Cloud Services and Site Reliability Manager, Barracuda Networks
$151-200k
+ Equity
Office located in Chelmsford, MA
Cybersecurity solutions
Open for applications
Cybersecurity solutions
1001+ employees
Open for applications
$151-200k
+ Equity
Office located in Chelmsford, MA
1001+ employees
Company mission
To protect and support its customers for life.
Role
Who you are
- 5+ years of experience in SRE, DevOps, infrastructure, cloud operations, or a related technical operations discipline, including experience leading or managing technical teams
- Strong understanding of cloud platforms, distributed systems, production operations, and modern reliability practices
- Experience implementing or improving SLOs, SLIs, monitoring, alerting, incident response, and post-incident review practices
- Demonstrated ability to hire, mentor, coach, and develop engineers while building a healthy, accountable, and inclusive team culture
- Strong communication skills, with the ability to explain technical topics clearly to engineering partners, product stakeholders, and business leaders
- Track record of using data, operational insight, and structured problem solving to improve service reliability and team effectiveness
- Experience with infrastructure automation, CI/CD practices, disaster recovery, cost optimisation, or multi-cloud operations
- Experience influencing operational change across teams, improving documentation practices, or evaluating tools and vendors that support service reliability
What the job involves
- We are looking for a Manager, Site Reliability Engineering to lead a team responsible for the reliability, availability, scalability, and operational excellence of high-volume, business-critical SaaS applications. This role combines people leadership with strong technical judgment, helping the team improve reliability practices, reduce operational toil, and support resilient customer-facing services
- In this role, you will manage and develop SRE talent, partner closely with engineering, product, platform, and security teams, and help drive measurable improvements in service health, incident response, automation, and operational readiness. The application portfolio includes products such as Email Security Gateway and Cloud Email Archiving
- Lead, coach, and develop a high-performing SRE team, setting clear expectations, supporting career growth, and fostering a culture of ownership, collaboration, and continuous improvement
- Drive reliability engineering practices across critical services, including SLOs, SLIs, monitoring, alerting, capacity planning, and service health reporting
- Partner with engineering and platform teams to improve the design, operation, and scalability of cloud-based systems, with a focus on reliability, resilience, and maintainability
- Own and improve incident management practices, including major incident coordination, post-incident reviews, follow-up actions, and systemic reliability improvements
- Champion automation and tooling that reduce manual effort, improve operational consistency, and help the team scale support for production services
- Use operational data, service metrics, and risk indicators to identify reliability gaps, prioritize improvements, and communicate progress to technical and business stakeholders
- Support secure and compliant operations by partnering with security and engineering teams to embed appropriate controls, documentation, and operational practices into service delivery
Our take
In an increasingly online world, with email hacks and data leaks becoming more and more common, cyber security is more important than ever. Barracuda aims to provide this with its comprehensive suite of security software.
It offers a number of packages, focusing on email security, app and cloud protection, network security and data protection. By investing heavily in R&D and product development, Barracuda is able to keep on top of new (and increasingly prevalent) email phishing scams. Its incorporated XDR capabilities also close security gaps generated by the rise in hybrid and remote working.
Barracuda is an established player within the cyber security market, boasting over 200,000 enterprise customers including the likes of Shiseido, Carrefour and Accor. It was acquired in 2022 by KKR, a global investment firm, which has allowed it to further improve its product, grow its team and expand its marketing reach.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
May 2017
$0.8m
GRANT
Oct 2009
$5.6m
LATE VC
Total funding: $72.4m
Company benefits
- High-quality health benefits
- Retirement Plan with employer match
- Career-growth opportunities
- Flexible Time Off and Paid Time Off benefits
- Volunteer opportunities
- Equity, in the form of non-qualifying options
Company HQ
San Tomas, Campbell, CA
Leadership
Zachary Levow
(Co-Founder, Executive VP & CTO)Previously co-founded Affinity Path and Spinway, as well as working in Software Development and Architectural Software Design for Sun Microsystems, Cadence Design Systems and Motorola.
Rohit Ghai
(CEO)Independent Board Member at MHC Software. Former CEO and Board Member at RSA Security, Independent Board Member at Everbridge, COO then President of the Enterprise Content Division of Dell Technologies.
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