Legal Response Analyst, Discord

• 3+ years experience in a similar Legal Response role at a technology company
• Knowledge of relevant statutes regarding user data in the US and globally
• Familiarity with Kodex or similar platforms and ticket topics, including emergency disclosure requests, subpoenas, search warrants, court orders, etc. with basic ability to apply knowledge to ticket work in Kodex
• Demonstrates a continuous improvement or growth mindset; able to receive constructive feedback and make improvements
• Communications are effective, thorough, and clear

Desirable

• The Legal Response Team (”LRT”) sits within the Legal and Incident Response (”LiRT”) pillar of Trust & Safety. LRT is comprised of FTEs, contractors, and agents who have been employed through our BPO, IP House, and is responsible for the following workflows:
• Responding to government user data requests
• Responding to third-party civil subpoena and criminal defense subpoena user data requests
• Processing government content reports and/or takedown requests, including those submitted by DSA Article 22 Trusted Flaggers
• The Legal Response Team provides a critical support function for Company compliance and reputation
• Applicants will have the opportunity to help this team in continuing to grow and scale its operations and footprint
• This hire will report to the Legal Response Manager and will be based in the San Francisco Bay Area
• Focus predominantly on established law enforcement request queue work
• Ensure work products meet legal and regulatory requirements specific to job function (financial crime, child sexual exploitation, anti-money laundering, anti-bribery and corruption, data privacy, and IP/Copyright.)
• Follow established SOPs and guidance, including use of appropriate macros and communications with Law Enforcement & Third Parties, as defined by management and Legal for tactical, day-to-day tasks
• Identify gaps in product, process, and policy, and escalates as needed
• Actively develop areas of subject matter expertise such as:
• Developing partnerships with key XfN stakeholders by completing specific, limited-scope projects such as scaling initiatives and tool scoping/feedback
• Executing on all foundational queue work including Kodex tickets, time sensitive cases, and escalations from XfN partners