Enterprise Solutions Engineer, Vanta
Upmarket
$207-243k
Offers Equity
Automated compliance and security provider
Be an early applicant
Automated compliance and security provider
501-1000 employees
Be an early applicant
$207-243k
Offers Equity
501-1000 employees
Company mission
To secure the internet and protect consumer data.
Role
Who you are
- 3-5 years of customer-facing, technical experience as a Solutions Engineer, Sales Engineer or equivalent title
- Hands-on experience with cloud platforms: AWS, Google Cloud, Microsoft Azure & Operating Systems (Windows, MacOS, Linux) and cloud application architecture
- Strong project management skills with a proven ability to operate in a startup environment that lacks structure of a larger organization
- You are creative, curious. technical, and naturally persuasive
- You are detail-oriented and organized
- You love listening to customers, discussing strategy with colleagues, but also diving into the weeds
- You can interact with various titles and roles within an organization including the technical and security-minded, plus executives within large companies
- General knowledge with a scripting language (Python, Ruby, Bash, and JavaScript) and a desire to expand those skills
- Familiarity with REST API development and service integrations is a plus
- Ideally has prior B2B SaaS experience
What the job involves
- As an Enterprise Solutions Engineer at Vanta, you’ll be leading the technical discussion with our mid-market customer base & VIP logos side-by-side with our Enterprise Sales team
- Your main goal, ensure there’s nothing stopping our customers from realizing the fullest value with Vanta in pursuit of their own security goals and successful customer retention
- At Vanta, our mission is to secure the internet and protect consumer data
- We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease
- Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it
- You’ll be an integral part of the Enterprise team, working post-sales to consult and create innovative solutions for our customers
- Your attention to detail focused on customer needs will drive stickiness and ensure customers are realizing value from onboarding through adoption, culminating with renewal year-over-year
- This will ultimately improve retention and overall success of our Sales teams and customers while helping to collect customer references, case studies, and product feedback to influence product roadmap
- Own the technical relationship with our customers, including:
- Partnering with Customer Success Managers to provide prospects with a seamless onboarding and adoption experience with a focus on key integrations across their cloud infrastructure, version control and security systems
- Supporting and assisting the Success team with aspects of the process including security reviews, implementation plans, technical qualification calls, and quarterly business reviews
- Promptly respond to inbound questions and other support requests from the Customer Success teams
- Develop a deep understanding of our product capabilities, integrations, configurations messaging, partner ecosystem, and competitive landscape
- Listen carefully to customers to provide market feedback to the product team and help prioritize functionality needed to drive opportunities within our Mid-Market & VIP segment
- Build product examples, documentation, and other critical resources for our customers side by side with product, Success, and other stakeholders
- Cultivate an environment of teamwork, openness, creativity, and continuous improvement
- Creatively identify and help drive new programs to improve the pre to post-sales transitio
Our take
The security auditing process is usually very time-consuming, taking hours to complete, and it is often difficult for start-ups to invest time into such a process. Yet, the benefits of security accreditation are enormous, mainly as many such businesses are working globally and need ways to demonstrate security compliance to one another. Vanta works specifically with start-ups to help them complete and pass security audits such as SOC 2 and ISO 27001.
The company is a compliance portal and security monitoring platform that businesses use to assess their risk levels. Vanta carries out a pre-audit of a company's digital security and highlights areas that need to be worked on before a full analysis of all threats is carried out. Other businesses such as Datadog or PagerDuty offer similar security monitoring services, but Vanta monitors its customers throughout the year, allowing any issues to be identified and addressed early on.
Vanta has found a valuable cybersecurity niche within the giant SaaS market. Companies such as Lattice, Clubhouse, and Calm are all customers, demonstrating a growing trend for companies to manage their cybersecurity proactively, which Vanta should be able to take advantage of to further grow and develop into the future.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Jul 2024
$150m
SERIES C
Sep 2022
$40m
SERIES B
Total funding: $353m
Company benefits
- Health & Wellness: Vanta values the health and well-being of our teammates and offers comprehensive medical, dental, and vision coverage for teammates and dependents. Vanta is excited to provide an additional range of benefits that holistically support your physical, emotional, and financial wellbeing
- Work Your Way: Enjoy a remote-first setup if you're in the US, or go hybrid at our international offices
- Paid Parental Leave: Industry competitive paid parental leave for all parents
- Time Away: Industry competitive and generous PTO policy
- 401K Plan: 401k matching contribution plan
Company values
- Put customers first: We center our customers and their needs in our work, and invest in long-term relationships with them
- Presume good intent: We naturally support and uplift our teammates and partners. We are kind to and respectful of Vanta’ns, partners, customers, and even competitors - and we presume good intent, especially with teammates.
- Bias for action: We make decisions and act quickly even in the face of uncertainty. When we get new information, we’re comfortable with reversing decisions as long as we move quickly so we can iterate and learn
- Lead with resilience: We don’t let day-to-day volatility knock us off course - we operate with resilience and fortitude. We see rapid change as an opportunity to continue redefining an industry in service of our customers
- Decide with frameworks: We develop and use frameworks to evaluate alternatives neutrally, focus requests for feedback, explain the “why” behind decisions, and ensure that similar decisions in the future are made consistently
- Do what it says on the tin: We hold ourselves to the highest standards, and are truthful, humble, and accountable, especially when we (inevitably) make mistakes along the way
Company HQ
Civic Center, San Francisco, CA
Articles
Leadership
Christina Cacioppo
(CEO)Worked in Investment at Union Square Ventures, before becoming a Professor at the School of Visual Arts. Co-founded Nebula Labs, and worked in Product Management at Dropbox.
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