Staff Software Engineer, Harvey

• 10+ years of software, infrastructure, site reliability, or production engineering experience
• Deep experience building and operating large-scale cloud infrastructure on AWS, Azure, or Google Cloud Platform
• Strong hands-on experience operating Kubernetes in production, including cluster lifecycle management, networking, and reliability
• Experience building and operating distributed systems with strong reliability, scalability, and performance characteristics
• Experience with infrastructure automation and Infrastructure-as-Code using tools such as Terraform or Pulumi
• Strong understanding of compute infrastructure, networking, capacity planning, fleet management, and production operations
• Experience designing and operating observability systems, including monitoring, logging, alerting, and incident response
• Strong understanding of infrastructure security, including IAM, network security, secrets management, and compliance best practices
• A track record of driving complex, cross-functional technical initiatives and influencing engineering decisions without relying on formal authority
• Excellent communication skills and the ability to explain technical concepts clearly to engineering partners and other stakeholders
• A systems-thinking mindset and a passion for building simple, reliable, and scalable infrastructure platforms

Desirable

• Harvey is building the AI platform trusted by the world’s leading law firms and enterprises
• Our infrastructure is the foundation that powers every customer interaction, every model inference, and every production workload
• We’re looking for a Production Engineer to help build and operate Harvey’s core compute and networking infrastructure, Kubernetes platform, workflow orchestration platform, and production infrastructure foundations
• You’ll work on the systems that enable engineering teams to move quickly and operate reliable services at scale
• In this role, you’ll improve the reliability, scalability, security, and efficiency of Harvey’s infrastructure platform
• You’ll solve complex production challenges across compute fleet management, capacity planning, infrastructure automation, and production operations
• You’ll partner closely with Product Engineering, Security, AI Infrastructure, and Platform teams to ensure our infrastructure scales with Harvey’s rapid growth
• At Harvey, we value Decisiveness, Simplicity, and the belief that Job’s Not Finished
• We move quickly, prioritize clarity, and continuously raise the bar for engineering excellence
• Design, build, and operate the production infrastructure that powers Harvey’s products and AI workloads
• Drive technical direction across compute infrastructure, networking, Kubernetes, workflow orchestration, and production operations
• Lead complex, cross-functional technical initiatives that improve reliability, scalability, security, operational efficiency, and infrastructure cost
• Partner with Product Engineering, Security, AI Infrastructure, and Platform teams to translate product and business requirements into resilient infrastructure solutions
• Establish reusable patterns, tooling, and paved paths that help engineering teams ship and operate production services safely
• Raise the engineering bar through thoughtful design reviews, clear technical documentation, operational rigor, and mentorship
• Build and operate Harvey’s global compute and network infrastructure, ensuring high availability, scalability, reliability, and performance
• Improve compute utilization, performance, and service availability while supporting rapidly growing AI workloads
• Develop capacity models, demand forecasts, and fleet lifecycle automation to help infrastructure scale efficiently with business growth
• Operate and continuously improve Harvey’s Kubernetes platform, including cluster provisioning, upgrades, networking, monitoring, reliability, performance, and operational automation
• Drive infrastructure cost efficiency through capacity management, resource rightsizing, workload optimization, and utilization monitoring
• Build secure infrastructure foundations, including identity and access management, network isolation, secrets management, auditing, and compliance controls
• Develop scalable Infrastructure-as-Code and automation frameworks using technologies such as Terraform and Pulumi
• Improve observability, monitoring, alerting, incident response, and operational readiness across the infrastructure platform
• Participate in the on-call rotation, lead incident response when needed, and turn production learnings into durable engineering improvements