Account Manager, HiBob
EST
$85-109k
This role has an additional variable compensation component based on achieving revenue targets and pre-IPO equity
More information about location
A modern HR platform powering productivity, engagement, and retention
Posted today
A modern HR platform powering productivity, engagement, and retention
1001+ employees
Posted today
$85-109k
This role has an additional variable compensation component based on achieving revenue targets and pre-IPO equity
More information about location
1001+ employees
Company mission
To create a modern work experience that empowers organisations to be remarkable.
Role
Who you are
- Are you physically located in EST? We cannot consider exceptions at this time
- 2+ years of experience in SaaS, software sales, or B2B account management, ideally in a quota-carrying customer growth, account management, or expansion-focused role
- Demonstrated success owning the full sales cycle, from prospecting or opportunity creation through negotiation and close
- A proven ability to proactively create expansion opportunities within an existing customer base
- Strong discovery, consultative selling, negotiation, and closing skills
- Experience managing a Mid-Market customer portfolio; experience supporting larger or more strategic customers is a plus
- Confidence engaging a range of customer stakeholders and adapting your approach in live conversations
- Experience using Salesforce or another CRM to manage pipeline, forecast revenue, and document customer activity
- Familiarity with structured sales methodologies, such as MEDDPICC, is preferred
- Experience with HR technology, HCM, payroll, or adjacent B2B SaaS solutions is a plus, but not required
- Familiarity with AI-enabled sales tools, such as Gong Engage or LinkedIn Sales Navigator, is a plus
- A self-starter mindset, strong sales acumen, and the ability to thrive in a fast-paced environment
- Excellent written and verbal communication skills
What the job involves
- As an Account Manager at HiBob, you’ll play a pivotal role in growing our relationships with existing customers. This is a commercial, quota-carrying role focused on uncovering customer needs, identifying whitespace, and driving upsell and cross-sell opportunities across HiBob’s product suite
- You’ll own the full sales cycle—from opportunity identification and discovery through negotiation and contract signature—while partnering closely with Customer Success Managers, Renewal Managers, and Sales Engineers to deliver a seamless customer experience
- Success in this role comes from commercial curiosity, consultative selling, and the ability to create expansion opportunities proactively rather than waiting for customers to raise their hands
- It’s an exciting time to join HiBob. Salesforce is leading a $166 million investment in the company, supporting our vision to bring trusted people context into the AI-powered enterprise. As we accelerate our product, technology, AI, and innovation roadmap, you’ll have the opportunity to help shape what comes next
- Drive revenue growth by identifying, developing, and closing upsell and cross-sell opportunities within an existing customer base
- Proactively research accounts, uncover business priorities, identify whitespace, and build compelling expansion hypotheses
- Own the full commercial sales cycle, including discovery, solution positioning, stakeholder engagement, negotiation, and contract execution
- Build trusted, consultative relationships with customer stakeholders and connect their business goals to the value of HiBob’s products
- Use a structured sales approach, such as MEDDPICC, to manage complex opportunities and move deals forward effectively
- Build, manage, and accurately forecast a healthy pipeline of expansion opportunities
- Partner closely with Customer Success Managers, Renewal Managers, and Sales Engineers to align on customer needs, account strategy, and growth opportunities
- Stay current on HiBob’s product offerings, customer trends, and relevant sales tools to continuously strengthen your approach
Our take
Developing and maintaining talent is a big challenge for companies that are scaling quickly. Hibob are trying to be one of the solutions.
There are an increasing number of startups attracting huge amounts of investment and being pushed to scale their business fast, meaning the customer base for Hibob's services, whilst already large, is growing.
Hibob has attracted high-profile customers like Fulham FC, eToro, and Receipt Bank, which gives them great credibility for selling to other companies.
Hibob's acquisition of Cassiopeia - a Workplace Relationships Analytics Startup, will afford companies better insights to improve team communications and support flexible work models. Together, they wish to offer thousands of companies the tools they need to maximize the employee experience in our increasingly digital world.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 8 rounds)
Sep 2024
$150m
SERIES E
Sep 2023
$150m
LATE VC
Total funding: $715m
Company benefits
- Company share options plan
- Flexible hybrid working model
- Work from home allowance: to get your home office set up how you like it
- Volunteering days: Two days each year to support your community
- Employee referral program paying up to $2,500 for each successful referral
- Work from anywhere: Temporary remote work from anywhere in the world for up to two months (after six months of employment)
- Fun company and team social events (locally and virtually with our global teams)
- Bob Balance Days: A company-wide long weekend at the beginning of each quarter (four additional days of leave)
- Generous annual leave allowance
- Pension scheme or savings plan
- Birthday day off: Take the day off and receive a special gift
- Headspace subscription to help look after your mental health
- Private health coverage
Company values
- Bring me, win as we: When we come together as a global team, we can build something trailblazing. Every Bobber can show up as their authentic self, strengthening the connections in our village and having an exponential impact.
- Build the exceptional: Everyone contributes to building the exceptional at HiBob. We are leading the way in what a functional, flexible, and fun HR platform and mindset looks like.
- We do what we say: We are intentional and take pride in aligning our actions with our words. We deliver today on the promises we made yesterday. We actively use our product and seek to drive best practices.
- Trust and empower each other: Bobbers shine when those around them shine, too. We hire smart people who have the freedom to do their jobs in the best possible way.
- Interact with transparency and openness: Information is a resource to be shared, not a resource to be guarded.
- Grow through what we go through: We need to be agile and adapt. With every challenge and experience we go through, we learn, improve, and remain resilient.
Company HQ
London, UK
Articles
Leadership
Israel David
(Co-Founder & CTO)Previously SVP of Technology at Kenshoo, VP of IT Business Management at VMware, and VP/GM at 48Upper.
Ronni Zehavi
(Co-Founder & CEO)Previously co-founded Team8 and Cotendo. He also spent two years at Akamai Technologies as a Senior VP and GM of the Security Division.
People progressing
Joined HiBob in 2021 as SMB Customer Success Manager and grown to lead the Global SMB Account Manager team in the Customer Growth division, driving scalable growth and success with global customers.
Joined the CX team in 2018 and helped build the SMB CSM team as one of its first members. Has progressed through leadership roles and is now Head of SMB Customer Success, driving adoption & retention.
Joined as a Customer Success Manager in 2022 before moving to our Sales Engineering team after 18 months. Has since been promoted to Senior Sales Engineer, supporting our Partnerships team.
Salary benchmarks
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Diversity, Equity & Inclusion at HiBob
- Our success depends on our people, and we want HiBob to be a workplace where everyone can feel a sense of belonging and thrive. To achieve this, we are committed to being proactive at all levels, ensuring that our workforce reflects the communities in which we live, work, and hire. We are open to all talent. All qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class* (*US only).
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