Engineering Manager, Hinge Health
Billing
$200-300k
+ equity
3+ days a week in office (Market Street, San Francisco )
Digital clinic for joint and muscle pain
Be an early applicant
Digital clinic for joint and muscle pain
1001+ employees
Be an early applicant
$200-300k
+ equity
3+ days a week in office (Market Street, San Francisco )
1001+ employees
Company mission
To improve the lives of people suffering from chronic conditions, starting with musculoskeletal conditions like back and joint pain.
Role
Who you are
- The ideal candidate will have a strong technical background, experience managing engineering teams, and familiarity with billing systems and processes. They should possess a deep understanding of data models, SQL, and data pipelines (e.g., Databricks) to ensure the accuracy and scalability of billing operations
- This role will also require a strategic thinker who can identify opportunities to leverage AI to enhance billing systems and processes, ensuring they are robust and future-ready
- 10+ years of experience in the technology industry, with a focus on SaaS products and large-scale, complex systems
- 3+ years of experience managing a team of 5+ engineers
- 4+ years of programming experience in a programming language such as Python, Node.js, TypeScript, AWS, and modern frameworks like ReactJS
- 4+ years of experience in Relational Database Systems. Proficiency in PostgresSQL, understanding data models, and experience with data pipelines is a plus
Desirable
- Bachelor’s degree in Computer Science, Engineering, or related technical field
- Strong written and verbal communication skills, with the ability to collaborate across technical and non-technical teams
- Hands-on experience with billing products, scaling contractual variations, and supporting financial systems in a SaaS or healthcare environment
- Knowledge of healthcare billing practices and compliance requirements (e.g., HIPAA, HITRUST)
- Proven track record of leading technical projects and process improvements in complex organizational environments
- Effective conflict resolution and resource management skills to navigate challenging tradeoffs
- Ability to creatively leverage AI to solve complex problems and enhance billing operations
What the job involves
- We are seeking a mission-driven Engineering Manager to lead the engineering efforts behind our billing platform and operations. This individual will support a team of engineers (6-10 members) focused on building and maintaining critical billing products and tools
- The role will require close collaboration with product, commercial, finance, and operations teams to develop solutions that enable seamless revenue recognition, billing cycles, and client configurations
- Build and Lead Billing Solutions: Lead the engineering team to design, build, and maintain billing products and platforms, including integrations with CRM tools (e.g., Salesforce) and financial systems (e.g., NetSuite)
- Enable Business Decisions Through Billing Systems: Collaborate with cross-functional teams to deeply understand different billing activities and workflows that influence business decisions to bill customers accurately and efficiently
- Leverage Data Expertise: Utilize strong skills in understanding data models, SQL, and data pipelines (e.g., Databricks) to develop solutions for managing revenue cycles, billing claims, invoicing, and visibility into billing logic
- Innovate with AI: Creatively identify and implement AI-driven solutions to make the billing system more robust, improve accuracy, and streamline operational workflows
- Drive Scalable Systems: Develop tools to support scalable contractual variations, enabling new lines of business and revenue models
- Ensure Compliance and Governance: Develop and execute a technical roadmap to address data governance, security, and compliance in healthcare (e.g., HIPAA, HITRUST)
- Foster Team Excellence: Ensure high team performance through coaching, mentorship, and fostering a collaborative and inclusive culture
- Own the Delivery Pipeline: Oversee team planning processes, including backlog grooming, sprint prioritization, and retrospectives, ensuring consistent delivery of high-quality solutions
- Enhance Processes and Systems: Advocate for best practices in software development, billing workflows, and operational processes to meet organizational goals
- Scale the Team: Support hiring and resource planning with a focus on diversity, technical excellence, and alignment with organizational objectives
- Agile Development: Demonstrated success in roadmap planning, sprint execution, and team performance management
Our take
Musculoskeletal (MSK) conditions are prime concerns for individuals and employers. In fact, 1 in 2 Americans experience some form of back and joint pain. Hinge Health has created a platform that brings treatment providers and patients together in order to prevent, treat and rehabilitate a variety of MSK conditions.
MSK spending has nearly doubled from $10 billion to almost $20 billion over the last 10 years. Analysis by Hinge Health indicates that MSK is an employer's highest medical claim expense. Despite this, patient results have not improved, which has led to a reported 70% of employers looking to adopt a digital MSK solution.
This wealth of opportunity has led to Hinge Health providing digital MSK clinics for employees at 1000+ companies, including Salesforce, US Foods and Boeing. With a valuation of over $6 billion, the company stands as one of the most valuable startups in digital health, and will be pursuing profitability as it prepares for a possible IPO.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Oct 2021
$400m
SERIES E
Jan 2021
$300m
SERIES D
Total funding: $825.8m
Company benefits
- Comprehensive medical, dental, and vision coverage
- We offer help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn't available where you live
- Manage your own learning and development budget
- Mental health and lifestyle stipends to cover your favorite wellness services, workout classes, gym subscriptions, and work-from-home equipment
- Flexible vacation and paid time off
Company values
- Put members first - Hinge Health focuses first on creating a magical experience for its members, then on the enterprise customer, and finally on what makes business sense. The order matters
- Create trust - Hinge Health checks its ego at the door and collaborates to help its entire team be successful. It's honest and transparent, and it honors commitments
- Learn it all - Hinge Health isn't a know-it-all. It prioritizes truth over being right, welcomes contrary opinions, and continues to challenge itself to get better every day
- Communicate effectively - Hinge Health communicates in ways that convey both clarity of thought and rigour while being concise — be that via prose or visual aids
- Innovate and take risks - Hinge Health takes smart bets and de-risks unknowns quickly and efficiently. It knows that it has to lose some bets to make big leaps towards the future it envisions. It thinks big and is willing to challenge the status quo
- Think long-term - Hinge Health understands that great big trees start from small seeds nurtured over many years. It doesn't sacrifice long-term value for short-term results
- Make results happen - Hinge Health measures outcomes by results and impact, not actions or good intentions. It says no to a lot of important opportunities to put maximum resources behind the few initiatives that will really move the needle
- Lead at all levels - Hinge Health excels at high-level strategy and values the intuition that comes from spending time with the details. It effectively allocates its time between the two and can tell when something needs closer attention, especially when metrics and anecdotes don't align
- Act like owners - Hinge Health shows good judgment in allocating resources in a way that's best for the company, not just its own teams. It has high standards because its name is on the door
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
Gabriel Mecklenburg
(Executive Chairman)Studied at Cambridge and Imperial College London. They were the COO of Oxbridge Biotech Roundtable, and co-founded Marblar in 2012.
Daniel Perez
(CEO)Studied Biochemistry at Oxford before co-founding Marblar. Was founder and CEO of Oxbridge Biotech Roundtable.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 25 more jobs at Hinge Health