Data Product Manager, Utility Warehouse
+ An annual discretionary bonus ranging from 15-40%.
Multiservice utilities provider
Posted today
Multiservice utilities provider
1001+ employees
Posted today
+ An annual discretionary bonus ranging from 15-40%.
1001+ employees
Company mission
Our mission at Utility Warehouse is to be the Last Switch our customers ever need to make for life's essential services.
Role
Who you are
- You get a real buzz out of taking knotty, backend data challenges—like aligning disparate schemas or scaling AI pipelines—and turning them into high-value data products that business teams love to use
- You aren't just a backlog manager; you’re a collaborative leader who can confidently translate deep technical architectures for executive stakeholders and align multiple squads around a single, cohesive data vision
- We're looking for a seasoned Product Manager with experience of working across complex, internal data products
- Solid data literacy: You are comfortable with SQL and understand the Modern Data Stack (like BigQuery, Dataform, and APIs). You can chat with engineers about data modelling and AI integrations without getting lost
- Full-stack product thinking: Proven experience managing complex, internal data products in a fast-growing business
- Data-driven leadership: You know how to use behavioural data, predictive modelling, and machine learning to build highly personalised customer journeys
- Commercial smarts: You understand commercial concepts like LTV, CAC, Opex, and Capex, and factor them into your product and investment decisions
- Smart decision-making: Experience evaluating third-party vendors (build vs. buy decisions) and integrating them into an existing tech ecosystem
- Stakeholder management: Experience working with a range of stakeholders including highly technical specialists through to senior executives in commercial functions. You'll be adept at building relationships, managing expectations firmly and delivering value
- Strategic customer focus: You understand the internal customer deeply and build deep connections across the business to identify and analyse new growth opportunities
- Not sure you meet all the requirements? Let us decide! Research shows that women and members of other underrepresented groups tend not to apply for jobs if they think they may not meet every qualification, when in fact they often do
What the job involves
- We're looking for a Data Product Manager who lives at the intersection of complex tech and commercial strategy
- You will tackle the complex data integration challenges of a multi-utility business, combining product strategy, technical business analysis, and agile delivery
- Your goal is to make sure our data products aren't just built, but are purpose-built to drive growth and efficiency
- Setting the vision: Define the one-year roadmap for the Data domain, look 3 to 6 months ahead to plan multi-squad projects, manage complex trade-offs, and set clear KPIs and OKRs
- Building our Data & AI foundation: Work on building our brand-new data warehouse as a robust data foundation, whilst owning the ongoing development of our AI infrastructure—including Chatbots and Agentic AI
- Enabling self-serve journeys: Help build self-serve data tools so colleagues across UW can get the insights they need at their fingertips
- Designing great features: Lead the design process for complex features and bridge the gap between multiple engineering teams to solve deep-seated user pain points
- Leading big deliveries: Manage the end-to-end delivery of large, multi-quarter initiatives, make high-stakes decisions (like feature deprecation or strategic pivots), and spot and manage any risks along the way
- Aligning stakeholders: Act as an Ambassador for the Data team. Keep a complex mix of internal and external partners on the same page, manage blockers proactively, and present clear, compelling strategic narratives to senior leadership
- Technical specs & integrations: Define complex, multi-system feature sets, design API integrations, and guide data modeling discussions with engineers to make sure our systems talk to each other seamlessly
- You’ll be joining a Data team that is on a serious roll—in fact, we are nearly doubling its size! We are doubling down on our data capability across the entire company
- As our new Data Product Manager, you will report to the Head of Data Science and you will be the key link between the Data squad and the wider business
- You’ll help our teams prioritise their work, understand their commercial impact, and represent the voice of Data in major technology and business decisions
Salary benchmarks
Our take
Budgeting for a household is no easy task, especially when you've got to keep track of various bills from different providers. That's why Utility Warehouse provides customers with all their home services – including energy, broadband, mobile and insurance – in one simple, monthly bill.
The company says that this all-in-one approach ‘makes budgeting so much easier’ for customers, which is backed up by a strong customer services record. Though it does not advertise heavily, its partners are given incentives to sign up new customers, which has contributed to its impressive growth thus far.
Boasting over 1 million customers across the services they sell, Utility Warehouse is one of the largest energy providers outside the 'Big 6'. Its unique approach, and established footing in the market, should ensure it continues to compete with other challengers as the utilities sector further evolves.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Employee endorsements
Opportunities to learn
"My manager is always looking to create more opportunities for me to have my voice heard and be stretched into areas I've not necessarily worked in..."
Company benefits
- An industry benchmarked salary. We’ll share it during your first conversation
- Annual discretionary performance based, annual bonus scheme
- Hybrid working, with 2 days in the office. (We’re definitely open to discussing flexible working arrangements)
- Holiday trading- buy & sell up to 5 days holiday each year
- Discount on our services and you get our coveted Cashback Card for free. You’ll also get access to 100s of rewards and discounts through Perkbox
- A matched contribution pension scheme and life assurance up to 4x your salary. You can also access free mortgage advice and a financial wellbeing tool
- Save as You Earn scheme
- Family-friendly policies, designed to help you and your family thrive
- Flexible benefit choices such as Private health insurance, a free Virtual GP, Gym discounts and wellbeing apps
- Electric Car salary sacrifice scheme through Tusker
- Belonging groups that help UW shape an even more inclusive future
- A commitment to helping you develop your career journey through learning, coaching and new experiences
Company values
- We’re people helping people: Because it keeps us real
- We’re open, empathetic, and foster belonging
- We get it done together: Because it helps us get things done
Company HQ
Farringdon, London, UK
Articles
Leadership
Stuart Burnett
(CEO)Stuart began his career as a corporate lawyer before working in several notable insurance firms. He joined UW in 2016 and has held several leadership roles, becoming CEO in 2021.
People progressing
Kerry
Joined as an Electricity Operations Analyst. Promoted 6 times and is now Head of Energy Operations.
Diversity, Equity & Inclusion at Utility Warehouse
Stuart Burnett (Co-CEO)
- We’re a unique bunch of people here at UW – and that’s just how we like it. We embrace different perspectives, experiences, and personalities, creating an inclusive environment where people feel they can belong
- We write job description requirements as minimally as possible to encourage candidates who may exclude themselves to apply, and the Recruitment team work with our hiring managers to minimise bias in the hiring process
- We have a number of active Employee-led Inclusion groups - Menopause Support Pride, Women in Leadership Carers Support
- We openly publish our D&I results internally and externally as well as our targets for improvement.
- We put on unconscious bias workshops and training for all team members
- We provide mental health support and other wellness initiatives to support all our team members
- We are a member of the Women in Utilities network and actively support opportunities for mentoring through the group
- We provide inclusive leadership learning to all people leaders at UW
- We have committed to the Race at Work Charter
- We have an active, zero-tolerance, Harassment and Bullying policy
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