Senior Software Engineer, Toast
Care Automation
$125-254k
Salary varies depending on location
Point of sale and management system for restaurants
Job no longer available
Point of sale and management system for restaurants
1001+ employees
Job no longer available
$125-254k
Salary varies depending on location
1001+ employees
Company mission
Toast's mission is to enrich the food experience for all.
Role
Who you are
- 5+ years delivering production backend systems at scale
- Proficiency in Java, Kotlin, or another object-oriented language
- Familiarity with API lifecycle management, including versioning, documentation, and deprecation
- Strong understanding of query languages, data modeling, and data distribution
- Experience working with microservices and event-driven architectures
- Bachelor's degree in Computer Science or a related field, or equivalent practical experience
Desirable
- Hands-on experience building with LLMs in production environments
- Familiarity with Workato or a similar iPaaS platform
- Prior work with Salesforce or other CRM platforms
- Comfort working with React and GraphQL
What the job involves
- The Care Automation team builds the systems and automations that power how Toast supports its customers. Our work connects the platforms, workflows, and integrations that our Customer Care Agents rely on every day to resolve issues quickly and deliver a great customer experience
- We are looking for a Senior Software Engineer to join this team and help shape the future of how these teams operate. You will contribute to building a strong technical foundation that will carry Toast through the next decade and beyond
- In this role, you will design, build, and own backend services and integrations spanning Salesforce, billing systems, identity verification, and AI-enabled case management workflows. You will partner closely with Salesforce developers, operations stakeholders, and AI engineers to translate complex business processes into reliable, maintainable automation
- Design, build, and own backend services and APIs that power workflows for Customer Care Agents and the broader Toast team
- Build and maintain integrations across a complex ecosystem of internal and external systems, including Salesforce, billing middleware, document management, and iPaaS workflow automation platforms
- Write automated tests and participate in code reviews to maintain code quality and system reliability
- Monitor feature rollouts, respond to incidents, and iterate based on performance data and customer feedback
- Partner with product, design, and cross-functional teams to define requirements and deliver on shared goals
- Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team
Our take
Running a restaurant means managing a stressful set of elements, all needing to work together seamlessly to create a good experience for diners. Toast helps to streamline processes and puts an end to piles of paperwork by providing a platform whereby tableside ordering, menu modifications, labour management, payroll, and more are all housed in one system that can run from a tablet.
Toast offers restaurant-grade hardware and cloud-based, customisable payment solutions to serve clients from startup through to growth phase, as well as a service for established restaurants. By combining all the digital services a restaurant might need, the platform can act as a comprehensive solution for restaurants of any size, saving restaurateurs from having to invest in a range of technologies.
Toast has over 70,000 restaurants on its books, from food trucks to national brands, and its mobile ordering and payment solutions have made it a recognized brand for consumers. The company's IPO in 2021 saw it valued at over $30 billion, and since then, it has added more features to its product suite, including wholesale and catering order tools. Toast has proven its place as an indispensable player in the restaurant space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
28% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Feb 2020
$400m
SERIES F
Apr 2019
$250m
SERIES E
Total funding: $899m
Company benefits
- Peer and company recognition programs
- Unlimited Vacation
- Sabbatical opportunity after five years
- Professional Development Reimbursement Program
- Commitment to Employee Wellness through resources such as a quarterly Wellness Stipend
- Various peer and company recognition programs
- 401(k) and matching
- Medical, Dental, & Vision Coverage
- Mental Health Benefits
- Subsidized backup childcare
Company HQ
Fort Point Channel Landmark District, Boston, MA
Leadership
Steve Fredette
(Co-Founder & President)They studied at MIT before co-founding Klick Mobile in 2009 and spending almost 7 years at Endeca. They left their Management role in June 2012 having co-founded Toast in May.
Aman Narang
(Co-Founder & CEO)Having studied Computer Science at MIT, they worked at Endeca for 5 years. They moved from working as Product Manager to work full-time as President of Toast in 2013, having co-founded it the previous year.
Jonathan Grimm
(Co-Founder & CTO)They also studied Computer Science at MIT before working as an Engineer for Endeca for over 4 years. They worked at Oracle for 5 months prior to co-founding Toast in May 2012.
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