Solutions Architect, Doppel

• 3+ years of experience in OSINT investigations, threat intelligence, or detections engineering
• 1+ years of experience conducting SOCMINT investigations
• Experience using URL intelligence platforms and constructing complex queries (for example, URLScan, VirusTotal, or Spamhaus)
• Demonstrated knowledge of common phishing and credential theft TTPs
• Demonstrated knowledge of common social media, paid ad, and SERP abuse patterns
• Strong ability to support ad hoc customer requests and collaborate in cross functional discussions with Product and Engineering teams
• Excellent written and verbal communication skills in English
• Experience using Python for automation

Desirable

• We are looking for a Solutions Architect, Detections to improve detection workflows, conduct ad hoc OSINT investigations, and support key customer implementations
• You will optimize intelligence sourcing and brand abuse detection capabilities, partner with Product and Engineering teams, and help drive scalable platform improvements
• Support post sales detection operations for customers by translating risk, brand abuse, and phishing use cases into effective and scalable detection coverage across website domains, SOCMINT, and other related surface areas
• Conduct onboarding, detection logic implementation, and sourcing workflows for select customers
• Build, refine, and validate platform automation logic using proprietary frameworks to support alert triaging and movements
• Investigate and conduct root cause analyses (RCAs) for missed detections, false positives, false negatives, improper alert movements, and low volume customers
• Work alongside Customer Success Managers (CSMs), Account Executives (AEs), and Technical Account Managers (TAMs) to support ad hoc detection requests and platform configurations
• Collaborate cross functionally with Engineering, Product, and other Solutions Architecture teams to surface platform limitations, share detection findings, and contribute ideas for process improvements
• Stay up to date with trends, patterns, and evolving TTPs related to agentic phishing, credential theft, recruitment scams, social media impersonation, disinformation, and paid ads abuse