Director of Business Operations, Nirvana
Claims
$230-285k
+ Equity
3+ days a week in office
Commercial insurance & risk management
Job no longer available
Commercial insurance & risk management
101-200 employees
Job no longer available
$230-285k
+ Equity
3+ days a week in office
101-200 employees
Company mission
To modernize commercial insurance and enable a safer world.
Role
Who you are
- Accordingly, we’re looking for a proactive candidate who thrives in a high-growth environment, takes ownership over initiatives and drives implementation with limited oversight
- Candidates should have excelled in a start-up environment or demonstrated top quartile performance in a management consulting, investment banking, or private equity role
- 10+ years of relevant work experience in high-growth startups, management consulting, investment banking or private equity
- Demonstrated critical thinking and project management experience combined with impeccable business judgment
- Experience implementing strategic and operational initiatives
- Experience developing intricate financial models and using presentations to facilitate communication with senior stakeholders
- Excellent communication skills to formulate and articulate contractual, technical, financial, and value points with partners and internal teams
- Successfully able to work in high-growth & dynamic start-up environments
- Prior people management or GM experience is a plus
- Experience building 0-1 products or services is a plus
- MBA and/or Founder experience is a plus
- Ability to work out of our SF office 3+ days/week
What the job involves
- In this role, you'll lead a wide range of tactical + strategic projects critical to building and scaling Nirvana's claims department from the ground up.
- Examples include designing claims workflows and automation in partnership with Product, implementing cutting-edge claims technology, establishing key performance metrics (settlement speed, customer satisfaction, loss ratios), building and training the claims team in partnership with our Director of Claims, developing vendor partnerships for adjusters and repair networks, and creating processes that deliver exceptional customer experiences while managing costs
- Drive intricate and time-critical projects, from strategy to real-world impact
- Synthesize data to identify KPIs and trends that translate into actionable insights
- Implement advanced analytics / modeling (i.e. bottoms-up operating models, pricing)
- Drive market research and assessments
- Help diligence, negotiate, and implement transactions (i.e. vendors, partners, M&A)
- Effectively collaborate and communicate results and insights with cross-functional teams
Our take
Nirvana's insurance and risk management offerings are built to transform the commercial insurance industry, which is worth over $850 billion. It delivers predictive models that use real-time data and automation to generate instant quotes.
Targeting commercial fleets, the platform is powered by sensors that are already onboard most heavy trucks. This means that Nirvana's offering is accessible without vast onboarding fees, giving clients of all sizes the opportunity to protect themselves and improve customer safety.
While its initial focus is fleet insurance, Nirvana's offering is uniquely built to be highly scalable should the company expand into new verticals. It has invested substantially in product optimization to further its ability to accurately assess risk, and is an attractive option for companies who want to streamline what has been a traditionally slow process.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 4 rounds)
Mar 2025
$80m
SERIES C
Oct 2023
$57m
SERIES B
Total funding: $162m
Company benefits
- Comprehensive insurance
- HSA and FSA
- Paid parental leave
- Compassion leave
- 401(k) with employer match
- Flexible time off
- Paid holidays
- Continuous development opportunities
- WFH stipend
- Monthly wellness reimbursement
- Stock options
- Regular team events
- Region-specific perks
Company HQ
Chinatown, San Francisco, CA
Leadership
Rushil Goel
(Co-Founder & CEO)Previously worked as VP of Product and Fleet GM at Samsara. Was also Senior Director/GM at Ola, and Co-Founder and CTO of AirCare Labs.
Abhay Mitra
(Co-Founder & CTO)Held a variety of senior level positions at Rubrik, including Data Platform Lead and Senior Software Engineer. Former Data Scientist at Bidgely and Co-Founder of Atomicles Technologies.
Alex Carges
(Co-Founder & Head of Insurance Product)Former Chief Actuary at Root Insurance and Associate Actuary at Allied World Assurance. Held a variety of roles at The Hartford - including FCAS, Director and Actuary, and Innovation Manager.
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