Platform Engineer , Attio
£80-95k
+ Equity
Build the definitive CRM for the next generation
Open for applications
Build the definitive CRM for the next generation
101-200 employees
Open for applications
£80-95k
+ Equity
101-200 employees
Company mission
To redefine CRM for the AI era.
Role
Who you are
- Must have : Demonstrable, hands-on experience applying core DevOps and Site Reliability Engineering (SRE) principles to manage, monitor, and scale production systems
- Must have: A deep understanding of the SRE mindset, including SLO/SLA creation and monitoring, error budget management, toil reduction, and post-incident review (blameless postmortems)
- Desirable: Proven ability to drive cultural and process change that fosters a collaborative approach between development and operations teams
- Must have: Expertise in one or more major public cloud providers (AWS, GCP, or Azure), encompassing network configuration, security best practices (IAM, security groups, etc.), compute services (EC2, GKE, ECS, etc.), and managed services (databases, queues, serverless functions)
- Must have: In-depth knowledge of container technologies, specifically Docker, and extensive experience orchestrating them at scale using Kubernetes (K8s). This includes designing, deploying, and managing Kubernetes clusters, understanding networking (CNI), storage (CSI), and security configurations within the Kubernetes ecosystem
- Must have: Proficiency in one or more modern software languages (e.g., Typescript, Go, Python, Rust) and associated frameworks used for building high-performance, resilient production systems
- Must have: Proven experience developing robust, maintainable, and well-tested automation scripts, services and pipelines to manage infrastructure, deployments, and operational tasks
- Must have: Experience owning, managing, and maintaining mission-critical operational tooling
- Desirable: Proven background in implementing and managing centralised logging solutions or similar platforms (e.g., Splunk, DataDog)
- Desirable: Familiarity with distributed tracing tools (e.g., Jaeger, Zipkin) and Application Performance Monitoring (APM) solutions
What the job involves
- We are seeking highly skilled and experienced Platform Product Engineers to join our Security, Infrastructure and Performance team
- This is a crucial, dual-faceted role that combines high-level engineering strategy with hands-on operational excellence
- The successful candidates will be responsible for building, operating, and continuously enhancing the internal technology platform, fundamentally treating this platform as a product with all development teams as its primary customers
- Automation: Systematically removing manual toil from the software development lifecycle (SDLC) through the creation of robust tooling, CI/CD pipelines, and infrastructure-as-code (IaC)
- Collaboration: Fostering a tight, cooperative partnership with product development teams, gathering requirements, and delivering solutions that accelerate their productivity and time-to-market
- Continuous Improvement: Instilling a culture of iterative enhancement for the platform's reliability, cost-efficiency, and developer experience
- This mandate is underpinned by a rigorous Site Reliability Engineering (SRE) mindset. The successful candidates will be instrumental in defining and upholding Service Level Objectives (SLOs) and Service Level Indicators (SLIs), implementing effective monitoring and alerting strategies, and leading operational incident response processes
- The core responsibility is to implement, maintain, and continuously improve the foundational platform infrastructure that powers all engineering services. This necessitates a relentless focus on ensuring high reliability, exceptional scalability, and optimal performance across the entire stack
- Platform Infrastructure: Build and maintain platform infrastructure using declarative IaC tools (e.g., Terraform, Pulumi), ensuring all environments are reproducible, version-controlled, and auditable. Proactively manage the capacity of the infrastructure to consistently meet or exceed Service Level Objectives for latency, error rates, and availability
- Incident Response and Post-Mortems: Act as first-line responders for critical system incidents. Triage, diagnose, and resolve complex production issues rapidly. Drive a culture of blameless post-mortems, ensuring root causes are identified, and long-term preventative measures are implemented as code (e.g., via runbooks, automation, or system design changes)
- Tooling & Automation: Own the stack of supporting tools necessary for operational excellence and developer enablement, including:
- Continuous Integration and Continuous Delivery (CI/CD) Pipelines: Implement, maintain, and evolve the fully automated CI and CD pipelines. This includes establishing best practices for fast, reliable, and secure build, test, and deployment processes
- Observability: Implement and manage robust systems for monitoring (metrics), logging (centralised log aggregation), and distributed tracing to provide deep insights into application and infrastructure health
Salary benchmarks
Our take
The world of business software boasts countless tools, but Customer Relationship Management (CRM) hasn't caught up to technological innovations such as Large Language Models. These often clunky, unloved platforms stand at the heart of millions of operations, yet fail to capture the flexibility needed for modern commerce.
Aiming to revolutionise the way we interact with customers and manage relationships, Attio steps in to break free from the archaic CRM mold and build a system that's intuitive and adaptable. Prioritising live data insights and collaboration, Attio allows users to make informed decisions based on the ever-changing needs of their customer base. Its platform understands, learns and adapts to a company's data, creating a closed-loop system where every action will feed back, informing future decisions and constantly refining its understanding of a business.
With impressive Series B funding, Attio is on a direct path to further refine its platform, attract top talent, and ultimately, usher in CRM to the AI era. The future looks bright for Attio, with its innovative approach and growing momentum, the company stands poised to rewrite the rules of customer engagement and allow businesses to forge deeper, more meaningful connections with their clients.
Steph
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 5 rounds)
Aug 2025
$52m
SERIES B
Aug 2024
$33m
SERIES A
Total funding: $142.8m
Company benefits
- 25 days holiday, plus any extra public holidays you get where you’re based
- Equity in an early-stage tech company on an incredible trajectory
- Remote first, with a space in London for events, content creation, and those who like an office
- Regular team events, including our annual offsite, team sessions and dinners
- Discretionary training and productivity budgets
- Apple hardware
- Enhanced parental leave
- Private Healthcare
- Cycle to work scheme
Company values
- Build with love
- Context over control
- Challenge ideas, not people
- Break it down, amp it up
Company HQ
Farringdon, London, UK
Leadership
Nicolas Sharp
(CEO)Nicolas Sharp is the founder and CEO of Attio, the AI CRM.
Alexander Christie
(CTO)Alex Christie is CTO and co-founder of Attio, the AI CRM. Alex defines the company’s strategic product vision and oversees the development of its platform.
People progressing
Joined as a Software Engineer in 2019. Promoted to Senior in 2021 and Staff in 2023.
Joined in 2024 as a Design Engineer, promoted to Senior Design Engineer in 2025.
Joined Marketing in 2019. Promoted to Growth Marketing Manager in 2021, Head of Growth and Brand in 2023, and VP of Marketing in 2025.
Joined in 2023 as Marketing Specialist. Promoted to Marketing Associate in 2024, and Senior Marketing Associate in 2025.
Diversity, Equity & Inclusion at Attio
- We're dedicated to building a company that champions the diverse world we live in. That means hiring a team rich in diverse backgrounds, perspectives and ideas
- We're committed to equal opportunity and treatment in all aspects of recruitment, selection and employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age or disability
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