Senior Product Manager, Housecall Pro
Growth
$144-179k
+ Equity
Home services business management software
Be an early applicant
Home services business management software
1001+ employees
Be an early applicant
$144-179k
+ Equity
1001+ employees
Company mission
To help home service professionals succeed.
Role
Who you are
- You have the experience in making tough and high-impact decisions that influence the direction of the business
- You are obsessed with making the world a better place through customer experiences
- You have the instincts and life experiences that will push our already incredible product team to the next level
- You wake up every day fixated about your business and your product. In short – you are a world-class innovator that knows how to deliver
- 6+ years of experience in product management
- Bachelor's degree in a related field or equivalent work experience
- Proven track record of leading high-impact product initiatives from concept to launch, particularly prior growth or PLG experience; experience building AI/agentic PLG experiences a plus
- Experience with growth stack tools (i.e. Amplitude, Segment, Braze, LaunchDarkly) and experimentation
- Expertise in agile development, product strategy, product lifecycle management, and user experience best practices
- Demonstrated ability to align teams around a strategic vision and execute effectively
- Proven experience driving team efficiency or output quality through the strategic use of AI tools and automation
- Excellent communication and collaboration skills, with the ability to work effectively across teams
- Strong analytical skills, with the ability to make data-driven decisions
- Experience in a Software as a Service or technology-focused company preferred
- Proven ability to manage multiple priorities and deliver results in a fast-paced environment
- A multi-dimensional background with a breadth of cross-functional interests or depth of specialized mastery
- Personal resilience to learn from scratch, and successfully thrive in ambiguity
What the job involves
- As a Senior Product Manager II, you are responsible for driving net new customer acquisition, onboarding and adoption of HCP Products, and customer retention through growth product work
- You work daily with our engineering and design teams and other stakeholders to identify the right problems to solve, execute quickly against hypotheses, and measure and iterate on our work until we achieve our goals
- Our agile product team is a tight-knit group of inspiring individuals that deliver excellently crafted software experiences and rapidly ship new products. You help guide us along the right path, balancing business and customer toward world-class results
- We deeply know our customers, our industry, and our business. By joining our team, you sign up to grow personally and professionally, and help others do the same. Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success
- Define product vision and strategy, identifying opportunities that align with company objectives and customer needs
- Conduct market research, analyze competitive trends, and gather customer feedback to inform product direction
- Develop, prioritize, and test product hypotheses and initiatives based on customer impact, business opportunity, and feasibility
- Collaborate with cross-functional teams (i.e. Engineering, Design, Product Marketing, Strategy, Operations) to develop and validate impactful solutions
- Partner with go-to-market teams to refine product positioning, pricing, and risk management strategies
- Lead sprint planning, backlog prioritization, and product roadmap development
- Drive the execution of product development, working closely with Engineering to deliver high-quality features
- Oversee product launches and coordinate with Marketing, Sales, and Customer Support for seamless execution
- Monitor product performance, adoption, and customer feedback post-launch to iterate quickly based on data-driven insights
Our take
Housecall Pro is a leading software platform built for home service professionals, including hVAC, plumbing, and electrical contractors. It operates in a market where managing jobs, schedules, customer communications, and billing can be complex and time-consuming. So, by providing tools to simplify these tasks, Housecall Pro helps service businesses run their operations more smoothly.
Trusted by over 200,000 professionals, Housecall Pro offers a suite of tools for scheduling, dispatching, invoicing, and customer communication, all powered by AI-driven automations. And its platform is designed to make day-to-day operations easier so pros can save on time and focus on delivering quality work.
The company recently launched initiatives that further cement its role as an innovator in the industry too. Its partnership with Bluon brings AI-powered HBAC support and an extensive technical database directly into the workflow, helping technicians complete jobs faster and with more accuracy. Meanwhile, the Electrical Toolkit app provides electricians with professional-grade calculators and tools for precise, NEC-compliance work. With these advancements, Housecall Pro isn't just supporting current operations, it's shaping the future of homer service software.
Freddie
Company Specialist at Welcome to the Jungle
Insights
24% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jun 2022
$65m
SERIES D
Sep 2018
$30m
SERIES C
Total funding: $115m
Company benefits
- Healthcare coverage: Housecall Pro offers DAY 1 medical, dental, and vision insurance for you and your dependents. Our plans offer comprehensive national coverage with extensive provider networks. The company pays for at least 80% of the cost of premiums.
- Competitive pay and equity opportunities: Housecall Pro offers market competitive compensation that includes variable pay opportunities, and we continuously evaluate market benchmarks. Our quarterly internal talent reviews provide the opportunity for performance success discussions and feedback. Certain roles are also eligible for equity this fast-growing technology company.
- Time off: We work hard and want everyone to find balance in their life. Housecall Pro has a flexible, self-managed Paid Time Off (PTO) program. We also offer 6 paid holidays each year when everyone unplugs and recharges.
- Remote work: Housecall Pro is remote-first and our processes support remote teams working together and asynchronously. We also have offices in San Diego and Denver, that allow for teams to come together and give local employees the option of a hybrid schedule.
- Family: Housecall Pro supports employees with growing families by providing paid parental leave. And we love to share pictures of our newest family members in a Housecall Pro baby onesie!
- Learning and development: Housecall Pro knows that your growth is essential to our success. From the first day, we start training you about our business, our customers, how to succeed in your job and how to gain the skills you need to take your next steps.
- Career acceleration: We like to help our people as much as we do our Pros. Housecall Pro helps you accelerate your career with dedicated Career Success Conversations, frequent two-way feedback, and milestone learning programs like our Manager 101 series.
- Wellness: Housecall Pro provides immediate access to a robust Employee Assistance Plan (EAP) for all employees. We also invite everyone to join us for two or three monthly virtual wellness sessions led by experts on a variety of topics.
- Mental health: Housecall Pro’s monthly wellness programming, presented by experts, often spotlights mental health topics. Employees can join live webinars or watch recordings later. We also have an extensive Employee Assistance Plan with multiple resources including direct access to mental health providers.
- Office setup: Housecall Pro provides each new employee with a home office setup that includes a computer and accessories. We also offer ongoing internet and phone reimbursement to help offset expenses.
- Income protection: Housecall Pro wants you to have peace of mind if the unexpected happens. We pay for disability and life insurance. We also offer voluntary accident and hospital plans to help at times when you might need something additional.
- Financial wellness: Housecall Pro offers several ways to save on taxes and plan for your future. Our Health Spending Accounts (HSA) and Flexible Spending Accounts (FSA) help you put aside money tax-free for qualified medical and daycare expenses. Our 401k plan provides powerful tax-free retirement savings along with access to financial planning tools.
Company HQ
River North Art District, Denver, CO
Leadership
Michael Beaudoin
(CEO)Michael joined Housecall Pro in 2015 as a Board Member, becoming CEO in 2020. They are also an Investor, Board Member, and Mentor at various early stage startups. Previously, they co-founded Waldo Photos and Founded HomeAdvisor where they served as the Co-CEO and Co-Chairman.
Adam Perry-Pelletier
(Co-Founder & Chief Engineering Officer)Prior to co-founding Housecall Pro, Adam spent over 5 years at Qualcomm as a Senior Staff Engineer/Manager and as the Director of Engineering.
Roland Ligtenberg
(Co-Founder & SVP of Growth & Innovation)Former Qualcomm Product & Business Development Manager, former Managing Partner at tech consultancy Light Mountain Partners. Was the Founder of the San Diego Electronic Music Initiative.
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