Senior IT Engineer, Duolingo
$112.2-192k
+ Equity
Language education platform
Be an early applicant
Language education platform
1001+ employees
Be an early applicant
$112.2-192k
+ Equity
1001+ employees
Company mission
Duolingo's mission is to give everyone access to a private tutor experience through technology, making learning fun and providing universal access to language education.
Role
Who you are
- 5+ years of experience in IT Operations, with a broad skill set in IT infrastructure and SaaS management
- Advanced experience in identity and access management (IAM), with hands-on management of platforms like Google Workspace and Okta
- Hands-on experience using infrastructure as code to automate IT systems
- Strong experience managing a fleet of computers through an MDM system like Jamf, demonstrating an understanding of device management in a distributed environment
- A proven track record of leading projects, wrangling complex problems, proposing innovative solutions, and focusing on results driven by metrics
- Familiarity with version control tools like GitHub, and experience using AWS or GCP for CI/CD pipelines, contributing to automation and DevOps practices
- Experience building Slack Bots and using automation with Bash, Python to design effective solutions for various scenarios
- Excellent communication and prioritization skills, with solid customer service awareness and the ability to work well with others across different levels of the organization
- Expert knowledge in Apple macOS and a solid understanding of network fundamentals
Desirable
- Over 7 years of IT operations experience in IT Operations
- Advanced knowledge in scripting and automation, capable of writing custom scripts to automate repetitive tasks and enhance system integrations
- Exceptional proficiency in integrating and optimizing development workflows with version control systems and cloud-based CI/CD pipelines, to facilitate seamless operations and team collaboration
- Active participation in IT knowledge-sharing initiatives, such as writing technical documentation, leading internal training, or presenting at industry events
- A history of mentoring team members and leading by example in both technology adoption and process improvements, fostering a culture of learning and growth
- Demonstrated ability to identify inefficiencies and implement innovative solutions that improve IT systems and processes, showcasing creativity, adaptability, and a commitment to continuous improvement
- Experience with VPN solutions like Tailscale or extensive experience in troubleshooting wireless issues and implementing RADIUS for wireless authentication, indicating a solid ability to enhance network security and efficiency
What the job involves
- Manage, optimize, and secure our SaaS application portfolio, including overseeing our identity management system
- Lead IT automation projects, improving security, workflows, and infrastructure as code
- Develop automation for employee lifecycle processes, streamlining account provisioning, device enrollment, and software access
- Support IT Helpdesk and Workplace Tech Teams, assisting with system integrations and troubleshooting
- Continuously enhance IT systems, using feedback and best practices to drive efficiency
- Troubleshoot network, identity, and security issues, ensuring reliable and secure IT operations
- Identify inefficiencies, propose automation solutions, and introduce new technologies to improve IT workflows
Our take
Duolingo is a free to use language learning app, offering 95 courses across 38 distinct languages. It is the most downloaded education app in the history of the App Store and has previously been awarded Apple's iPhone App of the Year and Android's Best of the Best.
With over 500 million learners, the company has unprecedented data insights on how people learn. Its team of language learning scientists, machine learning engineers, and AI experts use this data to constantly improve its effectiveness.
Alongside language courses, the company has created the Duolingo English Test which is an affordable and convenient language certification option accepted by more than 2,000 universities and institutions worldwide. Since its 2021 IPO, Duolingo has shown strong momentum and regular changes to the app have brought increased user engagement, retention, and stronger conversion.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 8 rounds)
Nov 2020
$35m
LATE VC
Apr 2020
$10m
LATE VC
Total funding: $183.3m
Company benefits
- Medical, dental, and vision for employees as well as eligible partners and dependents
- Mental health benefits such as therapy sessions and coaching to support you to be your best self
- Fertility benefits to support your family planning journey
- Fully paid parental and adoption leave
- Fully paid subscription to Care.com and paid backup days for dependents and your fur family
- 401(k) with generous match and immediate vesting
- 20 days of paid time off, with two additional weeks off for winter break
- First-time home buyer bonus (in Pittsburgh)
- Competitive salaries and equity
- Yearly stipend for professional development
- Transportation reimbursement for however you get to work
- Lunch prepared daily by our in-house chefs
- Annual international retreat for all full-time employees
- Monthly events celebrating our team and their amazing work
- On-site gym and massages
- Game room for taking brain breaks
Company HQ
East Liberty, Pittsburgh, PA
Leadership
Luis von Ahn
(CEO)Professor at Carnegie Mellon University and founder of CAPTCHA and reCAPTCHA sold to Google.
Severin Hacker
(CTO)PhD in computer science from Carnegie Mellon University.
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