People Operations Associate, Gemini

• We’re looking for someone who is proactive, thoughtful, extremely organized and a self-starter for this critical role on our team.
• Our team moves quickly and needs someone that is comfortable with a fast paced environment needing little guidance once priorities are given
• 3+ years of experience in Human Resources, People Operations, and/or Talent Acquisition in a fast-paced, global organization
• 2+ years of experience with Workday, or other HRIS systems
• Experience using Jira, or equivalent ticketing system
• Proficiency with Google Suite (Gmail, Google Calendar, Drive, Sheets, Docs)
• A strong sense of urgency and pride in your work
• Highly responsive to teammates and employees, with clear, concise communication
• Demonstrated judgment and ability to deal with confidential and sensitive matters effectively
• Ability to identify and provide recommendations for improvements; strong desire to enhance efficiency and automate whenever possible
• Strong administrative skills, including: organization, ability to proactively follow up on ongoing projects, meet and exceed deadlines, and strict attention to detail
• Excellent written and verbal communication skills; comfortable fielding difficult questions
• Ability to follow documented processes, multitask, prioritize, and remain flexible in a fast-paced, high growth environment
• Demonstrated ability as a good problem solver, understands how to effectively troubleshoot and considers the wider strategic business needs
• Passionate about good employees experience and strong ownership of employee issues
• Ability to work autonomously, asking questions to gain clarity, removing roadblocks to make progress, being resourceful in finding/learning information, and identifying different options of solutions
• A strong interest in cryptocurrency and Gemini's mission

Desirable

• We are searching for an Associate, People Solutions to provide support to many aspects of human resources including onboarding, orientation, offboarding, data collection and maintenance, and systems management.
• You will play a critical role in assisting with People Ops projects, processes, and initiatives so that we can best develop and retain our population of talented individuals.
• You will be expected to handle highly sensitive and confidential information, thus it is essential that you possess a strong degree of discretion.
• Support the execution of People Solutions programs and operations including, but not limited to: onboarding, total rewards, recruiting operations, performance management, offboarding
• Partner closely with HR Business Partners and other People Team stakeholders to support employee lifecycle programs and tasks
• Take ownership of operational workflows in HR systems such as Workday
• Be the first HR point of contact for employees by owning Jira tickets and the People Solutions inbox, responding within SLAs and escalating issues when appropriate
• Ensure data integrity by organizing and maintaining employee records
• Collaborate with cross functional stakeholders such as IT, Recruiting and Security to ensure a seamless and successful onboarding and off-boarding process for employees
• Participate in people projects as determined by the needs of the organization with ability to lead and manage projects within scope and timeline
• Proactively identify improvements to processes, adding automation wherever possible
• Build out and maintain Standard Operating Procedure, document processes and workflows (e.g. employee terminations, internal transfers) via Confluence and gDrive