Product Designer, Whatnot
Trust & Risk
$153-253k
+ equity
Live stream platform & marketplace
Posted today
Live stream platform & marketplace
1001+ employees
Posted today
$153-253k
+ equity
1001+ employees
Company mission
To enable anyone to turn their passion into a business and bring people together through commerce.
Role
Who you are
- People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it
- 5+ years of experience in Product Design with a strong portfolio of shipped work
- Strong interaction and systems thinking—you can untangle complex flows and design for edge cases
- Expertise in design and prototyping tools (e.g. Figma, Protopie, Framer, etc.)
- Deep understanding of user experience design principles and methodologies, including user research, wireframing, prototyping, and usability testing
- Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams
- Proven experience designing zero-to-one products or new platforms, demonstrating your ability to thrive in ambiguous environments and define new product spaces
- Experience in e-commerce, marketplace platforms, or supply chain management is a plus
What the job involves
- We’re looking for a Product Designer to join our Trust & Risk team—someone who is passionate about creating thoughtful, scalable systems that protect buyers and sellers and strengthen trust across our marketplace. In this role, you’ll design tools, workflows, and user experiences that help detect policy violations, reduce fraud and abuse, enforce platform decisions with precision and fairness, and support users through education, actioning, and appeals
- You’ll partner closely with product designers, product managers, engineers, operations, data scientists, and policy experts to build solutions that balance safety, speed, and user trust. This could include designing appeals flows, account standing and compliance experiences, internal review and enforcement tools, and real-time interventions during live shows
- Design end-to-end experiences that protect marketplace integrity while minimizing friction for legitimate users
- Collaborate with cross-functional teams to translate complex policies, workflows, and risk signals into intuitive product experiences
- Create wireframes, prototypes, and polished visuals that bring clarity to ambiguous Trust & Risk problems
- Design experiences that make enforcement decisions feel clear, fair, human, and actionable
- Support internal teams who review reports, moderate content, investigate fraud, and resolve user issues through efficient, usable tooling
- Contribute to the broader design system while advocating for accessibility and inclusive user experiences
- Use data, research, and feedback to improve existing tools and identify new opportunities to reduce harm and build user trust
- You'll report to a Design leader and will have the option to either work from one of our office hubs (LA, SF, NYC, or Seattle) or remote (U.S. only)
Our take
Live shopping is changing the way people engage with eCommerce and Whatnot is one of the key platforms driving this shift. The company operates across the US, UK, and Europe, where millions of people connect each day to buy, sell, and build communities around shared interests.
Founded in 2019, Whatnot allows real-time auctions where buyers can watch sellers showcase products and share their expertise, creating a more interactive and personal shopper experience. Sellers include individual creators and small businesses who use live shows to reach audiences and grow their online presence.
As of 2025, the company reports over $6B in sales, with sellers earning significantly more on average than other major marketplaces. And with a range of investor support, Whatnot is committed to developing new ways to make online shopping more social and community-driven.
Steph
Company Specialist at Welcome to the Jungle
Meet the team
Jon Malkemus, VP Product Design
Insights
54% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Oct 2025
$225m
SERIES F
Jan 2025
$265m
SERIES E
Total funding: $974.2m
Company benefits
- Wellness: Health, dental, vision, and life insurance plans. We also cover some of the cost for your dependents as well.
- Compensation: Generous compensation, including a competitive base salary and equity. Whatnot offers monthly reimbursement for internet and phone costs, along with a one-time home office set-up allowance. Whatnot offers a pension plan and matches employee contributions of up to 4% of the employee’s base salary.
- Recharge: Whatnot gives you the freedom to take time off as you see fit. And, we take company-wide Winter and Summer breaks so we can recharge. Whatnot provides a monthly allowance for wellness expenses. We know that to take care of our customers, we have to take care of ourselves. Supplemental health and life insurance coverage comes standard at Whatnot. 16 weeks of paid parental leave, and an additional one-month gradual return-to-work period.* Plus an additional childcare allowance, and a lifetime allowance for family planning, including adoption and fertility expenses. *The leave allowances provided by Whatnot may be dictated / informed by your country’s legal requirements,
- Flexibility: As a remote co-located team, we’re inspired by innovation and anchored in our values. With hubs in the US, UK, Germany, Ireland, and Poland, we’re building the future of online marketplaces –together.
Company values
- Always listen to customers
- Move uncomfortably fast
- Prioritize impact ruthlessly
- Own everything and nothing
- Set crazy goals
- Provide extreme transparency
- Optimize for the upside
- Team over ego
- Figure it out
- Deeply understand why
- Have fun & be kind
Company HQ
Venice, Los Angeles, CA
Articles
Leadership
Grant LaFontaine
(Co-Founder & CEO)Former Product Marketing Manager at Google, Project Manager at Facebook. Also co-founded Kit.
Logan Head
(Co-Founder & CTO)Experience in Engineering, including at Maker's Row, Factr, and Flight Club. Former Senior Product Manager at GOAT.
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