Technical Writer, BeyondTrust
Identity and access security platform
Job no longer available
Identity and access security platform
1001+ employees
Job no longer available
1001+ employees
Company mission
To empower organizations with the most effective solution to manage the entire identity attack surface and neutralize threats, whether from external attacks or insiders.
Role
Who you are
- Must have at least two (2) years of technical writing experience in a software environment
- Must possess a competent understanding of writing standards, concepts, common practices, and authoring procedures
- Basic knowledge of photo capturing and editing tools, such as SnagIt, is required
Desirable
- Experience with HTML, CSS, or JavaScript
- Experience with the Readme.com platform, or similar
- Experience in using single-source authoring principles
- Technical experience
- Knowledge of API documentation best practices
- Experience working with Unix and/or Linux systems
- Experience working with or on an Agile team
What the job involves
- The BeyondTrust Technical Communications team is responsible for creating, editing, and maintaining product documentation and media for all BeyondTrust products
- As a Technical Writer on the BeyondTrust Technical Communications team, you will have the opportunity to work with a stellar team to create and maintain product documentation in a cross-functional, distributed environment
- Maintain a proficient level of knowledge of BeyondTrust products and assist others in enhancing their knowledge
- Review requirements and perform independent research to learn about new products, features, and functionality
- Interview and work with subject matter experts to write technically accurate and well-informed product documentation
- Work with the UX design team to create or edit effective, moment-of-need, in-app UX copy
- Work with Product Managers to determine the necessary documentation deliverables, scope out prior to project kickoff, and draft an information architecture/structure of those deliverables for approval
- Work with the Engineering team to understand and document the features & functionality
- Peer review others' work for localization and brand standards
Our take
Unifying in-office and remote terminals with secure authorization, BeyondTrust is meeting the changing demands of identity security with new technology. Though it was founded in 1985, BeyondTrust modernized its systems with a new software platform in 2022, that better suits the security needs of remote work and hybrid employee structure.
This modernization speaks volumes about the direction of BeyondTrust, which was acquired by management platform Bomgar in 2018. With a focus on cloud technology, the company has successfully adapted to the ever-changing shape of cyber security threats and continues to nurture a large client base.
On top of record growth in 2022, the company continues to introduce new features and capabilities to its platform, demonstrating a commitment to innovation that bodes well for its future performance. It has also become a strong voice in the movement for better cybersecurity practices in business, conducting surveys and research into the evolving space.
Steph
Company Specialist at Welcome to the Jungle
Insights
11% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jan 2010
$3m
LATE VC
Jan 2009
$6m
LATE VC
Total funding: $12.1m
Company HQ
Johns Creek, GA
Leadership
Janine Seebeck
(CEO)Janine has been as BeyondTrust since 2016, joining as CFO, they then moved into the role of COO in 2020 and CEO in 2022. Prior to BeyondTrust, they spent 5 years at Agilysys as a VP Controller and CFO.
Marc Maiffret
(CTO)Marc previously spent over 10 years at eEye Digital Security, joining in 1999 as Chief Hacking Officer and moving into the role of CTO in 2006. They held this role they held until the company was acquired by BeyondTrust in 2012, where they then became the CTO of BeyondTrust.
Brent Thurrell
(CRO)Brent joined BeyondTrust in 2012 as an SVP International, moving into the role of CRO in 2020. Previously, they founded Scholabo, served as the Head of Sales at Pirean, and served as a Director of Sales EMEA at Aveksa.
Mike Puterbaugh
(CMO)Mike joined BeyondTrust in 2024 as an SVP of Product & Influencer Marketing, moving into the role of CMO in 2025. Prior to this, they were the CMO at Pathlock and Ziflow.
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