Technical Program Manager, Motive

• 7+ years of experience in technical program management, engineering program management, or a related role within software, infrastructure, or platform organizations
• 15+ years of experience in the technology industry
• Proven track record leading large, ambiguous, multi-team programs with significant cross-functional dependencies and measurable business or platform impact
• Strong technical fluency and the ability to engage credibly with engineering leaders and teams on architecture, trade offs, delivery risks, and execution plans
• Demonstrated strength in structuring programs, driving decision-making, and solving complex problems in fast-paced, evolving environments
• Experience building alignment across senior stakeholders and improving communication, governance, and execution across interdependent teams
• Outcome-Oriented Focus: Demonstrated bias for action and root-cause problem solving over administrative tracking; experience moving beyond Jira hygiene to actively unblocking delivery
• Executive Communication: Exceptional written and verbal communication skills, with proven ability to synthesize technical complexities into clear executive summaries and trade-off matrices
• Data-Driven Approach: Expertise in establishing objective metrics (MetricSense, Datadog dashboards, SLO attainment, cost trends) to govern program success
• Bachelor’s degree in Engineering, Computer Science, a related technical field, or equivalent practical experience

Desirable

• As a Technical Program Manager at Motive, you will lead complex, high-impact programs that strengthen our platform foundations and improve how engineering teams deliver at scale
• This role is ideal for someone who brings strong technical judgment, structured program leadership, and the ability to create clarity across ambiguity, dependencies, and competing priorities
• You will report into VP, Platform Services Engineering
• You will work across multiple engineering teams and partner functions to drive planning, execution, risk management, and operations
• You will help align teams around clear outcomes, improve execution across interdependent roadmaps, and raise the bar for how Motive delivers cross-functional platform initiatives
• You will not be managing day-to-day sprint boards or acting as an administrative taskmaster
• Instead, you will act as a cross-functional orchestrator - driving platform adoption, unblocking architectural shifts, and aligning multi-team investments across all of Motive
• Partner directly with the VP of Platform Services and Engineering Managers to translate organizational priorities into clear, executable program roadmaps with measurable business outcomes
• Lead end-to-end execution of complex, cross-functional technical programs across Platform Services Engineering, from definition and planning through delivery and adoption
• Drive alignment across engineering and partner teams by managing goals, milestones, dependencies, decisions, and execution risks with clear operating rhythms
• Build scalable program mechanisms, including roadmap reviews, status reporting, escalation paths, and success metrics that improve visibility and accountability
• Identify systemic issues and execution gaps early, and lead teams toward practical, durable solutions that support departmental and functional objectives
• Influence technical and business stakeholders at multiple levels to make informed tradeoff decisions and keep strategic initiatives moving forward
• Mentor others through strong program management practices and help elevate execution standards across the broader engineering organization
• Drive Monthly/Quarterly Business Reviews, executive reporting, and cross-organizational communications to align executive leadership, product partners, and engineering leads
• Collaborate with Product leadership on mapping the product roadmap into programs that interface with multiple product engineering teams
• Implement dynamic program tracking frameworks (e.g., Gantt / single-source-of-truth models) that flag delivery risks weeks in advance