Program Manager, ICON

• 5–10 years of experience in architecture, design-build delivery, or AEC — with direct exposure to design coordination, preconstruction, or project execution across multiple phases
• Fluency in construction technology and digital tools — comfortable evaluating, adopting, and building workflows around software platforms used in AEC project delivery
• Demonstrated visual communication ability — a portfolio or work samples showing document and presentation output is strongly preferred
• Proficiency with presentation and document tools: Google Suite plus at least one design-adjacent tool (Adobe Creative Suite, Figma, InDesign, Canva Pro, or equivalent)
• Experience building or improving processes and systems — the kind that reduce friction, improve consistency, and scale as a team grows
• Familiarity with construction project documentation — drawing logs, submittal registers, RFIs, meeting minutes, and schedule formats
• Comfort with construction management platforms: Procore, Autodesk Construction Cloud, or similar

Desirable

• ICON Build is looking for a Program Manager with roots in architecture and construction who brings more than delivery skills — someone who thinks visually, writes clearly, and can turn complex project information into compelling documents and presentations
• We’re especially interested in candidates who combine architectural training with fluency in construction technology and digital tools — people who understand that clean processes and scalable systems are what let great design actually get built
• This role will report to the Senior Program Manager, ICON Build at our Miami, FL office
• Support ongoing assessment of ICON Build delivery workflows across assigned functional areas — identifying process gaps, documentation deficiencies, and coordination breakdowns that affect team performance and project outcomes
• Implement and maintain standardized processes, SOPs, and decision frameworks developed in partnership with senior program leadership, ensuring they are current, accessible, and actively used by project teams
• Maintain and update the ICON Build playbook — organizing role-specific templates, checklists, and process guides, tracking version control, and ensuring content reflects current delivery standards and lessons learned
• Embed with project teams during key delivery phases — business development, preconstruction, buyout, field execution, or closeout — to support workflow adoption, surface friction in real time, and document how established processes perform under field conditions
• Track adoption and usage of tools including BuildOS across assigned projects; flag gaps between intended and actual use, compile feedback from project managers and field staff, and bring structured findings to senior program leadership
• Support print operations coordination by maintaining project documentation, managing internal communication workflows between design and operational stakeholders, and ensuring schedule and deliverable alignment across handoffs