Senior Infrastructure Engineer, Sinch
$83-125k
Cloud communications for businesses
Open for applications
Cloud communications for businesses
1001+ employees
Open for applications
$83-125k
1001+ employees
Company mission
Sinch's mission is to bring businesses and people closer through personalised engagement.
Role
Who you are
- In order to be successful in this role, you are a technical expert and have excellent communication skills.
- You have a structured and methodical approach to work.
- The role requires you to have the ability to work independently and take ownership of your own work as well as be a team player.
- Being able to plan your work and work towards deadlines is also key
- At least 5 years of professional experience in IT, majority spend in IT infrastructure & engineering
- Experience in a combination of the following technical skills; IT infrastructure, networks and applications engineering, Linux server, database & cloud engineering, Windows server, Cloud and comparable IT infrastructure skills, Technical security topics and industry standards in IT security
Desirable
- Relevant infrastructure certifications (e.g CCNA, CCNP)
- Worked with Cisco Meraki and Cisco AnyConnect
- Infrastructure as code
What the job involves
- As our new Senior Infrastructure Engineer, your main focus will be to help shape Sinch Business IT Infrastructure & System landscape.
- Pro-actively contribute to architecture strategy & principles together with Sinch Enterprise Architecture Team
- Administrate & configure system & infrastructure technologies such: VPN solution, Office Network, Linux/ Windows servers, cloud infrastructure (AWS, AZURE)
- Embed Sinch infrastructure technology in broader enterprise architecture & network environment
- Consult application owners and business on infrastructure related requirements
- Provide training and assistance to system users on usage of infrastructure systems and/or applications
- Pro-actively work with network engineers, business and application owners to shape scalable Sinch Business IT infrastructure landscape
- Provide 2nd and 3rd level support for system and infrastructure issues, and you’ll also participate in our on-call rotation schedule
- Troubleshoot problems across all pieces of infrastructure (servers, Network, cloud, storage)
- Monitor system performance using our tools and take appropriate action when necessary
Application process
- This role will be accepting applications until October 7th at a minimum. Please note that the application timeline may be flexible to accommodate a comprehensive candidate evaluation
Our take
Over the course of well over a decade, Sinch has grown into an international service helping enterprise companies communicate with their customers over text, in-app video/voice messages, and other mobile channels. Used by Google, Tinder, Uber, and PayPal, among other marquee enterprise companies, most customers will have crossed paths with Sinch.
The company’s rise is due in part to an increased marketing focus on cultivating a highly personalised relationship between customer and brand. In part, too, it’s down to the surge in custom Sinch saw over recent years when more familiar channels of customer/brand communication went down. That seems to have settled now, but personalized messages, over text specifically, continues to play well among younger consumers.
It's going to prove a tough market to navigate going forward, though. Equally well-established competitors like Twilio, 8x8, and Link Mobility Group all have similar offerings. Sinch's foray into conversational AI will help them keep pace, as will their steady march of acquisitions, fundraising to fuel scaling efforts and partnerships with the likes of Salesforce. But the battle for mobile business communications may prove a long one.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
Mar 2017
$15.1m
LATE VC
Apr 2016
$1.1m
SEED
Total funding: $16.2m
Company values
- Win Together - It's all about the team; being inclusive, respectful, and sharing our knowledge to empower all for personal growth
- Dream Big - We make the impossible possible by dreaming big to solve our customers' problems and improve their businesses
- Keep It Simple - Things stay simple when you are honest, open, and act with integrity. Eyes on the horizon, feet on the ground
- Make It Happen - We are "doers" who value getting results and don't overthink matters. No putting things off - let's get it done now
Company HQ
Stadshagen, Stockholm, Stockholm County
Articles
Leadership
Oscar Werner
(CEO)Originally held various Vice-Presidential positions at Sinch, but left to serve as CEO for internet marketing company Getupdated, and then spent some time as President of Tobii Tech before returning as CEO.
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