Business Strategy & Operations Associate, Torch Technology

$85-95k

SQL

Excel

Mid and Senior level

New York

More information about location

4+ days a week in office

Ordering & inventory tech for dental practices

Open for applications

Ordering & inventory tech for dental practices

101-200 employees

HealthcareB2BSaaSDentistryeCommerceProcurement

Open for applications

$85-95k

SQL

Excel

Mid and Senior level

New York

More information about location

4+ days a week in office

101-200 employees

HealthcareB2BSaaSDentistryeCommerceProcurement

Company mission

To improve the lives of healthcare providers by simplifying supply ordering, providing transparent pricing, and modernizing a previously outdated ordering process.

Job

Company

Role

Who you are

A bachelor’s degree
3-5 years of professional experience in consulting, high growth tech, or other, comparable roles
History of experience in applying critical thinking and analytical skills to business and operational problems
Excellent project management skills, organizing and making progress on multiple work streams at a time
Strong outbound email and call competencies to build supplier relationships
Ability to structure and define requirements for ambiguous problems for yourself and team members if applicable
A “can do” attitude with a focus on customer empathy and service, recognizing that no job is too small to be important for our customers
Deep skills and experience analyzing data with Excel or SQL to help root-cause problems, make decisions and set goals

What the job involves

We are looking for a hands-on Business Strategy & Operations professional to help build and execute on opportunities to continuously improve our operations and customer experience by working with our suppliers. You will own onboarding and day to day relationship management & correspondence to ensure our operational standards of excellence are met
Own a portfolio of supplier accounts and associated initiatives to drive sustained operational improvements and meet business objectives
Conduct and communicate results of analysis during regularly scheduled meetings with supplier accounts to ensure competitive product pricing and optimal product mix
Align on key process flows and infrastructure with a focus on maximizing operational efficiencies with Torch and external stakeholders
Own onboarding process of new supplier accounts, making sure we are set up for success from day zero
Understand customer needs throughout the order lifecycle and prioritize improvements for our customers with partners across Operations, Product and Engineering
Own the process for scoping, planning, and working cross functionally to execute revenue generating initiatives with our suppliers
Career planning for employees of all experience levels with a focus on professional development
Work closely with a team that prioritizes the needs of small business owners in the healthcare industry
Participate in an employee-driven culture with happy hours, team events, and other initiatives to celebrate our many successes

Our take

For many dental practices, procurement can be a time-consuming and frustrating process which takes them away from their patients. Torch Dental solves this problem with its all-in-one procurement technology.

Torch's eCommerce software platform is geared towards not only saving dental practices valuable time, but it can save them money too. Unsurprisingly, this has proven popular with dental practices, which are under mounting pressure due to demand.

The office-based healthcare supply industry is worth over $100 billion, and companies like Torch stand to make impressive gains in the coming decade. If Torch can invest further in its outreach, and scale its user base, it could see growth skyrocket.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

37% employee growth in 12 months

Glassdoor (3.8)

Company

Funding (last 2 of 5 rounds)

Mar 2024

$10.5m

SERIES B

Jul 2023

$28m

SERIES B

Total funding: $70.5m

Company benefits

401k benefits with Slavic
Unlimited paid time off (PTO)
Maternity and Paternity leave
Medical and dental coverage with Aetna
Work from home stipend
Commuter benefits for hybrid employees
Fully stocked pantry and fridge for hybrid employees

Company HQ

Civic Center, New York, NY

Leadership

Khaled Boukadoum

(Co-Founder & Co-CEO)

Previously worked in M&A at RBC Capital Markets and as a Private Equity Investor at The Blackstone Group.

Drew Werner

(Co-Founder & CTO)

Previously worked as a Software Engineer at Datadog, and as an Engineering Manager at Dropbox.

Yassine Boukadoum

(Co-Founder & Co-CEO)

Previously worked as an Investment Banking Associate at Stifel Financial Corp., before working in Product at SmartAsset.com.

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