Technical Writer, BeyondTrust

• Must have at least two (2) years of technical writing experience in a software environment
• Must possess a competent understanding of writing standards, concepts, common practices, and authoring procedures
• Basic knowledge of photo capturing and editing tools, such as SnagIt, is required

Desirable

• The BeyondTrust Technical Communications team is responsible for creating, editing, and maintaining product documentation and media for all BeyondTrust products
• As a Technical Writer on the BeyondTrust Technical Communications team, you will have the opportunity to work with a stellar team to create and maintain product documentation in a cross-functional, distributed environment
• Maintain a proficient level of knowledge of BeyondTrust products and assist others in enhancing their knowledge
• Review requirements and perform independent research to learn about new products, features, and functionality
• Interview and work with subject matter experts to write technically accurate and well-informed product documentation
• Work with the UX design team to create or edit effective, moment-of-need, in-app UX copy
• Work with Product Managers to determine the necessary documentation deliverables, scope out prior to project kickoff, and draft an information architecture/structure of those deliverables for approval
• Work with the Engineering team to understand and document the features & functionality
• Peer review others' work for localization and brand standards