Customer Service Representative, Sentry

$70-75k

+ Equity

Junior level
San Francisco Bay Area
Sentry

Error tracking and app monitoring software

Be an early applicant

Sentry

Error tracking and app monitoring software

201-500 employees

B2BSecuritySaaS

Be an early applicant

$70-75k

+ Equity

Junior level
San Francisco Bay Area

201-500 employees

B2BSecuritySaaS

Company mission

To empower developer teams to build their best possible software, more quickly and easily.

Company mission

To empower developer teams to build their best possible software, more quickly and easily.

Top investors

Some candidates hear
back within 2 weeks

28% employee growth in 12 months

Our take

Defective software leads to dissatisfied users, disruptions and potential financial losses for companies. Sentry has created application monitoring and error tracking software to help developers fix errors faster, easier and more cost effectively.

More than 1 million developers and 70,000 organizations worldwide, including the likes of Microsoft, Disney, Atlassian, Cloudflare and Slack have used Sentry to monitor their code health. The company is well positioned for significant growth. There is an emerging need for solutions that address holistic application health. As more companies focus on digital to engage with their customers, the reliability of their applications is essential.

The global bug-tracking software market is expected to reach over $600 million by 2026 with an annual growth rate of almost 10%. Further, the company has also opened another office in Denver in early 2023, expanding its regional presence, and has announced additional functionality in its platform, all of which bodes well for Sentry's future.

Freddie headshot

Freddie

Company Specialist at Welcome to the Jungle

Benefits

  • Commuter Stipend
  • Competitive Compensation + Equity
  • Medical, Dental, Vision Insurance
  • Health & Wellness Benefits
  • Paid Parental Leave
  • 401k Plan
  • Flexible PTO
  • Professional Development Stipend
  • Charitable Matching Program

Company values

  • Pixels matter - We understand that the difference between a good product and a great one is in the finer details. We take extra care to get everything right, down to the last pixel
  • Feedback is priceless - White lies help no one. We give each other constructive, respectful, and sincere feedback for the best collective outcome and most personal growth. (On our work, that is. We'll keep opinions on your floral-patterned pants to ourselves)
  • Step by step - We don't expect to get things right the first time around. We do our best work by iterating: making small changes, measuring impact, and trying again (and again, and sometimes again)
  • For every developer - Sentry is a tool for everyone who codes. We strive to create a product that's accessible (and indispensable) to developers at any level, at companies big, small, and everything beyond and in between
  • Work in progress - We know that we don't know everything. Nothing here is set in stone. We're still filling roles and writing rules, as a team. In the meantime, we embrace individual ownership, autonomy, and accountability
  • Value people - We respect one another. We understand that success comes from a variety of backgrounds, experiences, skills, and opinions — not in spite of it. Even if we disagree on the route, we still push forward to the end

Funding (last 2 of 6 rounds)

May 2022

$90m

SERIES E

Feb 2021

$60m

SERIES D

Total funding: $216.5m

This company has top investors

Leadership

They started their career as a Software Engineer at Curse, before roles at Enthropia, Disqus, and Dropbox. Having co-founded Sentry in January 2012, they left Dropbox in 2015.

Chris Jennings

(Chief Creative Officer)

They have been a Frontend Developer at AgencyTen, Director of Design and UX at Disqus and most recently a Product Designer at GitHub.

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