Key Account Manager, IQVIA
SME
More information about location
Office located in Paddington, London
Health IT and clinical research company
Posted today
Health IT and clinical research company
1001+ employees
Posted today
More information about location
Office located in Paddington, London
1001+ employees
Company mission
To be a catalyst for innovation in healthcare, to drive healthcare forward every day, and make the extraordinary possible for patients.
Role
Who you are
- They must have a good appreciation of the IQVIA core, our offerings and strong internal network to pull end to end solutions together
- Graduate caliber – minimum grade 2.1 or equivalent
- Science or pharma qualifications beneficial
- You will need to be eligibility to work in the UK/EU without sponsorship
- Minimum 2 years experience of account management / business development / sales & service role
- Proven track record of managing a balanced pipeline of short term tactical opportunities to long term strategic engagements
- Evidence of a successful record of solution selling across a diverse portfolio and or complex business
- Strong understanding of CRM, financial reporting, forecasting and sales opportunity management
- Either knowledge of the healthcare sector or experience of successfully moving into a new market sector
- Proactive and accountable with the aim to always drive positive client satisfaction
- Consultative selling skills
- Excellent communication & collaboration across internal and client teams
- Able to develop a network of senior and middle management contacts to build long lasting trusted partnerships
- Strong sales and opportunity management skills across the full sales cycle (from lead identification to contract negotiations and closing)
- Able to create strategic and tactical customer plans
- Excellent written and verbal communication skills with proven ability to interpret and present complex concepts
- Competent in the use of Microsoft office, to deliver professional client communications including Word, PowerPoint and Excel
- Self-motivated, problem solve who is driven to succeed
- Strategic thinker with a solution focus, combined with ability to execute tactically
- Ability to develop strong internal relationships and to work collaboratively to pull together client engagements and delivery of projects
What the job involves
- IQVIA is looking for a bright and highly motivated Key Account Manager to drive new and maintain existing business with a portfolio of Big Pharma accounts in the UK
- A successful UK Pharma Key Account Manager within IQVIA will lead new and thought provoking discussions to challenge status quo and ultimately provide innovative solutions that address our clients’ key business challenges from pre launch, launch and LOE
- Increasingly these engagements should be larger, more complex and longer term to underpin the relationship and value we bring to our clients
- In addition to the tactical short term plays which are key to a successful sales performance
- Lead Business Development, Account Management and Stakeholder Relationships within multiple designated clients, delivering revenue targets in line with the IQVIA Global, EMEA and UK strategy
- Client portfolio value between $6m-$10m. Through gaining an intimate knowledge of the client and challenging with innovation and ideas, develop and close opportunities to provide end-to-end solutions, growing the size/duration/value of sales over time
- Develop and maintain a deep understanding of the healthcare industry to maximize value we can offer to clients by offering industry-wide insights
- Develop a good understanding of the breadth of IQVIA capabilities to maximize ability to grow accounts
- Ensure clients are getting maximum value from existing services to which they subscribe, which includes:
- Liaising with the client to agree and define requirements
- Conducting regular business strategy reviews with clients and internal teams
- Work with clients and internal IQVIA teams to lead and drive client satisfaction with IQVIA services to underpin propensity for repeat, up-sell opportunities, positive referrals etc
- Work collaboratively with IQVIA colleagues across the organization to ensure they are engaged and aligned to the account strategy and support new business opportunities within clients. Work closely with colleagues to pull together successful, complex solutions for clients
- Methodical completion of underpinning sales activities (eg account planning, financial reporting, opportunity management etc)
Salary benchmarks
Our take
IQVIA is a world leader in analytics and clinical research in the life sciences sector. Formed from a merger between IMS Health and Quintiles, it has over 40 years of experience in the sector and has grown to become one of the world’s largest contract research organisations, with a network spanning more than 100 countries.
Since its founding, IQVIA has outperformed the market, with is main concerns being in the expansion of biosimilar firms such as Humira which are able to provide generic drugs from existing medications, without needing further data analysis. However IQVIA’s involvement in new areas of research are likely to more than offset this trend.
With global medicine spend on track to reach £1.3 trillion by 2025, IQVIA is focusing its efforts on oncology and immunology, the most profitable sectors in pharmaceutical development. It is also building out its technological infrastructure, with a particular focus on artificial intelligence. While it is frank about the limitations of this technology within the sector, it is able to greatly augment the data-handling capabilities of health science teams. Development in this sector is key to IQVIA’s growth plans for 2025 and beyond, which is on track with 2023-24 seeing a massive increase in company share value.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Company benefits
- Medical, dental and vision coverage
- Telemedicine
- Critical illness coverage
- Prescription coverage
- Disability, accidental death, pet and life insurance
- Employee Assistance Programs
- Mental health support
- Well-being programs and events
- Flexible work environment
- Time off for leisure, personal time and corporate holidays
- Parental leave for birth or adoption
- Paid leave for other life matters (i.e., illness, bereavement, jury duty, military service, etc.)
- Training systems
- AI talent marketplace tool
- Leadership training programs
- Employee recognition programs
- Mentorship programs
- Service awards
- Tuition reimbursement
- Paid volunteer day
- Donation matching
- Employee resource groups
- Office events
- Environmental commitments
- UN Global Impact member
- Retirement and savings plans
- Identity theft protection
- Commuter benefits
Company values
- Passion: We strive to make a positive impact in everything we do.
- Innovation: We approach every problem with curiosity and an open-mind to better support our customers’ innovations.
- Collaboration: We aim to bring out the best in each other and our diverse expertise. We maximize our positive impact by working together.
- Growth: We are always learning and seeking opportunities for personal, professional, and organizational growth.
Company HQ
Research Triangle, Durham, NC
Articles
Leadership
Ari Bousbib
(CEO, not founder)Was previously CEO of IMS Health, one of the parent companies of IQVIA. Before that held senior leadership positions at United Technologies Company, including COO of Otis and eventually becoming President of the UTC group with responsibility for 150,000 employees.
Share this job
View 11 more jobs at IQVIA