Revenue Operations Specialist, Andela
CA$74-87k
Offers Equity
Connecting global talent to meaningful opportunities
Be an early applicant
Connecting global talent to meaningful opportunities
1001+ employees
Be an early applicant
CA$74-87k
Offers Equity
1001+ employees
Company mission
To connect global technologists with F500 opportunities, enabling companies to build diverse, high performing teams for the age of AI.
Role
Who you are
- This is an excellent opportunity for a detail-oriented, technically curious operator who wants to build deep expertise in a modern RevOps tech stack while making a tangible impact on how a fast-growing company runs its go-to-market engine
- The ideal candidate is highly organized, proactive in identifying patterns in operational issues, and comfortable navigating a complex CRM and tooling environment with minimal hand-holding
- Low ego, low drama: You share credit, take blame. You like being wrong because it means someone else had a better idea
- One team mentality: You break silos. You put the company and mission first above your team alone. You roll up your sleeves when it matters
- Great listener, hungry for feedback: You’re always seeking to improve our product, our business, and yourself. You solicit diverse opinions and deeply listen
- Owner, not renter: You see a problem and fix it - or find someone who will. The buck stops with you
- Business problem solver: You’re not just a functional expert. You consistently get praised for approaching your work through the lens of solving real business problems
- Trust Builder: You have a track record of earning trust with senior executives, local stakeholders, and partners — the kind that takes time to build and compounds over years. In markets where relationships precede transactions, this is your edge
- Thrives In Ambiguity: You're energized by building something that doesn't fully exist yet. You create structure where there isn't any, and you stay confident and resourceful when the path isn't clear
- 2–4 years of experience in sales operations, revenue operations, business operations, or a related analytical role
- Hands-on Salesforce experience — comfortable navigating the platform, running reports, and making basic data updates (Admin certification a plus)
- Strong Excel/Google Sheets skills and comfort working with large data sets
- High attention to detail and strong organizational skills — you don't let things fall through the cracks
- Clear written communicator; able to translate technical issues into plain language for non-technical stakeholders
- Self-starter who is comfortable asking good questions and then working independently
- Curiosity about systems and how data flows across a modern GTM tech stack
- Experience with tools such as Outreach, Gong, ZoomInfo, LeanData, or BI platforms (Tableau, Looker) is a plus
- Prior experience at a B2B SaaS or high-growth technology company preferred
What the job involves
- The Revenue Operations Analyst will serve as the first line of defense for the Revenue Operations team — the primary intake point for ad hoc requests, tooling questions, data issues, and reporting needs that flow in from across the commercial organization
- This role is a critical capacity investment that will enable the RevOps team to tackle more strategic projects
- Operational Support & Ticket Management:
- Serve as the first point of contact for inbound RevOps requests, managing the ticketing queue to triage, route, and resolve Tier 1 issues across the tech stack
- Resolve common system issues in Salesforce, including data corrections, record ownership updates, field errors, and access requests, while ensuring SLAs are met
- Escalate complex or high-priority issues to senior team members with full documentation and context
- Data Quality & CRM Hygiene:
- Perform routine data audits and cleanup (duplicate management, field standardization) across Salesforce and connected systems
- Monitor and maintain data integrity across the pipeline for account, contact, opportunity, and custom objects
- Build fields and custom objects in Salesforce as needed to support the completion of tasks and projects
- Support territory management workflows, including account assignments and routing rule maintenance, and assist with list management and data enrichment
- Reporting & Dashboards:
- Own the maintenance and accuracy of standard RevOps dashboards and reports in Salesforce and connected BI tools
- Build ad hoc reports and data pulls to support commercial team requests, QBRs, and pipeline reviews
- Assist with data preparation for forecasting, territory planning, and GTM analysis
- Tooling & Process Documentation:
- Support day-to-day administration of core RevOps tools, including Salesforce, assisting with user provisioning, access management, and basic configuration changes
- Help QA new workflows and system changes before deployment
- Document operational workflows, SOPs, and system configurations, and identify recurring request patterns to surface recommendations for systemic process improvement
Our take
Andela is connecting businesses with skilled software engineering from around the world. Originally founded in Nigeria, it has grown into a global platform with talent across more than 135 countries. Over time, Andela has moved beyond simply hiring to building a larger system that helps companies find, assess, and manage technical talent, positioning itself as an "AI-native" talent platform rather than just a recruitment marketplace.
In the AI era, Andela's role is becoming more important as companies struggle to keep up with how fast the technology is evolving. Many organizations know they want to build AI-powered product, but lack the in-house skills to do so. Andela is trying to solve this by both supplying ready-to-hire engineers and training existing teams through its AI Academy. By focusing on practical skills like building AI systems, deploying them in real environments, and aligning them with business goals, it's helping close the gap between AI ambition and real-world execution.
Recently, Andela has doubled down on this strategy. Its AI Academy aims to train thousands of engineers in areas like LLMs and production AI systems, while its acquisition of Woven strengthens how it tests and verifies real-world engineering ability. Together, with earlier investments in its Talent Cloud platform, these moves show Andela shifting toward a full end-to-end system. Now the company is ready to become a key infrastructure layer for AI adoption, helping businesses not just find talent, but continuously build and maintain the skills needed to keep up.
Steph
Company Specialist at Welcome to the Jungle
Insights
-3% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Sep 2021
$200m
SERIES E
Jan 2019
$100m
SERIES D
Total funding: $386.8m
Company HQ
Diamond District, New York, NY
Leadership
Carrol Chang
(CEO)Prior to joining Andela in 2024, Carrol spent nearly 8 years at Uber. She joined in 2016 as a General Manager, before becoming the Head of Driver Operations in US & Canada in 2019, and Global Head of Driver & Courier Operation in 2021. She also spent 3 years at McKinsey & Company as an Associate.
Geoff MacNeil
(CRO)Prior to joining Andela in 2025, Geoff spent nearly 4 years at Crowdbotics as a VP of Revenue. Before that, he spent over 3 years at Gigster, joining as a VP of Enterprise Sales & Customer Success before moving into the role of SVP of Sales, Partnerships, Network & Team Intelligence.
Barun Singh
(Chief Product & Technology Officer)Barun joined Andela in 2025 as the Head of Engineering, within 4 months, he was promoted to Chief Product & Technology Officer. Previously, he was the Founder of CO2 where he served as the Chief Product & Technology Officer.
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