Senior Technical Consultant, Staffbase
CA$101-125k
+ Long Term Incentive Plan
Employee communications platform
Be an early applicant
Employee communications platform
501-1000 employees
Be an early applicant
CA$101-125k
+ Long Term Incentive Plan
501-1000 employees
Company mission
To empower communicators worldwide.
Role
Who you are
- You have spent several years in development, consulting, professional services, or sales engineering, and you’re equally comfortable in a deep architecture session with a customer’s IT team and in an executive briefing
- Professional fluency in English and Spanish, both written and verbal, including the ability to run technical workshops and executive presentations in either language
- 5+ years of development, consulting, professional services, or sales engineering experience, including enterprise-scale SaaS deployments
- Strong technical grounding in integration, solution architecture, and security
- Solid web development knowledge (HTML/CSS) and proficiency in at least one language such as JavaScript, Java, PHP, or Node.js
- Comfort using the command line and application logs to diagnose integration issues
- Project management experience leading technical projects with fixed deadlines, from inception to completion
- Outstanding written and verbal communication, with the ability to go deep with technical resources or explain basics to a business user
- Strong presentation skills for business and technical audiences, including executives
- Experience working directly with Sales, Success, Consultants, and System Integrators
- Self-motivated team player ready to thrive in a fast-paced, high-growth environment
- Nice to have: comms background; experience mentoring other consultants or engineers
What the job involves
- Staffbase is looking for a Senior Technical Consultant to join our Consulting team and lead the technical side of enterprise customer rollouts
- This role is about making sure new and existing customers can securely and smoothly integrate Staffbase into their technology landscape and get full value from it. Your job is to see the world through the customer’s eyes and clear the technical path for them
- Lead the technical design and rollout plan for complex enterprise implementations, from discovery through launch
- Run technical discovery workshops with customer IT, security, and business stakeholders, and turn findings into a scalable, secure Staffbase architecture
- Advise on and oversee integrations with systems like Microsoft, SAP, Workday, Okta, and ADP, including multi-system and multi-region landscapes
- Guide customers on using Staffbase APIs and SDKs to fulfill their use cases
- Work with Technical Specialists to deliver customized client applications that meet customer Corporate Identity (CI) requirements
- Manage the technical project plan, resources, and dependencies, and clearly communicate status, risks, and effort
- Support the secure setup of customer environments based on governance and security requirements
- Troubleshoot and triage technical issues during implementation, using logs and the command line to find root causes
- Deliver workshops, documentation, and customer communications in English and Spanish as needed
- Remove technical roadblocks for organization-wide rollouts
- Work with Sales to scope, estimate, and write Statements of Work, and join pre-sales conversations on strategic deals
- Partner with Sales, CSMs, and System Integrators to make Staffbase part of the customer’s core architecture and to spot expansion opportunities
- Present technical and business value to audiences from developers and architects to executives
- Be the voice of the customer to Product and Engineering
- Mentor colleagues and help build our documentation, delivery best practices, and internal and partner enablement
Our take
With modern teams spread across offices, countries, and time zones, companies need reliable ways to keep everyone connected. Enter Staffbase, the first AI-native employee experience platform, that delivers an employee app, intranet, email, SMS, digital signagfee and Microsoft 365 integrations all in one place.
With more than 2,000 customers worldwide, including Adidas, Toyota, DHL, and Sephora, Staffbase is helping organisations build stronger, more aligned workplaces. Its tools make communication simpler, and collaboration easier, by giving people the information they need quickly. One notable innovation by the company was "Employee AI", which is built on trusted data and designed to make AI genuinely useful for every employee.
With such strong momentum, industry recognition, and a partnership with Microsoft's Azure OpenAI Service, Staffbase is very much ready for the future. It continues to roll out new features: like a mobile-first AI assistant that helps employees complete tasks, smarter content governance, and prompt-based tools to help teams create high-quality content faster.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
9% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Mar 2022
$119.2m
SERIES E
Mar 2021
$145m
SERIES D
Total funding: $317.3m
Company HQ
Altchemnitz, Chemnitz, Germany
Leadership
Martin Böhringer
(CEO & Co-Founder)Previously co-founded productivity app builder startup Hojoki, serving as CEO before co-founding Staffbase in 2014.
Lutz Gerlach
(COO & Co-Founder)Before Staffbase, co-founded and served as COO of Hojoki.
Frank Wolf
(President & Co-Founder)Previously worked in Social Technologies and Collaboration for T-Systems Multimedia Solutions (T-Mobile), following seven years as a Manager for Accenture.
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