Talent Operations Specialist, Normal Computing

• Talent Ops or Advanced Coordination: You have experience in a fast-scaling tech startup, high-growth environment, or deep-tech company
• Extreme Ownership & Accountability: You treat the recruiting engine as your own product. You flag problems while they are small, fix broken processes without being asked, and close loops relentlessly
• Comfort with Context-Switching & Ambiguity: Highly adaptable and composed when priorities shift in a fast-paced, evolving startup environment
• Mastery of ATS Infrastructure: Hands-on experience administering Ashby (or Greenhouse/Lever) with a track record of setting up structured pipelines, custom fields, offer workflows, and automated scheduling rules
• Data-Fluent & Analytical: Comfortable working with recruiting metrics, building custom reports, identifying pipeline bottlenecks, and presenting data clearly to stakeholders
• Systems & Automation Mindset: Passionate about documentation, process hygiene, and using modern tools (Slack, Notion, AI assistants, low-code automations) to replace manual administrative work
• Global & Cross-Functional Comfort: Experienced in navigating multi-time-zone communication (US, Europe, APAC) with high attention to detail and proactive communication default

Desirable

• As our Talent Operations Specialist, you will own and scale the engine behind how Normal hires world-class talent across hardware, software, and AI
• You sit at the strategic center of our global talent organization, acting as the right hand to our Head of Talent to build high-efficiency recruiting workflows, maintain our data integrity, and eliminate friction across five global time zones
• At Normal, we operate in a fast-moving, highly evolving environment where priorities shift and ambiguity is constant
• You are someone who thrives on context-switching—effortlessly pivoting between long-term system architecture and immediate operational priorities
• Rather than just manually moving candidates through calendars, you take complete ownership of our talent infrastructure: optimizing Ashby, building real-time executive dashboards, automating scheduling flows, and ensuring our recruiting operation runs on rails as we scale
• Recruiting Systems & Ashby ATS Architecture: Serve as the primary admin for Ashby. Permission and seat management, pipeline stages, build custom candidate communication templates, configure auto-scheduling rules, and manage integrations across our tech stack (Slack, Notion, AI Notetaker, Google Workspace)
• Candidate Data Integrity and Compliance Operations: Own the day-to-day health of candidate data in Ashby. Maintain retention and consent configurations, execute scheduled record dispositions, monitor duplicate and fraud-flagged records, and keep candidate data practices aligned with Normal’s published privacy commitments across US and global applicants
• Talent Analytics & Reporting: Build and maintain recruiting dashboards to track funnel conversion, candidate velocity, source effectiveness, and interviewer loads. Deliver data-backed insights to the Head of Talent and leadership to optimize hiring SLAs
• Process Automation & AI Workflow Optimization: Evaluate, scope, and govern AI tools, automated scheduling logic, and low-code integrations to reduce admin overhead, improve response times, and elevate candidate experience
• Interviewer & Hiring Manager Enablement: Partner with recruiting leads to standardize interview loops, establish scorecard guidelines, onboard new interviewers, and build clear Notion documentation for team-wide hiring practices
• Global Logistics & Vendor Operations: Oversee candidate touchpoints and job board posting distribution across US, European, and APAC markets
• Special Projects & Strategic Support: Partner directly with the Head of Talent on high-impact initiatives, including headcount planning support, talent brand launches, recruiting event logistics, and strategic ad-hoc projects
• Interview Coordination (Backup and Surge): Provide secondary coverage for interview scheduling when volume spikes or primary coordination is unavailable. Roughly 15-20% of the role