People Consultant, Stripe

• 4–8 years of HR experience, including at least 3 years in a client-facing HR role (e.g., HR Generalist, HR Business Partner, and Employee Relations partner), or equivalent experience in a business-facing role
• Direct Manager Support: Demonstrated experience independently advising and coaching managers at varying levels on performance management, employee relations, and team culture
• Legal Knowledge: Working knowledge of employment legislation and practices in the United States, including experience working with legal counsel on complex employee matters
• Analytical Skills: Strong ability to diagnose problems using data and develop viable solutions
• Continuous Improvement: Actively seek ways to improve processes and demonstrate initiative to gain support for and implement changes that deliver positive impact
• Communication: Excellent written and verbal communication skills in English, including the ability to communicate clearly and credibly with managers at all levels
• You're encouraged to apply even if your experience doesn't precisely match the job description

Desirable

• Stripe is looking for a People Consultant to join our global team. This Chicago-based role will support Stripe managers and their teams, primarily in the United States and Canada. People Consultants at Stripe enable and support managers to build and lead successful teams
• They have deep HR expertise and they leverage policies, experience, insights, and cross-functional partnerships—primarily with other People teams—to guide and coach managers, contribute to a culture of high performance, incrementally improve organizational health, and enable compliant, fair, and positive experiences for Stripes
• As a People Consultant, you'll help make Stripe a great place to work and grow. You'll partner with, coach, enable, and advise Stripe's people managers on all things people-related, including performance management and coaching, career development, employee relations, leveling, manager effectiveness, navigating change, and more. This is a dynamic role that collaborates with Stripes across all levels, functions, and geographies and is a great opportunity to have an outsized impact on the culture of a fast-moving, scaling, global tech company
• This is a dynamic role that collaborates with Stripes across all levels, functions, and geographies and is a great opportunity to have an outsized impact on the culture of a fast-moving, scaling, global tech company
• Manager Coaching: Provide targeted coaching and consulting to managers at various levels to support their growth and effectiveness across a wide range of people-related topics, including performance management, career development, conflict resolution, and navigating organizational change
• HR Policy Expertise: Act as a subject matter expert on a range of HR policies and processes to support managers and employees
• Legal and Compliance: Work with legal counsel and external consultants to address complex issues and ensure compliance with labor regulations
• People Programs: Support key talent management initiatives such as annual cyclical programs, performance management, workforce reviews, and employee listening to ensure smooth and timely execution
• Reorganization Support: Guide and advise on change management and communications for team restructuring efforts
• Data and Insights: Analyze people and process data and trends to identify gaps in processes, policies, employee experience, or team dynamics
• User Focus: Ensure excellent employee experiences through key life-cycle stages, including onboarding and departure processes
• Lead with Empathy: Foster a culture of humility, optimism, belonging, and inclusivity