Engineering Excellence Intern, ServiceNow
Base pay of $40.87 - $47.82 per hour, plus equity (when applicable) + ESPP + variable/incentive compensation
Office located in Santa Clara, CA
Cloud-based digital workflows for enterprises
Posted today
Cloud-based digital workflows for enterprises
1001+ employees
Posted today
Base pay of $40.87 - $47.82 per hour, plus equity (when applicable) + ESPP + variable/incentive compensation
Office located in Santa Clara, CA
1001+ employees
Company mission
To transform IT to revolutionise the enterprise.
Role
Who you are
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
- Currently enrolled in an accredited university as a full time student, pursuing a Bachelors or Masters degree in Business Administration, Information Management, Data & Business Analytics or related discipline with an expected graduation date no earlier than December 2025
- Highly organized and detail-oriented with strong analytical skills
- Strong communication and collaboration abilities
- Interest in engineering operations, strategy, and continuous improvement
- Eager to learn and contribute in a dynamic, fast-paced environment
- Highly analytical mindset
- Sharp problem-solving, analytical and innovation skills
- Proficient in Microsoft Office – Especially PowerPoint and Excel
- High levels of creativity and quick problem-solving capabilities
- Ability to and willingness to work cross functionally with other internal teams
What the job involves
- At ServiceNow, we’re looking for students who want to learn, grow, and take a giant step early in their careers, all while making a giant impact
- We offer 12-week summer internship opportunities across various business functions
- Interns will participate in executive speaker series, career development workshops, philanthropic efforts, and team-building activities
- Additionally, interns will have access to online learnings and a dedicated summer coach to further grow their careers with us
- Assist in maintaining dashboards and reports to track engineering OKRs and performance metrics, such as development velocity, quality, and process adherence
- Support data analysis efforts to identify trends and insights that inform decision-making
- Product manage Engineering Metrics Dashboard, including defining requirements and working with engineers to develop
- Help prepare presentations and reports to communicate findings to stakeholders
- Contribute to projects focused on improving engineering experience and tools (e.g., innovation programs, AI adoption and enablement initiatives, Product Adoption)
- Conduct research and gather data to support strategic decision-making
- Help organize and coordinate developer connects, including agenda creation and content curation
- Assist in drafting and curating engineering updates and newsletters
- Support initiatives focused on engineering talent development
- Assist in organizing resources and programs for learning and career growth
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
Company values
- Win as a team
- Innovate and execute
- Stay hungry and humble
- Deliver customer success
Company HQ
Santa Clara, CA
Articles
Leadership
Fred Luddy
(Chairman Of The Board)Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.
Salary benchmarks
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Diversity, Equity & Inclusion at ServiceNow
- Enabling and empowering our people: We use rich learning programmes to equip employees with inclusive mindsets and skills, and we build equitable processes across our entire talent ecosystem
- Engaging our communities and allies: We make space to listen, share openly and engage in respectful dialogue. We extend into our communities through civic engagement, digital literacy and non‑profit support
- Building diverse talent and hiring inclusively: We grow stronger together by developing and advancing individual talent and by improving representation at all levels.
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