Business Operations Internship, Valon Mortgage
Fannie Mae Future Housing Leaders Program
$10K for the 10-week internship
Transforming $25B+ mortgage servicing market with software
Open for applications
Transforming $25B+ mortgage servicing market with software
201-500 employees
Open for applications
$10K for the 10-week internship
201-500 employees
Company mission
To champion homeowners on their financial journey, as the partner they trust with their home and future.
Role
Who you are
- Previous internship experience at a startup or financial institution
- Pursuing a bachelor's degree in a related field with an expected graduation date of or prior to 2027
- Cumulative GPA of 3.0 or above
Desirable
- Previous experience with data analytics platforms (e.g. Hex, Tableau)
- Previous experience with SQL
- Previous experience with Microsoft Excel or Google Sheets
- Long-standing or burgeoning interest in startup companies, financial technology, and/or the housing industry
- Ability to push through uncertainty to identify and implement solutions
- Strong written and oral communication skills
- Strong quantitative and qualitative reasoning skills
- Attention to detail
What the job involves
- The Business Operations team streamlines the day-to-day management and strategic planning of the business, operations, and finances
- They work closely with cross-functional teams like the Product, Engineering, and Servicing teams to drive efficiency and scale the business
- As a member of this team, you will use your analytical skills to drive operational excellence across the business and fulfill Valon’s mission of creating a great user experience for homeowners
- We’re seeking an intern interested in pursuing a career in the housing industry to join the Business Operations team for a 10-week summer internship
- This individual will work closely with Business Operations, Product, Engineering, and Analytics teams to develop domain expertise and operational processes to scale Valon’s Escrow vertical
- The ideal candidate will develop and use their skills to gather business requirements for self-directed projects and develop and implement new processes
- Create intuitive, efficient operational processes for the Escrow operations team
- Identify the impetus behind Escrow-related corporate advances and cut costs for the business accordingly
- Collaborate with the Escrow Business Operations team and execute on mission-critical projects
Our take
Valon is attempting to bring smoother, clearer customer service to the often unsophisticated industry of mortgage services. Its cloud-native mobile platform allows borrowers to make payments and manage escrow accounts while avoiding time-consuming call centers, inaccurate information and poorly designed websites. In turn, lenders can use the platform to request API feeds to gather information on customer performance.
The company is aiming to disrupt and bring down the costs in a market that it sees as heavily monopolized, and which is largely devoid of customer-oriented innovation. Currently, mortgage servicing giant Black Knight controls over half of all residential loans in the US, the result of which has seen a 250% increase in servicing costs in the last decade.
Valon's growth so far has been remarkable. The company went from zero contracts in 2019 to $10 billion in mortgages in 2020. Its remarkable growth attracted over $70 million in funding in 2021. On top of this boost, it has further diversified its capabilities to include servicing government-sponsored home loans from the Federal National Mortgage Association.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
21% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Oct 2024
$100m
SERIES C
Jul 2024
$69.8m
LATE VC
Total funding: $348.8m
Company benefits
- Fully Covered Healthcare Premiums on Zero Deductible Medical/Dental/Vision Insurance Plans
- Flexible Sick Days
- Equity Packages
- Generous Vacation Policy + Multiple Company Holidays
- Provided Laptop, Custom Acessories, and Ergonomic Equipment
- Commuter Benefits
- Paid Parental Leave
- Unlimited Snacks and Drinks
Company values
- Do what’s best for Valon - We always do what’s best for the business. We prioritize Valon’s long-term success over personal or departmental interests. Every decision should keep in mind what’s globally optimal for Valon.
- Deliver impact - We do the hard thing to get the job done—specifically, to get the job done right. Valon values high ownership, end-to-end accountability, and delivering concrete outcomes.
- Communicate with candor - Valon values intellectual honesty and direct communication for both individual growth and the best possible outcomes. We stay humble and open-minded.
- Act with urgency - We operate with a strong bias for action to make fast progress consistently. This compounds, and we win by moving mountains over long time periods.
- Reason from first principles - We believe in thinking deeply and precisely. We empower our team with deep business context so they can build their reasoning from the ground up rather than being bound by convention or what everyone else does.
- Focus on what matters most - We constantly assess and re-orient ourselves to do the work that matters most for the business. We are always laser-focused on pushing the business forward.
Company HQ
Union Square, New York, NY
Articles
Leadership
Andrew Wang
(CEO)Studied Computer Science at Harvard. Interned as a Software Engineer at The White House, and Google. Was an Analyst at Goldman Sachs. Spent 4 years as a Principal to Soros Fund Management.
Linda Du
(COO)Studied Computer Science and Statistics at Harvard. Worked at Samlyn Capital and Two Sigma prior to joining Valon.
Jake Mintz
(CPO)Studied Electrical Engineering at Santa Clara University. Co-founded Bump Technologies which was acquired by Google.
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