Site Reliability Engineer, Etsy
$124-186k
1-2 days a week in office
eCommerce platform for handcrafted goods
Be an early applicant
eCommerce platform for handcrafted goods
1001+ employees
Be an early applicant
$124-186k
1-2 days a week in office
1001+ employees
Company mission
To keep human connection at the heart of commerce.
Role
Who you are
- 2–4 years of software engineering experience focusing on systems/infrastructure, network engineering, SRE, or DevOps—ideally within cloud environments
- Strong grounding in TCP networking; comfortable handling CDN, DNS, CloudNAT, and A record/CNAME configurations across various engineering teams
- Hands-on background administering and debugging Linux servers in production to maintain high availability and performance
- Skill in analyzing system logs, metrics, and traces to diagnose performance issues and tune Linux environments
- Familiarity with cloud platforms (GCP, AWS) and VM-based architecture designs
- Comfortable with concepts like autoscaling and capacity planning
- Proficiency using Infrastructure as Code (e.g., Terraform) alongside configuration management frameworks (e.g., Chef, Ansible)
- Fluency in at least one modern language, such as Go, Python, PHP, or Ruby
- Practical understanding of SLAs, SLOs, and SLIs, including how to define and apply them meaningfully
- A drive to understand underlying system mechanics and implement long-term fixes rather than quick workarounds
- Proven ability to lead and deliver solutions for complex, loosely defined problems
- A continuous-improvement mindset—eager to leave systems better than found and refine existing codebases
- Equal value placed on empathy, clear communication, and technical acumen
- Recognition that impactful engineering relies as much on effective interpersonal communication as on writing software
- Enthusiasm for working in a collaborative team environment dedicated to driving continuous improvement for both the group and the company
What the job involves
- Etsy’s Runtime Site Reliability Engineering team is seeking a Site Reliability Engineer to join us in our mission of building and supporting reliable large scale infrastructure. The SRE team owns several aspects of business critical infrastructure and services that enable developers to efficiently build and deliver code as well as support the uptime of etsy.com. As an SRE at Etsy, you’ll have the privilege of playing a support role for our developers to help them leverage the infrastructure we build and manage as well as assume ownership of a multitude of systems and ensure their reliability, scalability and maintainability
- This is a full-time position reporting to the Engineering Manager, Runtime SRE
- This team’s mission is to build and support world-class infrastructure that is responsible for the availability and reliability of the core infrastructure that powers etsy.com and its mobile apps
- The SRE team is committed to craft and maintain critical systems that power our 94M active buyers and 7.4M active sellers, with a goal of 99.95% uptime
- You'll collaborate with leading SRE professionals to influence the future of how Etsy builds, deploys and maintains reliable infrastructure that can automatically scale to meet the needs of our customers
- The SRE Team is dedicated to continuous improvement. All SREs are empowered and encouraged to enhance any system, even those not directly owned by your team
- Develop and implement highly scalable and maintainable systems by contributing at multiple levels of our infrastructure stack using technologies like Chef, Terraform, Go, PHP, Prometheus, Consul and more…
- Support the day-to-day operations of running a large scale application, including monitoring, measuring, and troubleshooting infrastructure and services
- Automate the upgrade procedures that range from Operating System upgrades to core application upgrades
- Manage multiple aspects of Etsy’s core infrastructure such as asset delivery, async compute processing, and scheduled tasks management–supporting millions of requests to etsy.com and its mobile apps daily
- Continually automate away toil that can be burdensome for teams
- Develop automation and processes to enable teams to deploy, manage, configure, scale, and monitor their applications
- Identify and implement application reliability and availability improvements
- Lead and participate in a world-class incident resolution process designed around a blameless learning culture
- Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law
Our take
Created as an alternative to more corporate eCommerce sites, Etsy is a peer-to-peer (P2P) website where users buy and sell handmade crafts, vintage items, art and photography. The online marketplace works similarly to Amazon and eBay, only with an emphasis on unique items rather than mass-produced merchandise.
Since its IPO in 2015, it has managed to hold its own in an increasingly competitive eCommerce industry, including from Amazon's handmade section that launched in 2015. Further, by providing sellers with ownership over pricing and branding, the site is attractive for those wanting to set up a business on an established platform.
However, the seller-side of Etsy is not without problems. A hike in transaction fees and the introduction of mandatory marketing fees for artists with high turnovers created significant discontent amongst sellers. Despite this, Etsy continues to connect artists and consumers, attracting shoppers with its message of extraordinary, handmade and affordable products.
Freddie
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
May 2012
$40m
LATE VC
Aug 2010
$20m
SERIES E
Total funding: $91.7m
Company benefits
- Equity (offers vary by country)
- Performance bonuses
- Paid gender neutral parental leave
- Adoption and family planning
- Back-up care
- Volunteer time off
- Donation matching
- Employee resource groups
- Global virtual events
- Employer paid health benefits
- Fitness benefits
- Wellness programming
- Mental health benefits
- 401K matching/Pension contributions
Company HQ
Downtown Brooklyn, NY
Leadership
Josh Silverman
(CEO)Previously senior executive at eBay, CEO of Shopping.com, CEO of Skype and President of Consumer Products & Services at American Express.
Salary benchmarks
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