Senior Technical Writer, DigitalOcean

• This role is a great opportunity for someone with a technical background who is interested in teaching and communicating how our products work in a simple and clear way
• You should be highly collaborative, enthusiastic about helping others, and able to communicate clearly in a variety of contexts (one-on-one, small groups, email, tutorials, etc)
• 7+ years minimum, of job related experience producing technical content
• Experience with AI/ML
• Strong research skills and the ability to pick up new technical concepts quickly
• A portfolio of published writing for a technical audience on cloud computing or related concepts (can be professional or personal work)
• Experience with:
• Working from the Linux command line, including installing and configuring a variety of software
• Software version control and ability to use a Git-based workflow for writing collaboration
• Documentation of in-process software
• Writing content in Markdown
• The ability to give and receive feedback to arrive at the best possible experience for users
• Experience working remotely or collaborating from an office with remote teams
• Excellent organizational skills and time management
• Strong written and verbal English communication skills

Desirable

• We are looking for a passionate, results-oriented, and motivated self-starter to join the Product Documentation team to collaborate on our product documentation efforts for Compute, Storage, Network, and Developer Tools products, and services
• Reporting to the Technical Writing Manager, the Technical Writer will work across the organization to produce product documentation and set standards across the team
• The reward? You will get to work with a team of high-energy and dedicated product managers, designers and engineers to impact the lives of developers by simplifying innovation for them
• Verifying and explaining the technical functionality of in-progress and release-ready cloud-based products, in particular our AI/ML offering, Paperspace
• Collaborating with product design, engineering, product management, and product marketing to create user-focused documentation for novice and experienced software developers
• Reviewing other team members' writing
• Maintaining existing documentation as changes are introduced to existing products
• Editing content written by product managers, support advocates, and engineers
• Publishing content written in Markdown and Hugo, reviewed on GitHub, to our content portal at docs.digitalocean.com
• Continually improving the writing team's content, style, and processes