Operations Intern, Voi Technology

• Passion for new mobility solutions – You’re eager to learn and excited to tackle operational challenges
• Education: You have a Bachelor’s or Master’s in Business, Economics, Engineering, or a similar field
• Experience: At least 1 year of relevant experience and proficiency in G-Suite and MS Office tools
• Analytical mindset: You’re comfortable working with larger datasets and analyzing data to make informed decisions
• Fluency in English – Strong communication skills are essential

Desirable

• We’re looking for an enthusiastic Operations Intern to support our dynamic Operations team at Voi
• You’ll have the opportunity to take ownership of exciting projects, collaborate with passionate professionals, and contribute directly to the success of our mission to redefine urban transportation
• As an integral part of our team, you’ll gain hands-on experience in solving operational challenges while driving tangible results for Voi’s rider experience
• You’ll work closely with Operations Managers and Associates to improve the quality of service and expand Voi’s presence across the city
• Take ownership of projects aimed at improving service delivery and help us hit key daily targets
• Improve parking site coverage by identifying and validating parking locations both virtually and on-site within Voi’s operational zones
• Support City Success Managers in managing complex approval processes for validated parking sites
• Contribute to area expansion efforts, collaborating with local council authorities to expand Voi’s operational zones
• Handle and respond to data requests from Transport for London (TfL) and borough information requests
• Conduct rider interviews to gather valuable insights into user experience and identify areas for improvement
• Who You’ll Work With:
• Operations Associates and Managers – Collaborate with a motivated team to deliver results
• City Success Managers – Work closely to manage key tasks and expand operational zones
• Fleet Managers and Team Leads – Support the operational side of our fleet to ensure everything runs smoothly