.
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