Staff Engineer or Architect, Trulioo

• 8+ years of software engineering experience with demonstrated impact on production systems
• Fluency using AI agents in your own engineering workflow - you can show us how you keep a mental model, verify outputs, and stay accountable while moving faster with AI
• Demonstrated ability to own features end-to-end and communicate trade-offs clearly to both technical and non-technical stakeholders
• Experience working on challenging, novel, or ambiguous projects where you had to define the problem, not just solve a handed-down spec
• Hands-on experience building with LLMs - prompt engineering, RAG, tool use, and at least one agent framework (e.g. LangGraph, CrewAI, AutoGen, or similar), plus evaluation frameworks for agent behavior
• If you don’t see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply

Desirable

• Reporting to the Director of Software Engineering, the Staff Engineer or Architect (Agentic AI Team) will be responsible for designing, building, and owning agent systems end-to-end - from design through production
• This role involves building reliable, steerable, multi-step agent workflows that plan, execute, observe outcomes, and iteratively improve
• This role is expected to leverage AI and emerging technologies to improve productivity, enhance decision-making, and continuously optimize how work is performed
• Design, build, and own agent systems end-to-end - from design through production - for identity, fraud, risk, and commerce workflows. You own the eval harness and observability for what you ship, not just the happy path
• Build reliable, steerable, multi-step agent workflows that plan, execute, observe outcomes, and iteratively improve - including tool use and human-in-the-loop patterns appropriate to regulated, high-stakes decisions
• Troubleshoot novel, non-deterministic failures across models, tools, orchestration, and infrastructure. You stay calm under ambiguity, form hypotheses, instrument the system, and find the root cause
• Work in a compliance-heavy, globally regulated domain where auditability, correctness, and human oversight are features, not afterthoughts
• Set and communicate a technical vision - to teammates and to the agents you direct. You make the implicit explicit: a spec an agent can execute is a spec a teammate can trust
• Leverage AI and emerging technologies to improve productivity, streamline workflows, and identify opportunities for continuous improvement while ensuring the responsible, secure, and compliant use of AI tools
• Orchestrate AI agents in your daily work and hold the bar on what they produce. You keep a clear mental model of the system, verify what changed, and stay accountable - AI is a force multiplier, not an excuse

• Recruiter Interview: 30 Minutes
• Hiring Manager Interview: 30 Minutes
• Technical Interview: 120 Minutes
• Final Leadership Interview: 30 Minutes