Forward Deployed Engineer, monday.com
3 days a week in office
A global software company transforming how businesses run
Be an early applicant
A global software company transforming how businesses run
1001+ employees
Be an early applicant
3 days a week in office
1001+ employees
Company mission
To empower organisations of any size to run better, faster, and smarter.
Role
Who you are
- 5+ years as a forward deployed engineer, software engineer, solutions engineer, or technical consultant in enterprise software, with a track record of leading hands-on technical delivery for external customers in complex enterprise environments
- Breadth over specialisation: a strong engineer with AI depth who is comfortable across the stack, rather than a pure frontend or backend specialist
- Fluency in Generative and Agentic AI development: LLM-based workflows, agent orchestration and tool use, context and retrieval design, with AI-assisted editors such as Cursor or Claude Code in daily use
- Experience keeping AI reliable in production: evaluation harnesses, guardrails, human-in-the-loop review, tracing, and the failure modes that only show up once a system is live
- Strong working knowledge of APIs (REST, GraphQL), webhooks, MCP, identity management (SCIM), and authentication protocols (SAML 2.0 / OAuth 2.0)
- Software development experience in TypeScript and JavaScript, with depth in React or Node.js; full-stack experience preferred
- Hands-on experience in enterprise data mobility and integrations: the SQL, scripts, and n8n or Workato automations that migrate and transform customer data into target systems
- Production engineering practice: version control, automated testing, CI/CD, and deployment to AWS, GCP, or Azure
- Experience scoping and estimating technical work, and owning delivery against an agreed outcome, timeline, or commercial commitment
- Consultative range and communication skills to understand a business problem, frame a solution for senior client stakeholders, and explain technical topics clearly to a non-technical audience
- Adaptability across customers, technology stacks, and unfamiliar domains, with the resilience to absorb a change of direction mid-engagement
- Comfortable running several engagements at once, with strong project management habits
- Positive attitude, empathy, and high energy; takes initiative and learns new technology to go where the work is
- Willingness to travel up to 20% of the time
- BS or BA in Computer Science, Engineering, or a related field preferred; equivalent professional experience also considered
What the job involves
- We are looking for a Senior Forward Deployed Engineer to join our Professional Services team in London. You will own the technical delivery of solutions that embed the monday.com AI Work Platform into a customer's enterprise tech stack through integration, custom application development, and agentic AI engineering. You will work directly with customers to turn business problems into production systems their businesses depend on
- As a senior member of the team, you will set the technical direction of our most complex EMEA engagements, including outcome-based engagements where monday.com delivers a working business result. You will also raise the technical bar of the London team and help shape the global Services tooling roadmap
- Own the end-to-end technical design of complex, multi-workstream engagements: architecture, integration approach, security and governance, and the path from pilot to scale
- Lead technical scoping before and after the sale: break a business problem into a deliverable solution, estimate effort and risk, and shape the delivery plan and the commercial model with account and deployment strategy teams
- Deliver outcome-based engagements, where success is measured by the business result in production (throughput, cycle time, manual effort removed), not hours delivered. Define the success metrics, the operating model after go-live, and how the solution keeps improving
- Engineer complex and agentic AI solutions using our developer tools, including the monday.com API, MCP, and apps framework, to deliver data migrations, integrations with core enterprise systems (ERP, CRM, ITSM, data platforms), and custom applications
- Lead technical consulting engagements for customers, applying industry knowledge in the areas of AI transformation, system scale, security, user governance, and data architecture
- Navigate both complex engagements, where you execute defined technical scope within a delivery team, and standalone engagements, carrying customer communication, sequencing, and delivery yourself
- Mentor and review the work of other engineers. Set standards for code quality, testing, documentation, and AI reliability across the team's builds
- Produce the documentation, walkthroughs, and exit artifacts that let customers operate, maintain, and extend what you build
- Advocate for customers with Product and R&D when their needs are not met, and help extend monday.com's product capabilities
- Contribute to the global Services tooling roadmap and shared asset library: internal utilities, reusable components, and reference implementations that make each engagement faster than the last
Salary benchmarks
Our take
Monday.com is a customisable work OS where teams create and shape workflow apps in minutes to plan, run, and track their processes, projects, and operations for organisations of all sizes. The code-free platform adapts to shifting needs quickly, liberates teams from manual grunt work, and connects teams in a collaborative work space. Ultimately, its agile product suite transforms the way that businesses run and is applicable across many use cases.
The company’s products are gaining increasing popularity with customers seeking ways to manage employees who are increasingly working from home. Within the collaboration tools market, Monday.com hopes to position itself as the ever-powerful and smart go-to place to get an overview of everything that’s happening in teams, with low chat noise and no need for technical knowledge to gain understanding. It's been picked up by over 245,000 companies worldwide, including household brands such as Coca Cola, Hulu and Universal Music Group.
Since listing publically and gaining IPO status in 2019, Monday's revenue and subscription base have continued to grow despite economic headwinds in the overall tech sector. Long term, the founders believe they can grow the company to a secure No. 1 spot. They plan to do this by capitalising on the growing uptake of remote working and no-code customisation over the next decade.
Kirsty
Company Specialist at Welcome to the Jungle
Meet the team
Niall Weekes, Account Manager (Enterprise AM)
Insights
13% employee growth in 12 months
Company
Company benefits
- Equity (monday shares) grants
- Wellness benefits
- Pet-friendly offices
- Hybrid working
- Private Health insurance
- Income protection & Life Insurance
- Generous Pension Scheme with matching employer contribution
Company values
- Transparency
- Impact
- Data-driven
- Ownership
- Inclusivity
- Accountability
Company HQ
London
Articles
Leadership
Roy Mann
(Co-CEO)Previously CTO at Wix and two-time former CEO of internet startups.
Eran Zinman
(Co-CEO)Founded Conduit Mobile, and has extensive software development experience.
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