Platform Commercial Executive, Infobip
$120-150k
+ Quarterly discretionary bonus
More information about location
Office located in Jersey City, NJ
Global communications platform for businesses & developers
Be an early applicant
Global communications platform for businesses & developers
1001+ employees
Be an early applicant
$120-150k
+ Quarterly discretionary bonus
More information about location
Office located in Jersey City, NJ
1001+ employees
Company mission
To provide accessible, innovative global communication technology that creates seamless interactions between businesses and people across the globe.
Role
Who you are
- Background in business or product, with a strong understanding of sales and consultancy
- Proven experience in CPaaS, SaaS, or platform product sales, with a track record of exceeding quota through outbound prospecting and self-generated pipeline
- Strong commercial mindset with analytical, sales acceleration, and negotiation skills
- Experience in solution selling, including proposals, value propositions, pricing, and contract negotiation
- Excellent communication and presentation skills with customer-facing confidence
- Proactive, self-starter mindset with a hunter attitude and the ability to work independently across North America
- Fluent in English; additional regional languages are a plus
- Willingness to travel to support key opportunities, field teams, and executive engagement with named accounts
- Open to travel within the U.S. based on customer and business needs
What the job involves
- The Platform Commercial Executive/Product Sales Expert drives regional growth and sales performance across North America. Acting as both a product champion and sales enabler, the role turns Platform strategy into regional execution to sustain momentum and growth
- Key priorities are growing UCaaS & CCaaS, Martech, and Horizontal & Vertical AI platform business in NAM
- The role also manages a HQ-provided named account list, leading executive outreach, qualifying accounts, and setting up Discovery meetings to convert engagement into pipeline opportunities
- This is a hybrid Product Sales Expert / Account Executive role with a strong outbound focus. Unlike traditional NAM PSE roles centered mainly on enablement, this position owns outbound prospecting, campaign execution, and opportunity creation
- Success is measured by pipeline generation, customer engagement, outbound activity, revenue, and profit uplift. The role also bridges local sales teams and HQ by sharing market insights and customer feedback to support regional planning
- Regional Strategy & Execution:
- Align Platform strategy with company objectives and build execution plans for NAM
- Drive initiatives that increase traction, improve profitability, and support new and existing customers
- Lead monetization priorities across UCaaS & CCaaS, Martech, and Horizontal & Vertical AI
- Create and close opportunities through outbound prospecting and self-originated campaigns
- Support testing and validation of new business motions in NAM
- Outbound Sales & Opportunity Creation:
- Own the outbound sales cycle across NAM in close collaboration with Platform AEs
- Prospect, research, and target customers through multi-channel outreach to build a self-generated pipeline
- Execute HQ-led executive outreach campaigns, qualify named accounts, secure Discovery meetings, and progress opportunities
- Run campaigns focused on UCaaS, CCaaS, Martech, and AI from identification through close
- Sales Support & Customer Engagement:
- Support regional sales teams with training, enablement, and commercial guidance
- Spend time with customers to build relationships, understand needs, and identify adoption opportunities
- Participate in key sales cycles, leveraging Platform expertise to close deals and grow GP
- Provide local support to US revenue teams with same-day pricing decisions and joint account planning
- Product Expertise & Market Insights:
- Maintain deep knowledge of Platform products, competition, and trends across UCaaS, CCaaS, Martech, and AI
- Serve as the regional Platform expert for sales teams and customers
- Gather market feedback, customer insights, and competitive intelligence for HQ
- Identify and validate newly created Vertical AI companies as Infobip ICPs
- Collaboration & Communication:
- Work closely with HQ and regional stakeholders to align product strategy and commercial initiatives
- Bridge NAM sales teams and the global Platform team through communication and knowledge sharing
- Monitor pipeline velocity, forecasting, account strategy, and planning to achieve commercial targets
- Opportunity to work directly with key platform customers and global players across North America
- The chance to work within a global Platform business unit with deep expertise
- Direct influence on Platform strategy execution in one of Infobip’s highest-growth regions
- High visibility and impact through collaboration with global product and business leadership
- Opportunity to contribute to Platform innovations in UCaaS, CCaaS, Martech, and AI
- Career progression opportunities in a rapidly growing product domain across multiple industries
Our take
The increasingly digital nature of business means there are new customer touchpoints where companies can analyse user interactions with precision. Infobip helps companies take on this gargantuan task with a global cloud communications platform.
The platform allows users to build connected experiences across all stages of the customer journey at scale. Infobib prides itself on its ability to help partners overcome the complexity of consumer communications, grow their business, and increase loyalty – all in a fast, secure and reliable way.
The biggest challenge for the company will be continuing to ensure that its comprehensive suite of products provides a more attractive option than a raft of specialised startups taking on individual challenges. If it can do so, we expect Infobib to remain a strong player in this market.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-3% employee growth in 12 months
Company
Funding (1 round)
Jul 2020
$200m
SERIES A
Total funding: $200m
Company benefits
- Maternity & Paternity Leave
- Work from home opportunities
- Health insurance
- Employee stock option plan
Company HQ
City of London, London, UK
Leadership
Izabel Jelenic
(CTO)Previously Delphi Developer at Pazinka Optima for 1 year and Oracle Developer at Uljanik IRI for 2 years.
Silvio Kutic
(CEO)Studied Engineering at University of Zagreb.
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