Senior Production Engineer, Otter.ai
$185-230k
Office located in Mountain View, CA
AI notetaker, transcription & insights
Open for applications
AI notetaker, transcription & insights
201-500 employees
Open for applications
$185-230k
Office located in Mountain View, CA
201-500 employees
Company mission
To create smarter tools that free people up to do their best work.
Role
Who you are
- Bachelor's in Computer Science or Electrical Engineering (MS preferred)
- 5+ years experience in SRE/Production Engineering, and IT Systems / Enterprise IT / Systems Engineering / DevOps-internal tooling, supporting internal customers
- Expert level experience architecting, developing, and troubleshooting large scale systems
- Advanced level proficiency with one or more programming languages (i.e. Python, Golang)
- Extensive experience with CI/CD pipelines and infrastructure as code (i.e. Terraform, Ansible)
- You have a strong familiarity with AWS services (i.e. ECS, S3, ALB, VPC)
- You have knowledge in containers and orchestration using Kubernetes
- Experience building production quality cloud infrastructure that enables reliable and rapid deployment of large-scale systems with effective monitoring and resilient operations
- You thrive working in a fast paced, startup environment
- You have a proven track record taking on projects from inception to launch
- Solid troubleshooting fundamentals across macOS/Windows/Linux, networking basics, and security hygiene
- Able to work through ambiguous problems and coordinate with IT, Security, and Engineering stakeholders
- Identity and access workflows (Okta/Entra, Google Workspace/M365), provisioning automation
What the job involves
- We are seeking a talented Engineer with extensive system knowledge who wants to be part of a team to build and operate large-scale systems that enables reliable and rapid deployment with effective monitoring and resilient operations
- Automation! Capability! Performance! Scale!
- Have a strong influence in defining our engineering best practices and deployment process
- Help automate the continuous integration and testing processes to enable and scale
- Manage and maintain infrastructure
- Own, design and implement monitoring systems such as Prometheus and Grafana
- Optimize Linux systems for performance, reliability, and security
- Own configuration management process(es) and build product features as appropriate
- Investigate and dig into data to find the root of a problem and strategize with our engineers on solutions
- Participate in on-call rotation
Our take
Otter specifically thought of business professionals who are running from one meeting to the next, while juggling multiple projects with various teams. The company's technology integrates with platforms like Zoom, providing a way to record meetings and convert speech to text in real-time. It then streamlines communications for smarter, more collaborative, and more productive meetings—the first use of conversational AI to turn meetings into an actionable workflow.
This allows people to benefit from captioning, as well as teams to have a written record of the conversation, which can be edited and shared. Its AI can also highlight and comment on important sections of a meeting transcript, and automatically tag action items. In addition to businesses, students and universities – including UCLA, Tulane, and Western Kentucky – use the tool to increase accessibility.
The platform is used in more than 230 countries and has transcribed over 100 million meetings. Otter is far from alone in the audio transcription market, estimated to be worth nearly $41.89 billion by 2030, with Google’s free transcription tool posing a potential threat, as well as competitors such as Rev.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
27% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Feb 2021
$10m
CONVERTIBLE
Feb 2021
$40m
SERIES B
Total funding: $73m
Company benefits
- Compensation: With highly competitive salaries and equity option packages, everyone's an owner here.
- Hybrid Working: You can mix and match working from our Mountain View or San Francisco office, plus a couple days from home.
- Social Gatherings: Quarterly gatherings in the Bay Area for some team real fun and authentic connection.
- Health and Wellness: Comprehensive medical, dental, vision, life insurance, disability, and wellness benefits that start the first day you do.
- PTO: Start with a minimum of 15 days of paid time off, plus up to 18 weeks for maternity leave and 8 weeks for paternity leave.
- 401(k): Plans to help meet your retirement goals because we care about your future.
Company HQ
Old Mountain View, Mountain View, CA
Leadership
Sam Liang
(Co-Founder & CEO)Earned a PhD from Stanford and then joined Cisco as a Senior Software Engineer. Worked as a Tech Lead at Google and is a member of the Forbes Technology Council.
Yun Fu
(Co-Founder & CTO)Has a PhD in Computer Science from Duke. Worked as Yahoo's Principal Software Engineer and was Head of Infrastructure at Particle Media.
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