Hair Transplant Sales Specialist, MANUAL
£28-33k
+ Incentives/bonuses + Share options
Digital clinic for low testosterone, menopause, obesity, hair loss and more.
Job no longer available
Digital clinic for low testosterone, menopause, obesity, hair loss and more.
201-500 employees
Job no longer available
£28-33k
+ Incentives/bonuses + Share options
201-500 employees
Company mission
To extend the healthy years of many lives focusing on life-impeding conditions like hormonal imbalance, obesity and hair loss.
Role
Who you are
- Excellent communication skills
- High level of empathy, strong interpersonal and sales skills
- Good to have previous sales experience in the health, wellness, cosmetic & customer-facing roles
- Ability to think on your feet and solve problems on the move
- Proactive and energetic - you take the initiative
- Enjoys working in a fast paced environment
What the job involves
- We are looking for a motivated and sales driven individual to join our Hair Transplant team
- We need you to be the voice of MANUAL for our customers, helping to answer their questions about Hair Transplants and our services
- It is crucial that we provide our customers with personalised advice that relates to their own hair restoration goals and setting them up for success with MANUAL Hair Transplant Clinics
- Proactively calling new leads (who come through our sales funnel) and existing leads who the team have not been able to reach, to progress them on their hair restoration journey
- Assisting customers by addressing their initial questions ( pricing, procedure types, recovery time, etc.) regarding hair transplants and what MANUAL offers
- Working closely with the with the rest of the sales team to hand over leads and the clinical and commercial teams
- Maintaining thorough and accurate customer notes that can be used by the rest of the sales team and clinical team
- Working hours will be Tuesday to Saturday or Sunday to Thursday
Salary benchmarks
Our take
MANUAL is a digital healthcare clinic supporting patients with life-changing conditions such as hormonal imbalance, obesity, menopause and hair loss across the UK and Brazil. It does this with a blend of doctor-specialist services, prescription medication backed by science, and digital products informed by behavioural change.
Manual works to remove the stigma around health problems such as obesity, hormone imbalances and menopause through teleconsultations, testing, regular check-ins and a range of tools, supplements and medications to treat common issues like poor sleep, hair loss, erectile dysfunction and skin conditions. Originally focused solely on men's health, the service led a shift in attitudes among its customers, with about half the men using the service to treat more than one condition, indicating that they're not just seeking help for the worst health issue that they're experiencing. Since, then it has opened its services to all genders with a hope to sift attitudes on a wider variety of health issues.
Manual has raised an impressive amount of capital, most recently in 2024. This funding is being used to expand its reach and enhance its services, particularly focussing on treatments for hormonal imbalance, obesity, and hair loss.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Employee endorsements
Challenging work
"Over my last year at Manual, I've worked on many products to help improve the men's health space. The projects I've worked on here have been some..."
Funding (last 2 of 3 rounds)
Sep 2024
$39.9m
EARLY VC
Mar 2021
$30m
SERIES A
Total funding: $75.1m
Company benefits
- Generous stock option plan
- Office snacks, drinks & Thursday lunches
- One annual company global off-site and quarterly social events
- Fitness & wellness benefit with Wellhub
- Electric Car Scheme
- Employee Discount
- Join one of the most promising scale ups in the healthtech space at a pivotal stage
- Enhanced workplace pension contributions
- Cycle to Work Scheme
- £400 per year learning & development budget
- Private medical insurance
Company values
- Care Above All Care is at the heart of everything we do. We are deeply accountable to our patients and each other, committed to improving lives and restoring the true meaning of care in healthcare.
- Better Every Day Progress is a mindset, one that embraces constant growth and curiosity. Our goal isn’t perfection. Being better every day compounds into extraordinary outcomes. Small improvements add up to transformational impact.
- Own It, End to End We take full responsibility - no handoffs. Extreme ownership is the standard here.
- Think Deep, Think Big We challenge assumptions, dive into details, and always see the bigger picture. We create simplicity out of complexity for ourselves and especially for our patients.
- Never Settle We set extraordinary standards and challenge the impossible. We embrace challenges with scrappiness, creativity, and persistence, always finding a way forward - together.
Company HQ
Southwark, London, UK
Articles
Leadership
George Pallis
(CEO)Experienced marketer. Previous Global Head of Marketing at Deliveroo and Head of Performance Marketing at TransferWise.
Diversity, Equity & Inclusion at MANUAL
- Diversity and Inclusion at MANUAL is about fairness. It's a fabulous virtuous circle and we are fusing on:
- Conversations - we are creating a common language via initiatives such as our monthly Tea & Learns, our IWD spotlight on our incredible female-identifying employees, our ongoing celebrations…
- Learning - we are offering D&I trainings catered to our needs such as unconscious bias, psychological safety, mental health support...
- Measurement - we are proud of our 93%+ favourable responses in our monthly pulse confirming that everyone feels welcomed and all voices are listenned to at MANUAL.
- Culture - we are feedback-driven culture, we are humble and love to learn from each other!
- We are committed to equal employment opportunities regardless of gender, age, disability, race, religion or belief, sexual orientation and gender reassignment, pregnancy and maternity, marriage and civil partnership. We base all our employment decisions on merit, job requirements and business needs. This applies to all decisions related to hiring, training, remuneration, promotion and potential termination.
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